capstone

Discussion 2.1 - Six Men and an Elephant (This is an individual assignment.)
Business environments are often marked by uncertainty and complexity, meaning that the relationships between and among decisions which impact on a company's financial performance are often times difficult to predict.  After reading the Kaplan & Norton articles for the week--particularly the original article on the Balanced Scorecard--how do you think that a formal framework like the Balanced Scorecard (BSC) helps us better understand the elephant which comprises the modern business operation?