Case 11 Zappos: Of Happiness and Holacracy

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Please read the Chapter Case 11 Zappos: Of Happiness and Holacracy

The  opening ChapterCase discusses the story of Zappos which operates as  independent subsidiary of Amazon. CEO Tony Hsieh has moved the firm into  a highly distributed organizational structure called a holacracy.  Please watch the following videos:

https://youtu.be/-DYigfNJQlg?si=-dCRYMcjoxQT1OQu

https://youtu.be/MUHfVoQUj54
https://youtu.be/-DYigfNJQlg?si=-dCRYMcjoxQT1OQu

Also, read and watch: Zappos CEO Hsieh talks about holacracy in October 2015 with The Wall Street Journal in this video, more of the interview is shown in “Tony Hsieh Tells How Zappos Runs without Bosses,” The Wall Street Journal, October 27, 2015.

Please address the following questions from your own perspective with appropriate scholarly viable references:

  1. What elements of an organic organization are apparent from the chapter material on Zappos? (Refer to 11.3)
  2. What is holacracy, and how does this organizational structure differ from the more traditional ones discussed in this chapter? 
  3. Why  is Zappos experiencing significant implementation problems with  holacracy? What else could Zappos do to help implement the new structure  more effectively?
  4. Do you think that holacracy is a good match with Zappos’ business strategy? Why or why not? Explain.

PROFESSOR'S GUIDANCE FOR THIS WEEK'S RD:

You  have to consider the content of Chapter 11, paying attention to  different types of organizational structures. Critically compare  holocracy to the traditional top-down hierarchical management structure.  Make sure you pay particular attention to culture, compensation and  promotion.

MAKE SURE YOU ARGUE USING THESE GUIDELINES!

Be  sure to proofread carefully (Use Grammarly - the premium version! Make  sure your writing score is more than 90) and cite your sources

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