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LeadershipAssignmentPartATemplate.docx
LeadershipAssignmentPartAAnalyzingtheCase.docx
Satya Nadella at Microsoft: Instilling a Growth Mindset
Part A: Analyzing the Case
Due: Week 7 (16% of final grade)
"A good leader… is someone who has energy, can articulate a vision and inspire others to perform, makes the tough decisions, has the skill to deliver, and never fails to deliver the financials."
- Jack Welch
Overview
Microsoft’s new CEO, Satya Nadella, inherited a company that was profitable and successful. Yet it was also a company plagued by challenges and threats — both internal and external. This case explores how a new CEO – and veteran insider – assessed the situation and took bold steps to reignite the passion of the team around a unified vision. He did this while embracing the history that made the company great, acknowledging its shortcomings, and building a strong leadership team.
This case will present you with an opportunity to explore effective leadership principles in action. You will consider how the leadership tools studied in this course have been applied to uncover and address dysfunctional team behaviors and build a winning culture at Microsoft. You will also assess how the examples from this case can serve as guidance in your own leadership journey.
Through this case, you will:
· Identify the levers and tools that Nadella and his executive team used to turn the business around
· Explore the impact of organizational culture on success and how leaders can work to drive changes in that culture
· Examine how behaviors such as leading by example are critical leadership practices
· Compare the circumstances at Microsoft to circumstances in your own team, department, or organization, and consider how you can leverage Nadella’s example to strengthen your leadership toolkit – even if you aren’t the CEO… yet.
Assignment 2 is organized into two parts:
The first part (due in Week 7) is focused on understanding what happened to bring Microsoft to the position it was in when Nadella took over as CEO; analyzing the leadership principles and practices he used to turn the business around, by charting a new course without abandoning Microsoft’s most successful principles; and evaluating the success of Nadella’s efforts.
The second part (due in Week 10) is focused on which elements of Microsoft’s culture may parallel what you have experienced in your current or previous work; assessing ways you could leverage the practices Nadella used and what you have learned in the course to align your team around a common vision, establish the behaviors and values needed to win, and deal with setbacks and challenges; and exploring how to create a team, department, or organization with the reputation of the place to be.
Instructions
Download, read, and reread the case Satya Nadella at Microsoft: Instilling a Growth Mindset. Allow yourself plenty of time for this. While this case is not long, you will get more out of it if you read it more than once.
Write a 4-5 page paper answering the following prompts. Your paper will essentially summarize the case, specifically focusing on what challenges Nadella faced as a leader, what steps he took to overcome those challenges, and whether he succeeded or not. Your responses must be supported by the facts of the case, and make appropriate reference to course materials.
1. What was Nadella’s diagnosis of the problems at Microsoft?
1.
a. What were the biggest challenges he faced when he took charge?
b. Which of Lencioni’s 5 areas of dysfunction in teams were most present at Microsoft?
c. What goals did Nadella set for transforming the organization?
2. In thinking about Nadella’s style and the steps he took as a change leader, address the following:
1.
a. Drawing on Daniel Goleman’s Leadership that Gets Results (from Week 3), which styles of leadership most closely match Nadella’s demonstrated behaviors? Explain.
b. Which of Jack’s “8 Rules of Leadership” are most evident in Nadella’s initiatives? Explain, using specific examples from the case to support your response.
c. In terms of company culture, how did Nadella change specific systems and processes to improve teamwork?
d. Nadella frequently uses the term “growth mindset.” What does this mean, and how did he foster it?
3. How effective have Nadella’s efforts been? In particular:
1.
a. What metrics should be used to evaluate the success of his efforts? Why?
b. What else could Nadella and his team do to sustain the wins they have achieved so far?
c. What additional challenges do you expect he will face?
Submission Requirements
· Typed, double-spaced professional font (size 10-12), includes headings and subheadings, with one-inch margins on all sides.
· References must be included and provide accurate information that enables the reader to locate the original source. Application and analysis of course materials and resources is expected. Additional research is welcome.
· Include a Cover page containing the title of the assignment, your name, the professor’s name, the course title, and the date.
· The paper’s length is 4-5 pages, excluding your Cover page and Reference list.
· Before submitting your paper, use Grammarly to check for punctuation and usage errors, and make the required correction
LeadershipAssignmentPartATemplate.docx
Running head: SATYA NADELLA AT MICROSOFT: ANALYZING THE CASE
HOW TO USE THIS TEMPLATE:
This is a template corresponding to your Assignment 2 Part A paper: Analyzing the Case, relating to the “Satya Nadella at Microsoft: Instilling a Growth Mindset” case study.
See below for an explanation of the color coding in this template:
• All green text includes instructions to support your writing. You should delete all green text before submitting your final paper.
• All blue text indicates areas where you need to replace the instructions with your own information. Replace the blue text with your own words in black.
• Headings and subheadings are written in black, bold type. Keep these in your paper.
TIPS:
• Write in the third person, using “he”, “she” or “they”, or specific names. Do not use the second person “you” or the first person, “I” in your case study analysis.
