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Leadership in Quality Improvement: Increasing Daily Weight Compliance on a Heart Failure Step-Down Unit

Mirlenys Diaz

Florida National University

Nursing Leadership and Management

Dr. Nora Hernandez-Pupo

July 11, 2026

Leadership in Quality Improvement: Increasing Daily Weight Compliance on a Heart Failure Step-Down Unit

Low compliance with daily weight monitoring was one of the quality gaps identified during a root cause analysis as part of the process I have now embarked upon as a new nurse manager for the Heart Failure/Cardiac step-down unit, and the health data literacy of staff members was also identified as an issue. Inconsistency in the measurement of daily weights is a major early warning sign for fluid retention, fluid overload and impending decompensation in patients with heart failure, thus impacting negatively on readmission rates and patient safety on the unit. The outline below specifies three IT projects, the data to be used to support these projects, and a sustainability plan that will be used to guide the entire quality improvement proposal.

IT Projects

1. According to the ITEC-CHF model, which incorporated nurse follow-up and remote weight monitoring and increased patient adherence, EHR-integrated, Bluetooth-enabled digital scales that automatically send daily weights (Ding et al., 2020) were incorporated. Capture is automated, eliminating manual charting that is the root cause of many entries being missed or made late, leaving early signs of fluid retention on the unit obscured. This project is the most important of the three, since it is a program to address data capture directly instead of fixing data gaps after they are made.

1. IT Project 2: An EHR-embedded clinical decision support dashboard to warn the charge nurse for same-shift follow-up when patients do not receive their daily weight, rather than audit patients at the end of the shift. Real-time alerting reduces the time between missed measurement and corrective action, enabling staff to take action before a documentation gap turns into a missed clinical warning sign.

1. After discharge, a patient-facing mobile reminder app that automatically uploads home weights to the database, and extends compliance monitoring.Compliance monitoring after discharge, with a patient-facing mobile reminder app that auto uploads home weights. This project addresses the transition-of-care time period when patients are highest risk for readmission and less closely monitored by the care team.

Data Analysis and AI

1. While supervised machine learning algorithms can be trained on labelled data, for example, historical weight trends associated with known readmission, unsupervised learning can uncover hidden patterns in data that are not labelled, for example, clustering patients by weight-fluctuation behaviour (An et al., 2023). These strategies enable the unit to shift from a reactive weight monitoring to an earlier detection of patients who are becoming fluid overloaded.

1. AI projects rely on multi-disciplinary teams with clinical, data science, and IT skills, as these models rely on big data and statistical expertise (An et al., 2023). It is important for nurse leaders to account for this expertise when contemplating budgeting for the development and maintenance of predictive tools, and to think beyond the initial implementation and plan for ongoing collaboration with data science partners.

Health Data Literacy

1. Without nurse leaders' literacy of dashboards, even the best-designed data tools are ineffective in changing frontline practice (Burgess & Honey, 2022). Health Data literacy is the key, since it's the process that turns compliance data into bedside intervention and not merely a report.

1. A common challenge to nursing informatics adoption that is linked to nurse leaders' lack of confidence with digital health tools is the inability to model and teach digital health tools (Burgess & Honey, 2022). The success of all three IT projects will be dependent on having this competency built in myself and my charge nurses.

Data Sources and Data Types

1. Structured clinical data will be derived from daily weight, vitals, labs, and other EHR fields; unstructured data will be from free-text nursing notes on missed weights (Seinen et al., 2025). The data from both sources must be captured at the same time or the dashboard and predictive models will not accurately reflect what is occurring on the floor.

1. While structured data can be used to automate the tracking and modelling, unstructured notes provide context; it is necessary to read them manually (Seinen et al., 2025). Requirements are connected scales, IT infrastructure support to connect record to scale, a data analyst to receive and review a log of data collected from scales, staff time to become familiar with the new process without interfering with patient care, and time to train staff on the new process.

Project Team Members

1. They also use the tools on a daily basis and see things that a technical team might not, so if the scales and dashboard are going to be used as intended, frontline nursing staff will play a key role in making sure that happens from the very beginning and throughout the process; getting their input from the beginning will help ensure buy-in and sustained adoption.

1. A data analyst performs the extract, transform and load (ETL) process, which involves converting raw data from devices into a usable EHR dataset (Goodfellow & Bird, 2022), ensuring that the compliance dashboard contains accurate and up-to-date data.

1. Before using a predictive model, a statistician models the relationship between compliance and readmission, and validates any predictive tool to ensure the unit will not act on a less reliable or poorly calibrated model (Gagnon et al., 2024).

1. A decision-maker, like the nurse manager, helps increase the chances of findings being implemented in practice (Gagnon et al., 2024) by securing the resources, mapping the project to the unit's priorities and ensuring that the team is held accountable for deadlines.

Follow-Up and Sustainability

1. Implementation should be driven by reviewing and revision from the beginning of the project, not after the project is completed, with key performance indicators being clearly defined before the project begins and reviewed with the project team during implementation (Goodfellow & Bird, 2022).

1. I will maintain the projects on an ongoing basis, reviewing compliance trends every quarter, adjusting compliance alert levels, and retraining staff to ensure compliance as necessary to make sustainability a leadership responsibility and not a one-time project implementation issue, and maintaining communication back to staff on the projects' impact.

References

An, Q., Rahman, S., Zhou, J., & Kang, J. J. (2023). A comprehensive review on machine learning in healthcare industry: Classification, restrictions, opportunities and challenges. Sensors, 23(9), 4178. https://doi.org/10.3390/s23094178

Burgess, J.-M., & Honey, M. (2022). Nurse leaders enabling nurses to adopt digital health: Results of an integrative literature review. Nursing Praxis in Aotearoa New Zealand, 38(3). https://doi.org/10.36951/001c.40333

Ding, H., Jayasena, R., Chen, S. H., Maiorana, A., Dowling, A., Layland, J., Good, N., Karunanithi, M., & Edwards, I. (2020). The effects of telemonitoring on patient compliance with self-management recommendations and outcomes of the innovative telemonitoring enhanced care program for chronic heart failure: Randomized controlled trial. Journal of Medical Internet Research, 22(7), e17559. https://doi.org/10.2196/17559

Gagnon, J., Breton, M., & Gaboury, I. (2024). Decision-maker roles in healthcare quality improvement projects: A scoping review. BMJ Open Quality, 13(1), e002522. https://doi.org/10.1136/bmjoq-2023-002522

Goodfellow, D., & Bird, J. (2022). Using data analytics to enhance quality improvement projects. Nursing Management, 29(4), 32–40. https://doi.org/10.7748/nm.2022.e2042

Seinen, T. M., Kors, J. A., van Mulligen, E. M., & Rijnbeek, P. R. (2025). Using structured codes and free-text notes to measure information complementarity in electronic health records: Feasibility and validation study. Journal of Medical Internet Research, 27, e66910. https://doi.org/10.2196/66910