CAP-485: W2 Resolving Conflict

 Assignment Detail:

• Describe a conflict that was resolved and considered a “win–win” resolution within your current or past working environment that involved you or someone with whom you directly worked.

• Research effective conflict resolution strategies

• Prepare a 15 slide PowerPoint presentation (excluding title and references slides) that includes the following:
o Describe the communications involved during the conflict.
o Identify the method(s) used to resolve the workplace conflict.
o Determine strategies implemented to help facilitate a “win–win” resolution to the problem.
o How did these compare to the ones that you researched?
o Explain how the resolution strategies and processes that were used could also be used for future conflicts within the workplace or similar environment.
o Include speaker notes of around 75 words per slide
Note: the slides are short bullet points; and the speaker notes must be at least 75 words each.

• Format your paper using APA formatting

• Include a minimum of two scholarly sources