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 Answer the following questions: (Due today)

  1. What may cause a client to become resistant? 

2. Discuss the Top 10 De-escalation Tips that you have used in the past when managing conflict. Did you feel you were effective? 

3. How can you use the de-escalation tips when managing resistant clients? 


https://www.crisisprevention.com/Blog/CPI-s-Top-10-De-Escalation-Tips-Revisited

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    Wendy Lewis
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