case

 please find article attached please answer the following question 

1. In your organization, how are soft skills assessed in the hiring process? 
2. Are soft skills part of your organization's professional development? If so, what format is used to deliver soft skills training? Do you think it is effective?
3. A number of soft skills are mentioned in the article. Thinking as a manager/leader, what soft skills are most important to meet your team/unit's performance goals?