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Now, identify help desk job stressor FACTORS. Based on your on your understanding of help desk operations and job stress, make a list of 10  different FACTORS (like office politics - employees who are paid more believe they are superior, rude co-workers who don't do their own job)  in a help desk environment that can increase or decrease the job stress experienced by agents. Define in a sentence or 2 sentences what each of your 10 factors is and means.


  • 12 days ago
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