EC

Read the first case (Stock-up vs Stock out) and answer the following questions:

1. Using the past 7-months data as the benchmark, measure the clinic's performance in a table format. Explain what indicators you will use in your computation and why. [For example, I will include service level because it provides some idea of the capacity and costs of meeting the demand]

2. What is the main trade-off in inventory management illustrated by John and Lily?