Answer the questions of the Case using concepts and tools learnt in class as well your critical thinking.
Smawziki· Wordcount: 1.500 words
· Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
· Font: Arial 12,5 pts.
· Text alignment: Justified.
· The in-text References and the Bibliography have to be in Harvard’s citation style.
1. Evaluate and apply supply chain management techniques that results in improved customer service and satisfaction
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