250 words homework (within 24 hours): Product and Service Design

 I need your help to write in 250 words and one reference about the below:   

When the capacity of an  organization to produce goods or services and the demands of its  customers to purchase goods or services is not matched, then the result  is inefficiency, either in under-utilized resources or dissatisfied  customers.

Choose a local organization that produces either a good or service  and describe its capacity and demand concerns. Develop an equation to  calculate its capacity. Define lead strategy, lag strategy, and match  strategy, and recommend which your local organization should pursue and  why.


 Reference will help you: 

• ellos, I., & Kavadias, S. (2019). When should customers control service delivery? Implications  for service design. Production  & Operations Management, 28(4),  890–907.
• Feng, T., Ren, Z. J., & Zhang, F. (2019). Service outsourcing: Capacity, quality and correlated costs. