305 Knowledge Management

Using your Video Storyboard Templates from Week 5, address the following four essential elements:

• Identify and discuss all the KM issues related to memory loss suggested in the fact pattern.
• Explain why organizational memory loss will cost GDD money now and in the future.
• Suggest at least four reasons that retaining and capturing tacit knowledge will help prevent memory loss.
• Explain how technology can help collect and store information that would reduce memory loss.