Discussion - V2- ERM

After reading Chapter 5 of the text (ERM in Practice at the University of California Health System),

1.  How did KPIs help in the success of the program?

2.  What improvements would you make to the overall ERM?

Please provide one short paragraph response to each question (minimum of 300 words) . Your response must be in your own words.

Note: 3 references, 600 Words