Advance ser d5

advhartcity.pdf

Hart City Case Study – Scenario 4

Hart City Case Study – Scenario 4 Program Transcript

[MUSIC PLAYING]

MS. REEVES: Thank you, Ms. Johnson. Thank you for--

MS. JOHNSON: Hello, Ms. Reeves. I see that you requested a meeting to discuss aftercare. What is it that you need assistance with?

MS. REEVES: Oh, I'm sorry to bother you. I just want to plan my release. I would like to understand what I would be required to do on probation. I guess I was just hoping to be prepared so that I can be successful when I return home.

MS. JOHNSON: Ms. Reeves, let me apologize for being insensitive. Give me a moment to get your file in front of me. Now tell me, how can I assist you?

MS. REEVES: I am a little unsure about what I need to do while on probation. I'm a little nervous and want to be sure that everything is set up.

MS. JOHNSON: I understand that this is your first time on probation, and it can be a little intimidating attempting to remember and follow all the guidelines. It seems like you're fearful that you may violate the terms of your probation if you do not prepare in advance?

MS. REEVES: Yeah, thank you for understanding. Can you help me?

MS. JOHNSON: Yes, and I appreciate you wanting to be proactive by planning. Let's review your court order. After release, you will continue weekly addictions counseling and maintain sobriety during the six months you are on electronic monitoring. Electronic monitoring means that you will have a small device placed around your ankle that monitors your location.

You will be allowed to leave your home for employment, counseling appointments, probation meetings, and any court appointments. You just have to make it home before the 9:30 PM curfew. At 9:30 PM each night, you will receive a call at your home that verifies you are the person receiving the call through voice recognition. I will set up your counseling services, so there is no need to worry about that process. Do you have any place in mind for employment?

MS. REEVES: Thank you. This helps me picture what probation is like. I'm not sure where I want to work, but I really enjoy helping the elderly.

MS. JOHNSON: You are organized, proactive, and enjoy helping the elderly. Have you considered working in a nursing home or assisted living facility? You would be able to

Hart City Case Study – Scenario 4

combine your strengths to help older adults with performing daily activities, such as scheduling appointments, eating, and getting dressed. What do you think?

MS. REEVES: Yeah, I think I would be good at that.

MS. JOHNSON: OK, let's schedule a meeting for next week at this same time. I will work on getting a copy of your high school diploma for the application process. In the meantime, visit the library to research nursing homes and assisted living facilities in your area. I will also do some research so that we can discuss places for you to apply.

MS. REEVES: OK, that sounds like a good plan. See you next week, and thanks again.

MS. JOHNSON: Any time, Ms. Reeves. See you next week.

[MUSIC PLAYING]

Hart City Case Study – Scenario 4 Content Attribution Name: AdobeStockLicense_309352551.jpeg Credit Line: MemoryMan/ Adobe Stock Name: AdobeStockLicense_338879212.jpeg Credit Line: iaginzburg/ Adobe Stock Name: AdobeStockLicense_300816975.jpeg Credit Line: toa555/ Adobe Stock

ADVANCEDCASEMANAGEMENT.docxd5.docx

ADVANCED CASE MANAGEMENT

There are many definitions of case management in the literature, but the most comprehensive definition comes from the Case Management Society of America (2017):

Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote patient safety, quality of care, and cost effective outcomes. (para. 1)

While case management occurs in all of the helping professions, not every practitioner takes an advanced, or evidence-based, approach. As a scholar-practitioner at Walden, it is important to get into the habit of integrating relevant research (i.e., evidence) into your work with service users. The Learning Resources this week include textbook readings that provide foundational information about case management, as well as research articles that provide evidence about the benefits of using a strengths-based approach to case management.

In this Discussion, you consider the importance of the advanced case management function to the practice of human services. You also evaluate the advanced case management efforts of an advanced human services professional practitioner in a Hart City scenario and propose a goal or objective for the service user in the scenario.

Reference: Case Management Society of America. (2017). What is a case manager? https://www.cmsa.org/who-we-are/what-is-a-case-manager/

RESOURCES

Be sure to review the Learning Resources before completing this activity. Click the weekly resources link to access the resources.

WEEKLY RESOURCES

TO PREPARE

· Review your Course Announcements for possible information related to this week’s Discussion and Assignment.

· Review the Learning Resources on advanced case management. Consider the steps and strategies used in the case management process, the role of interviewing in case management, and the benefits of using a strengths-based approach to case management.

· Go to the Hart City virtual community using the link that is provided in the Learning Resources. Once you are in the community, go to the Hart City Women’s Correctional Center. View the scenario about Sarah Reeves, who is meeting with her case manager to prepare for aftercare services. Identify specific case management strategies, approaches, or theories the advanced human services professional practitioner used and whether they were effective. Then, assume the role of the practitioner in the scenario and think about one goal or objective you would propose for Sarah.

BY DAY 4

Post an explanation of why advanced case management is an important function for an advanced human services professional practitioner. Then, describe one effective and one ineffective case management strategy, approach, or theory the advanced human services professional practitioner used in the Hart City scenario, and explain why each was effective or ineffective. Finally, assume the role of the practitioner in the scenario. What is one goal or objective you would propose for Sarah? Support your response with information from the Learning Resources and at least two scholarly sources from the Walden Library.