CUSTOMER SERVICE MANAGEMENT

 I have attached the Case study and the questions are listed at the top of the page.  I have also attached powerpoint that will help with answering the questions.****PLEASE READ THE NOTE AT THE BOTTOM OF THE PAGE BEFORE ACCEPTING The assignment will need to be in APA Format 

1. Title page, including the paper’s title, centered on the page. Additional, your name, course name and number, instructor, and date must appear in the upper right-hand corner of the title page.
2. One-inch margins on each page.
3. Text must be single-spaced on each page (except title page)
4. Page numbers (bottom of each page – except title page)
5. Size 12 font (Arial, Times New Roman, or other true type fonts)

 Follow APA citation guidelines for giving credit to sources made through research 

PLEASE INCLUDE THE WORK CITED PAGE