Conflict Management Self-Assessment
I need at least 150-word comment on my classmate’s discussion
Can an old dog learn new skills?
Joseph posted
This assessment was both what I expected and surprising at the same time.
I concur with the results in my high scores on increasing authority and the personal characteristics of Expertise and the position characteristic of flexibility. In any situation, I strive to listen to the experts. I want to be knowledgeable in the area before influencing others to follow a course of action. I feel I am flexible in my decision making too. I will take into account strong reason or points of view based on what the known facts are available. In this way, I try to manage conflicts so that even if you don’t totally agree with a decision you can at least understand the reason behind my decision and feel that our voice was heard-compromising. (Shearouse, 2011)
I was disappointed in my overall score. I ended up in the third quartile. I assumed I would be higher. I assumed I was displaying the best management style for handling conflicts. Maybe I am reflecting more avoiding and accommodating than I think I actually do in real life.
This assessment gives me something to think about. Can an old dog learn new skills?
Reference
Shearouse S. Conflict 101 : A Manager's Guide To Resolving Problems So Everyone Can Get Back To Work [e-book]. New York: AMACOM; 2011. Available from: eBook Business Collection (EBSCOhost), Ipswich, MA. Accessed November 3, 2017.
9 years ago
10
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