BU480 Lesson 1 Exam SCORE 100 PERCENT

  

The rise of the __________ period started with the launch of Amazon.com in 1995 and continued until 2000.

Question options:

  

Internet

 

crash

 

synergy

 

grassroots of e-business

 

Question 2

The __________ stage of a technological revolution takes place right after a new technology is introduced to the market.

Question options:

  

crash

 

frenzy

 

synergy

 

irruption

 

Question 3

In the context of e-business strategies, the concept of __________ deserves special attention because many Internet start-ups that ended up in bankruptcy at the end of the Internet boom years did not pay enough attention to this issue.

Question options:

  

value creation

 

strategy formation

 

competitive analysis

 

innovation

 

Question 4

The e-business strategy framework consists of all of the following EXCEPT:

Question options:

  

strategy formulation.

 

strategic analysis.

 

strategy implementation.

 

market exploitation.

 

Question 5

Within organizations, we typically recognize the following three different levels of strategy. Which of the following is NOT one of these strategies?

Question options:

  

Operational

 

Corporate-level

 

Differentiation

 

Business unit

 

Question 6

__________ deals with the facilitation of transactions and selling of products and services online.

Question options:

  

Mobile commerce

 

E-marketing

 

E-business

 

E-commerce

 

Question 7

__________ refer(s) to a firm's ability through IT and the Internet to turn resources into valuable products or services.

Question options:

  

E-Innovations

 

E-Development

 

E-Capabilities

 

E-Synergies

 

Question 8

The Internet can change __________ insofar as suppliers, manufacturers, distributors, retailers, and customers can interact in new and different ways.

Question options:

  

industry structure

 

industry value chains

 

firm value chains

 

competitive relationships

 

Question 9

The goal of __________ strategy is to achieve (long-term) success by building up one or more sources of competitive advantage.

Question options:

  

Internet

 

e-business

 

synergistic

 

market exploitation

 

Question 10

The most recent and unstoppable trend in globalization of business and economic interdependence is:

Question options:

  

mobile commerce.

 

social media.

 

e-business.

 

the Internet.

 

Question 11

The most common online retail business models include all of the following EXCEPT:

Question options:

  

virtual merchants.

 

bricks-and-clicks retailers.

 

kiosk merchants.

 

manufacturer-direct retailers.

 

Question 12

The overall goal of developing an e-business strategy is to:

Question options:

  

lower transaction costs.

 

achieve economies of scale and   scope.

 

increase customer value.

 

succeed in using the Internet as   an enabler for achieving a competitive advantage.

 

Question 13

The second stage of a technological revolution is:

Question options:

  

the "gilded age."

 

synergy.

 

irruption.

 

the "golden age."

 

Question 14

Before the Internet became a widely used platform for conducting e-business transactions, companies were already using other information and communication technologies (ICT) infrastructures. These included all EXCEPT:

Question options:

  

electronic data interchange (EDI).

 

customer relationship management   (CRM).

 

public IT platforms.

 

inter-organizational information   systems (IOS).

 

Question 15

__________ developed the five-stage model of technological revolutions.

Question options:

  

H. Mintzberg

 

C. Perez

 

M. Porter

 

B. Arthur

 

Question 16

__________ strategy, also known as functional-level strategy, deals with how to implement the business unit strategy with regard to resources, processes, and people.

Question options:

  

Operational

 

Corporate-level

 

Implementation

 

Divisional

 

Question 17

Carlota Perez defines a(n) __________ as a "powerful and highly visible cluster of new and dynamic technologies, products and industries, capable of bringing about an upheaval in the whole fabric of the economy and of propelling a long-term upsurge of development."

Question options:

  

technological revolution

 

deployment period

 

installation period

 

competitive advantage

 

Question 18

__________ deal(s) with the overall plan for deploying the resources that a firm possesses.

Question options:

  

E-commerce

 

Tactics

 

Differentiation

 

Strategy

 

Question 19

Firm __________ can be directly affected by e-commerce through its potential impact on how the business performs various business processes such as warehousing, manufacturing, sales, and customer support.

Question options:

  

technological support systems

 

profitability

 

value chains

 

competitive advantage

 

Question 20

Which of the following is NOT one of the three strategic issues that are highly relevant to e-business companies?

Question options:

  

The company's internal strengths   and weaknesses

 

The internal organization of an   e-business venture

 

Relationships with suppliers

 

Customers and users