Case Study : CRM At Minitrex

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Need a Case Study Paper in APA format with 4 citations and 4 references in 500-700 words with no plagiarism with Abstract, Below questions answered and Conclusion.

Textbook - IT strategy : Issues and Practices

 

Discussion Questions

1. Outline the specific information that Matt should collect to build a case for improving

customer service at Datatronics.

2. Describe your top ideas for Matt to present to Joel next week.

3. How would Matt get Joel to support his ideas?

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    Amanda Smith
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