CMGT/583 HM WK 2

Phoenix Fine Electronics would like you to brief them on your system recommendation.

Create a chart in a Microsoft® program comparing how enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence/decision support systems (BI/DSS) can help the business.

Cite at least 2 sources within your chart.

Compare the following information:

• Elements of the system
• How the system would support management
• How the system would create successful partnership between the business and IT

Write an executive summary of your recommendation for PFE's C-level management. As a general guideline, executive summaries are typically 1 to 2 pages in length, at 12-point font, and single-spaced.

Include the following in your summary:

• An overview of the business needs and desired outcomes
• The system comparison chart (from above)
• Your system recommendation
• The scope of the project
• References