Dy3002 leading change effectively(written communication)

Assessment_Writing_Checklist1.docx

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DY3002_Assessment_Template.doc

Assessment Template: Organizational Change Case Analysis

Prepared by: Replace this text with your name.

Date: Replace this text with the submission date.

Walden University, CBE Dynamics of Change, DY3002: Leading Change Effectively

Part 1: Strategy and Organizational Change (10–16 paragraphs)

Factors for Consideration

Replace this text with your response to the following: Analyze three factors that leaders should consider when developing a strategic approach to change management. As part of your analysis, describe each factor and why it is important to the change management process. (75–150 words, or 1–2 paragraphs)

Tony Hsieh’s Approach to Change Management

Replace this text with your response to the following: Based on the three factors you selected, review the Zappos case study and analyze Tony Hsieh’s approach to change management. Provide specific examples to support your analysis of whether Hsieh took each factor you identified into consideration when preparing his organization for the change in structure. (150–225 words, or 2–3 paragraphs)

Common Challenges and Strategies to Address Them

Replace this text with your response to the following: Examine at least three common challenges that leaders of organizations face during times of change management and identify at least one strategy to address each type of challenge. (150–225 words, or 2–3 paragraphs)

Reasons for Implementing Organizational Change

Replace this text with your response to the following: Examine why organizations may want to implement organizational change, including two specific examples of relevant situations to support your explanation. (75–150 words, or 1–2 paragraphs)

Organizational Changes at Zappos

Replace this text with your response to the following: Explain two major changes that Zappos went through (as described in the case study), including leadership’s reason(s) for implementing each change. (150–225 words, or 2–3 paragraphs)

Challenges and Change Management Approaches at Zappos

Replace this text with your response to the following: Identify two challenges that Zappos faced throughout its history (as described in the case study) and explain how change management approaches were or could have been applied to address these challenges. (150–225 words, or 2–3 paragraphs)

Part 2: Leading Organizational Change (14–21 paragraphs)

Planning for Organizational Change

Replace this text with your response to the following: Analyze at least three considerations that leaders of organizations should be aware of as they plan for organizational change. Describe the importance of each consideration and the potential impact of taking it into account or failing to take it into account during planning. (225–300 words, or 3–4 paragraphs)

Communication Strategies

Replace this text with your response to the following: Explain at least two communication strategies that leaders of organizations can incorporate in order to facilitate a more successful organizational change. (75–150 words, or 1–2 paragraphs)

The Effectiveness of Tony Hsieh’s Communication

Replace this text with your response to the following: Analyze the effectiveness of how Tony Hsieh communicated his decision to move to a holacracy. Explain why it was or was not effective. (75–150 words, or 1–2 paragraphs)

Change Management Tools and How to Incorporate Them

Replace this text with your response to the following: Identify at least three change management tools and explain how leaders can incorporate them. For at least two of the change management tools you identified, provide an analysis of how Tony Hsieh either incorporated or could have incorporated these tools while implementing organizational change at Zappos. What were or what could have been the effects of incorporating those tools? Was organizational change within Zappos handled more effectively (or could it have been handled more effectively) due to these tools? Explain your answer. (225–300 words, or 3–4 paragraphs)

Tony Hsieh’s Leadership Through Organizational Change

Replace this text with your response to the following: Analyze Tony Hsieh’s leadership throughout times of organizational change. Provide at least two examples of situations in which he demonstrated effective leadership. Additionally, provide at least one example of a situation in which he was not as effective in his leadership approach. What could he have done differently in that situation to improve his leadership effectiveness? (225–300 words, or 3–4 paragraphs)

The Role of Employees in Organizational Change

Replace this text with your response to the following: Analyze the role of employees in organizational change. As part of your analysis, explain how Zappos employees were empowered to take an active role in the change process during the transition to a holacracy. (75–150 words, or 1–2 paragraphs)

Transformational Change

Replace this text with your response to the following: Analyze at least three examples of how Tony Hsieh and Zappos made efforts to create transformational change (i.e., significant organizational change) that yielded a positive impact, both internally (within the company) and externally (in the community). As part of your analysis, be sure to explain the impact(s) of these efforts. (150–225 words, or 2–3 paragraphs)

References

Include appropriately formatted references to a minimum of four scholarly sources to support the statements made in your analysis. Please refer to the Academic Writing Expectations Checklist for more information.

DY3002Instructions.docx

DY3002 Instructions

Overview

For this Performance Task Assessment, you will review a business case study and will use pertinent information from that case to write an analysis on organizational change.

Assessment Submission Length: 1,800–2,775 words (24–37 paragraphs) in the Assessment template

Professional Skills: Written Communication and Information Literacy are assessed in this Competency.

Instructions

Your response to this Assessment should:

Reflect the criteria provided in the Rubric.

Adhere to the required assignment length.

