Challenges and Security Issues

This assignment has three parts:

1. Knowing that global business models are constantly changing, how do you perceive IT systems helping or hindering the change process? Explain
2. What elements do you believe should be included in Disaster Recovery planning and why? 
3. Companies may abuse or ethically misuse information systems in regard to customers and employees.  Have you or someone you know experienced such abuse? If so, how was it handled? If not, how would you begin to take steps to eliminate such abuse or misuse?