Calculating Uptime

Based on what you’ve learned this week, answer the following questions in a 2-3 page document:

• What percentage of uptime annually will your facility’s servers  deliver if your IT staff takes them offline for maintenance every Sunday  for three hours? Show how you arrived at this value.

• Describe the factors that influence the decision to set  maintenance windows for IT services in a healthcare facility, and what  the impact of such a maintenance window would be.

• Consider that the IT staff has indicated that the three-hour  maintenance window each week is mandatory. Propose a means by which your  facility could increase uptime to 100%.