Access the following to complete this Assessment:

Download and review the following case:

Askin, N., & Petriglieri, G. (2016, August 26). Case: Tony Hsieh at Zappos: Structure, culture and radical change. Harvard Business Publishing. Retrieved from http://hbsp.harvard.edu

Download the Academic Writing Expectations Checklist to review prior to submitting your Assessment.

Download the DY3002_Assessment_Template.

Before submitting your Assessment, carefully review the rubric. This is the same rubric the assessor will use to evaluate your submission and it provides detailed criteria describing how to achieve or master the Competency. Many students find that understanding the requirements of the Assessment and the rubric criteria help them direct their focus and use their time most productively.

All submissions must follow the Academic Writing Expectations. Properly formatted APA citations and references must be provided where appropriate. Submissions that do not meet these expectations will be returned without scoring.

This Assessment requires submission of an Organizational Change Case Analysis using the Assessment Template. Save this file as DY3002_firstinitial_lastname (for example, DY3002_J_Smith).

You may submit a draft of your assignment to the Turnitin Draft Check area to check for authenticity. When you are ready to upload your completed Assessment, use the Assessment tab on the top navigation menu.

Organizational Change Case Analysis

You are a business analyst at a company that is undergoing some challenges, and you have been asked by your manager to use a real-world example to present some information to company leaders about organizational change strategy and approaches. Your manager mentions that he’s read quite a bit about Zappos as a company and thinks that might be a good example to use, since your organization is in need of change and guidance on how best to go about it. You agree to put together a written analysis to present to leadership for their review and consideration.

For this Assessment, you will analyze the “Tony Hsieh at Zappos: Structure, Culture and Change” case study and will use that analysis to write your report on organizational change. Using the information provided in the study, along with any additional information and insights you gather from your own research, address the following bulleted items in a written analysis. Please note that although some items will focus directly on the Zappos case study, there will also be items that address general concepts related to leading organizational change—as well as items that focus on both. Please refer to each bulleted item for the recommended lengths of the required elements of your analysis. Your completed Assessment must contain at least four references from the Walden Library or other scholarly academic sources.

Click on each of the following items to reveal details about Parts 1 and 2 of the Assessment.

Part 1: Strategy and Organizational Change (10–16 paragraphs)

Analyze three factors that leaders should consider when developing a strategic approach to change management. As part of your analysis, describe each factor and why it is important to the change management process. (75–150 words, or 1–2 paragraphs)

Based on the three factors you selected, review the Zappos case study and analyze Tony Hsieh’s approach to change management. Provide specific examples to support your analysis of whether Hsieh took each factor you identified into consideration when preparing his organization for the change in structure. (150–225 words, or 2–3 paragraphs)

Examine at least three common challenges that leaders of organizations face during times of change management and identify at least one strategy to address each type of challenge. (150–225 words, or 2–3 paragraphs)

Examine why organizations may want to implement organizational change, including two specific examples of relevant situations to support your explanation. (75–150 words, or 1–2 paragraphs)

Explain two major changes that Zappos went through (as described in the case study), including leadership’s reason(s) for implementing each change. (150–225 words, or 2–3 paragraphs)

Identify two challenges that Zappos faced throughout its history (as described in the case study) and explain how change management approaches were or could have been applied to address these challenges. (150–225 words, or 2–3 paragraphs)

Part 2: Leading Organizational Change (14–21 paragraphs)

Analyze at least three considerations that leaders of organizations should be aware of as they plan for organizational change. Describe the importance of each consideration and the potential impact of taking it into account or failing to take it into account during planning. (225–300 words, or 3–4 paragraphs) (LO2.1)

Explain at least two communication strategies that leaders of organizations can incorporate in order to facilitate a more successful organizational change. (75–150 words, or 1–2 paragraphs)

Analyze the effectiveness of how Tony Hsieh communicated his decision to move to a holacracy. Explain why it was or was not effective. (75–150 words, or 1–2 paragraphs)

Identify at least three change management tools and explain how leaders can incorporate them.

For at least two of the change management tools you identified, provide an analysis of how Tony Hsieh either incorporated or could have incorporated these tools while implementing organizational change at Zappos. What were or what could have been the effects of incorporating those tools? Was organizational change within Zappos handled more effectively (or could it have been handled more effectively) due to these tools? Explain your answer. (225–300 words, or 3–4 paragraphs)

Analyze Tony Hsieh’s leadership throughout times of organizational change. Provide at least two examples of situations in which he demonstrated effective leadership. Additionally, provide at least one example of a situation in which he was not as effective in his leadership approach. What could he have done differently in that situation to improve his leadership effectiveness? (225–300 words, or 3–4 paragraphs)

Analyze the role of employees in organizational change. As part of your analysis, explain how Zappos employees were empowered to take an active role in the change process during the transition to a holacracy. (75–150 words, or 1–2 paragraphs)

Analyze at least three examples of how Tony Hsieh and Zappos made efforts to create transformational change (i.e., significant organizational change) that yielded a positive impact, both internally (within the company) and externally (in the community). As part of your analysis, be sure to explain the impact(s) of these efforts. (150–225 words, or 2–3 paragraphs)