Business Paper Help

Please see the attached documents for details pertaining to the assignment. 

The case describes information and key observations concerning manager and worker behavior. You will identify and analyze the critical incidents (problems, situations, issues, and consequences) in the case influencing individual and organizational performance and effectiveness, making appropriate recommendations to improve problems, meet challenges, and take advantage of opportunities. 

Your analysis must evidence understanding of the case's specific characters, context, and circumstances. Avoid generalizations that might apply to similar cases available on the Internet or in previous courses.