• This paper includes a running head – i.e., a title placed in the header area, using the name of the case study; it has already been put in place for you.
• Use one-inch margins and double-spaced text. Use Arial or Times New Roman font, size 10 - 12. The body of this paper is already formatted to these specifications.
• Use Grammarly to check for punctuation and usage errors and make the required corrections. Then read your paper aloud to edit for tone and flow.
• JWMI uses the Turnitin tool to check for plagiarism. A high score indicates a potentialproblem. Check with your professor about acceptable Turnitin scores.
• While writing your paper, check the assignment rubrics; all graded topics that you need to address are listed in the rubrics and their weighting is indicated.
Finalizing your Paper
Your business writing should be succinct and concise. Your Assignment 2, Part A paper should be 4 to 5pages in length. The page count does not include the Cover page and the References page.
Note : The final paper that you submit for grading should be in black text only with all remaining green text and blue text removed .
This is your Cover Page:
Satya Nadella at Microsoft: Instilling a Growth Mindset Case Study
Assignment 2 Part A: Analyzing the Case
Jack Welch Management Institute
JWI 510: Leadership in the 21st Century
Write Your Professor’s Name here
Write the Date here
How to Get Started:
Use the bolded black section and sub-section titles below to organize your paper. For each section, read the notes in green, which explains what to cover in that section. Then delete the green notes and write your content for that section in regular black text. You should mostly write about the case in your own words. Only cite the case study if you borrow specific data or if you quote directly (and briefly) from the case study text.
When you have finished writing your paper, keep the section and sub-section titles in bolded black text as part of your paper and your own content in regular black text. Remember to delete all the green text before submitting your paper.
The Body of Your Paper Starts Here:
Introduction
An Introduction should be succinct and to the point. Start your Introduction with a brief summary of the paper’s topic – in this case, the paper provides an analysis of the case study about Nadella’s leadership at Microsoft. Also write a thesis statement, which is the “road map” for your paper - it helps your reader to navigate your work. In your thesis statement, be specific about the major areas you plan to address in your paper. The headings below are helpful, since those identify the topics to be addressed. The Introduction is not a graded part of your rubric but it helps your reader to understand what your assignment will be about. We recommend that you write your thesis statement after you complete the other sections of your paper. It only needs to be one paragraph in length.
Diagnosis of the Problems at Microsoft
This section corresponds to Section 1 of the Assignment Instructions. It specifically identifies thechallenges and dysfunctions that existed when Nadella became CEO of Microsoft and the goals he set, asa change leader, to transform the organization. The suggested length is 1.0 to 1.5 pages for this section.
Under this main heading, write one or two sentences describing the overall topic of this section.Then use the subheadings below to provide more details.
Major Challenges
In this sub-section, write a paragraph identifying the biggest challenges that Nadella faced when he took charge of Microsoft. Be sure to cite specific examples to illustrate these challenges.
Areas of Dysfunction
In this sub-section, write a paragraph describing which of Lencioni’s five (5) areas of dysfunctionwere most present in the teams at Microsoft. When you refer to Lencioni’s ideas, you may paraphrase the concept in your own words or you may use brief direct quotation. In either case, be sure to cite your source.
Goals for Transformation
In this sub-section, write a paragraph describing the goals Nadella set for transforming Microsoft. Be sure to link each goal to the challenge(s) it is designed to address. Write about Nadella’s goals in your own words, to illustrate your understanding of Nadella’s plans for the organization.
Nadella as a Change Leader
This section corresponds to Section 2 of the Assignment Instructions. It analyzes Nadella’s leadership style and describes the steps and actions he took as a change leader for Microsoft. The suggested length is 1.0 to 1.5 pages for this section.
Under this main heading, write one or two sentences describing the overall topic of this section.Then use the subheadings below to provide more details.
Leadership Style
In this sub-section, draw on Daniel Goleman’s “Leadership that Gets Results” (from Week 3). In the light of Goleman’s ideas, write a paragraph discussing which of Goleman’s leadership styles most closely matches Nadella’s demonstrated behaviors. . Explain your choice.
Rules of Leadership
In this sub-section, write a paragraph discussion which of Jack’s “8 Rules of Leadership” aremost evident in Nadella’s initiatives. Explain using specific examples from the case to support your response.
Improving Teamwork
In this sub-section, write a paragraph explaining how in terms of company culture did Nadella chang systems and processes at Microsoft to improve teamwork. Refer to specific examples from the case.
In this sub-section, define what Nadella means by the term: “growth mindset”. Describe how Nadella worked to foster a “growth mindset” at Microsoft. Refer to specific examples from the case.
Assessment of Nadella’s Effectiveness
This section corresponds to Section 3 of the Assignment Instructions. It evaluates Nadella’s change efforts, proposes metrics to measure the change, discusses how to sustain the wins achieved, and identifies probable future challenges. The suggested length is 1.0 to 1.5 pages for this section.
Under this main heading, write one or two sentences describing the overall topic of this section.Then use the subheadings below to provide more details.
Metrics to Measure Success
In this sub-section, discuss what metrics could be used to evaluate the success of Nadella’s change efforts. Why would these metrics be effective?
