discussion 2

Congratulations!  You've been promoted to be a new training manager for your department.  Your first task is to train your team to use some new software. Use any of the two different psychology approaches to learning: 

(1.) Operant conditioning; (2.) Observational learning.

Which approach would you use to train your team in using the new software.  Be sure to use EITHER operant conditioning OR observational learning.  In general (just a few sentences), describe what your training would be like based on the approach.  Why do you think that approach will successfully teach your team to use the new software?