Customer Service Attitude Scores OT Hours ...

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Customer Service Attitude Scores OT Hours
5 1
10 6
5 2
11 8
12 5
4 1
3 4
2 6
6 5
1 2
 

Using one of the two formulas cited in this module calculate the correlation coefficient using the following values presented below. Once you have completed your calculation, discussion the following: Is there a statistically significant correlation between customer service attitude scores and number of overtime hours? State the research question and testable hypothesis. 

    • 8 years ago
    Ho: There is no significant correlation, that is ρ = 0 ...
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      CustomerServiceAttitudeScoresOTHours.doc