A Business Case for Change

The Case for Change. Discuss Southwest airlines case for change: extending the collation policy 3-5 years and reimbursement due to COVID-19. Should demonstrate the needs for change (i.e., relevance, magnitude, effects on the business/organization performance) supporting the information with evidence from the literature. This section should conclude with the vision of the change project (i.e., visualize the transformation expected with the change project).