case study

Creating the Problem Statement: Using 5W1H

Once a problem is identified, the first step is to create a workable problem statement that will provide a vision for resolution, serve as a communication tool, encourage accountability, provide clarity of the problem, and establish goals for the problem-solving efforts to follow. The 5W1H method will help with this. Identifying and defining problems is a process based on asking good questions such as what, who, when, where, why, and how: 5W1H.

What: problem details

Who: people involved

When : timeframe

Where: Location

Why: problem causes and reasons

How: action plan for investigation

Long description

The 5W1H method helps to structure your thoughts as you draft a problem statement. It aids in putting observations into words, describing the context and impact of the problem, and clarifying the next steps.

In your paper,

· Describe the problem you selected based on your responses to the 5W1H method in the Week 1 Identifying a Potential Problem discussion forum. Be sure to clearly identify each component of the 5W1H method in this section.

· Write the problem statement.

· Explain why you selected this problem.

· Discuss the degree of urgency to solve this problem, if any.

must be 1 to 2 double-spaced pages in length (not including title and references pages

must utilize either first person or academic voice

must include an introduction and conclusion paragraph.

must use at least 2 credible sources in addition to the course text.