Collective Bargaining Case Study

 Must have an Introduction, Conclusion, Headings for all topics, URL's for all sources.  Please use the Case Study for most of the paper.

Resource: Case Study: Good Management or Bargaining in Bad Faith? in Ch. 14 of Public Personnel Management

Write a 1,050 to 1,400 word paper in which you address the following:

What was the relationship like between city management and the unions? 

Were there any problems with this relationship?

Did this relationship differ from normal relationships between management and unions in the public sector? 

What was the collective bargaining process like? 

What was effective in this process? 

What should have been done differently? 

Was hard bargaining the best choice in this situation? Why? 

Were there any other options that could have been considered? 

What were some of the challenges faced to reaching an agreement? 

Are these challenges normal? 

What personal and public factors must be considered when determining which course of action to take?