Sustaining Wins
In this sub-section, explain what else Nadella and his team can do to sustain the wins achieved so far. For example, how can they combat the tendency of people to return to the old, familiar ways of doing business?
Future Challenges
In this sub-section, describe any additional challenges that you expect Nadella will face, as he continues with his plans to strengthen Microsoft’s organizational culture and operations. Relate your prediction to the culture at Microsoft, as described in the case study.
Conclusion
Write a short conclusion to summarize your main findings and key points. State clearly how you have analyzed the case study and explored Nadella’s experience as the new CEO at Microsoft. Like the Introduction, write this after you complete the other sections of your paper. It only needs to be one paragraph in length. This is not a graded part of your rubric but it wraps up your paper and allows your reader to remember the main points you have made.
____________________________________________________________________
Finish Your Paper: Add a References (or Sources) page:
The Conclusion is the last section of the body of your paper. The page after this will be your References (or Sources) page. See the last page of this document for a sample References page.
Read the section below, on pages 7 and 8, for instructions on how to cite your reference materials and sources within the body of your paper, as well as examples of paraphrasing and direct quotation.
In-Text Citations
Within the body of your paper, when concepts from specific sources are used, a citation with the author’s last name and the number of the citation in your References list is required: e.g., (Welch, 1). This is called an in-text citation. See below for two examples:
“Leadership is about helping other people grow and succeed” (Welch, 1).
o In this example, notice the placement of quotation marks, cited text, and the period after the citation. The number 1 corresponds to the first entry on our References page.
When the reader looks at the References page, they should see the Welch book listed as source number one (1). It is number 1 because it is the first source used in the paper, and throughout the paperthis source will continue to be referred to as (1).
If the next source you use in your paper is Goleman, then your citation is (Goleman, 2). If you then refer to Jack’s ideas again later in the paper, he remains (Welch, 1) because it is the first source used in the paper, and throughout the paper this source will continue to be referred to as (1).
Teams can benefit from a tool called a team charter, used to plan for a project (JWI510, 5).
o In this example, the concept is paraphrased (restated on other words), so quotation marks are not needed. The five (5) indicates the number of this source in our References. If I go to theReferences page, I see that source 5 is a lecture and it lists the week and title of the lecture.
Linking Citations with your References (or Sources) Page
At the end of your paper, include a page with a list of all your sources. You may refer to this page as either your “References” or “Sources” page. It must include an entry for every source that you have cited or quoted in your paper.
The format of the references list varies by source type. There are examples of different source types in the sample References page at the end of this document. You may also refer to the JWMI Writing Standards Guide. You can this document in the Course Documents menu item in your Canvas course.
Quotations
Originality is an important aspect of graduate writing. To ensure original thinkingand avoid plagiarism, you should keep direct quotation to a minimum. Generally, keep your quotes to 25 words or less, and no more than 1-2 sentences. See below for an example of a direct quotation:
“Leadership is about helping other people grow and succeed” (Welch, 1).
o In this example, notice the placement of quotation marks, the cited text, the citation written as (Welch, 1), and the period after the citation. The number 1 corresponds to the first entry on our References page.
Paraphrasing
When you paraphrase, you put the information from another writer in your own words. This is much preferable to quoting because it shows your understanding of the material. In this case, use in-text citation, but no quotation marks are required. See below for an example of paraphrasing:
In his Rule #3, Welch says that strong leaders display an impression of vitality and confidence (1).
o In this example, notice that no quotation marks are needed, since the concept is paraphrased (restated in your own words). The author’s name was used in the sentence, so we do not needto include it again in the parentheses; just include the Reference number, which is (1).
Formatting your References (or Sources) Page
Scroll down to see the following page to see a sample References page.
The examples on the References page below are provided as a guide. You may wish to save the sample References page for future use, as it provides the format for several different types of sources.
To complete your assignment, delete the sample References list and replace it with your own References list, including the sources that you have actually used in your paper.
References
1. Jack Welch. 2005. Winning
2. Daniel Goleman. 2000. Leadership That Gets Results. Harvard Business Review
3. Patrick Lencioni. 2002. The Five Dysfunctions of a Team: A Leadership Fable
4. Purdue Online Writing Lab. n.d. http://owl.purdue.edu/owl/purdue_owl.html
5. JWI510. Week 4. Lecture. Building High-Performance Teams
6. Herminia Ibarra, Aneeta Rattan & Anna Johnston. 2018. Satya Nadella at Microsoft: Instilling a Growth Mindset. London Business School
7. Student’s First Name Student’s Last Name. 2020. Everything DiSC Workplace. http://canvas.strayer.edu
8. JWI510. Week 5. EOP Video. Jack Welch
9. Brent Gleeson. 2018. 7 Mindsets Necessary for Successful Leadership Development. Forbes. https://www.forbes.com/sites/brentgleeson/2018/05/31/7-mindsets-necessary-for-successful-leadership-development/#683c852650d3
10. JWI510. Week 3. Video. Jim McNerney. Characteristics of Successful Leaders
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