500 word essay APA style

Habit 5: Seek First to Understand, Then to Be Understood.

In a minimum of 500 words, answer the following question(s):

• What does this quotation mean, "The key to being understood is to seek first to understand". Please provide specific examples.
  
• Why is it important to keep this in mind when you want to make yourself understood?

https://www.youtube.com/watch?v=WjSJQwvHrEM

https://www.youtube.com/watch?v=i98FAsHydlE

(i've included an attached lecture and a youtube video link for reference)