Case 11 Zappos: Of Happiness and Holacracy
Please read the Chapter Case 11 Zappos: Of Happiness and Holacracy
The opening ChapterCase discusses the story of Zappos which operates as independent subsidiary of Amazon. CEO Tony Hsieh has moved the firm into a highly distributed organizational structure called a holacracy. Please watch the following videos:
https://youtu.be/-DYigfNJQlg?si=-dCRYMcjoxQT1OQu
https://youtu.be/MUHfVoQUj54
https://youtu.be/-DYigfNJQlg?si=-dCRYMcjoxQT1OQu
Also, read and watch: Zappos CEO Hsieh talks about holacracy in October 2015 with The Wall Street Journal in this video, more of the interview is shown in “Tony Hsieh Tells How Zappos Runs without Bosses,” The Wall Street Journal, October 27, 2015.
Please address the following questions from your own perspective with appropriate scholarly viable references:
- What elements of an organic organization are apparent from the chapter material on Zappos? (Refer to 11.3)
- What is holacracy, and how does this organizational structure differ from the more traditional ones discussed in this chapter?
- Why is Zappos experiencing significant implementation problems with holacracy? What else could Zappos do to help implement the new structure more effectively?
- Do you think that holacracy is a good match with Zappos’ business strategy? Why or why not? Explain.
PROFESSOR'S GUIDANCE FOR THIS WEEK'S RD:
You have to consider the content of Chapter 11, paying attention to different types of organizational structures. Critically compare holocracy to the traditional top-down hierarchical management structure. Make sure you pay particular attention to culture, compensation and promotion.
MAKE SURE YOU ARGUE USING THESE GUIDELINES!
Be sure to proofread carefully (Use Grammarly - the premium version! Make sure your writing score is more than 90) and cite your sources
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