chapter 2 write-now exercise

just have 4 questions to answer. 

https://learn-us-east-1-prod-fleet02-xythos.content.blackboardcdn.com/5deff73789169/2271463?X-Blackboard-Expiration=1612623600000&X-Blackboard-Signature=VpRIChktYs1oDbRazvfCMP2dArNrdbn0lxllTfF4utY%3D&X-Blackboard-Client-Id=100144&response-cache-control=private%2C%20max-age%3D21600&response-content-disposition=inline%3B%20filename%2A%3DUTF-8%27%27Chapter%25202--Social%2520Work%2520Skills%2520Workbook.pdf&response-content-type=application%2Fpdf&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20210206T090000Z&X-Amz-SignedHeaders=host&X-Amz-Expires=21600&X-Amz-Credential=AKIAZH6WM4PL5SJBSTP6%2F20210206%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Signature=a4f3b5be263fd255f6d1fccc46a1cdb40bb354d6b606c0930c2c6000cef585a1

https://docs.google.com/document/d/1TIY0nvI4s97kij12qW20qaXDqiMt6azX8g4Xeg-RlFI/edit?usp=sharing