BUSI 411 exam 3/BUSI 411 exam 3/BUSI 411 exam 3

 Question 1
In addition to correcting substandard work, employees have an ethical obligation to __________ the quality problem as well.
prevent
offset
report
standardize
redesign
3 points
Question 2
ISO 9000 currently stresses _____ of a certified organization.
minimizing harmful environmental effects
product diversity
inclusion of reused components in the office equipment
a minimum of four supervisory levels
continual improvement
3 points
Question 3
The quality certification that deals primarily with conformance to customer requirements is ISO __________; ISO __________ is concerned primarily with the organization's effect on the environment.