Discussion Assignment 3.1

Is Quality an Issue for Your Client Company?

For this discussion, review the following readings found in this week's studies:

o Cole's 2011 article, "What Really Happened to Toyota?"

o Parrish's 2016 article, "The 2009 Toyota Accelerator Scandal That Wasn't What It Seemed."

These articles describe quality issues at Toyota. Based on these articles, your own research into your client company, and the challenge you are addressing through your OIP, would you say that your company's current dilemma is related to any quality issues? Defend your answer with examples and support from your research.

Resources

Discussion Participation Scoring Guide