Conflict Management

Managing conflict is one of the most important skills that you can master as a professional.  While conflict may be something you'd rather avoid, conflict is natural and healthy as long as it is handled effectively.  The textbook explains the 5 different styles of conflict on pages 104-106. Please read about each style of conflict.  

In addition to the textbook, you can learn more about your specific style of conflict management by taking the quiz here

https://psycho-tests.com/test/conflict-mode

 

For your discussion post do the following:

1. Identify which style of conflict you tend to use most of the time.

2. Identify a style of conflict that annoys you when other people use it on you.

3. Tell about a time when a conflict situation went extremely well or when a conflict situation blew up on you.