Cover Letter

Charmine asseng

Contact

Professional Summary

A highly motivated student for strengths in MS office suite, Telephone Etiquette, CPR and first aid certified and a quick learner. Also, an analytical critical thinking professional with experience at Asbury Methodist Village. A deadline-driven individual that is a fast learner and uses critical analysis skills to make informed decisions.

Skills

· Quick Leaner

· CPR and first aid certified.

· MS Office Suite

· Determined Team Player

· Clear Communication Skills

· Telephone Etiquette

· Detail Oriented

· Strong Interpersonal Skills

· Adaptability

· Quick decision making

· Ability to work under pressure.

Experience

InternShip - July 10 -July 28th, 2017

Asbury Methodist Village, Gaithersburg MD

· I updated patient files, took them to their various daily activities, and photocopied and typed information.

· greeting patients, handling phone calls, preparing medical documents.

· scheduling appointments ensure that appropriate medical forms are signed.

· verify patient’s information and health insurance.

· Served victors by greeting, welcoming, and directing them appropriately.

David’s Bridal- Sep 9th, 2017 ‐ present

Bridal stylist, Rockville MD

· Consistently honor all service and selling vows, outfitting each customer head to toe.

· Sell the gown, headpiece, foundations, shoes, jewelry, etc.; outfit and accessorize the bridal party.

· Educate customers on the David’s Differences; attributes that make David’s Bridal unique.

· Maximize sales and customer satisfaction by providing superior service with every customer visit.

· Maintain David’s Bridal hourly sales productivity.

· Prepare for all upcoming appointments by printing the customers' profile and favorites.

· Know David's Bridal merchandise and build on product knowledge on an ongoing basis.

· Follow up and communicate with customers, following Relationship Management standards.

· Explain services provided by the alterations department to the customer and the importance.

· Support store management in performing responsibilities, including maintaining responsibility, inventory counts, merchandising the sales floor, and completing markdowns.

· Provide an efficient and friendly checkout experience for customers, as needed.

· Maintain housekeeping standards in the store.

· Answer multi-line business phone using the correct David's Bridal greeting and provide information in a professional manner.

Smart brand online- June 2015‐ July 2017

Assistant, Gaithersburg MD

· Helped with time and daily management.

· Scheduling of meetings, correspondence, and note-taking.

· Shipping out items to customers

· Assist customers with any questions they might have.

· Updating paperwork, maintaining documents, and word processing.

· Helping organize and maintain common office areas.

· Maintaining supply inventory

Clinical Experience Shady grove Adventist- January -May 2023

· Help take patient vital signs. 

· Help give patient medications with nurse supervision. 

· Assist patient in using the bathroom and eating. 

· Assist nurse in caring for the patient. 

Nurse Externship Program Adventist Healthcare Shady Grove- June 2023-up till date (Extended)

· A student nurse who is receiving training and following a nurse to develop clinical and critical thinking skills, and how to provide patient care.

· Working alongside the nurse assistant to take vital signs and assist with bedside skills.

· Acquired knowledge in the Peds ed and Med Surg unit by assisting in nursing tasks, helping patients with hygiene and dressing.

· Acquired nursing knowledge and the ability to follow instructions, as well as time management, and communication skills.

Education

High school Diploma- Gaithersburg High school

Gaithersburg, MD

Associate DEGREE GENERAL STUDIES - MONTGOMERY college (expected may 2021) Rockville, MD

AWARDS

Honor roll, Dean’s List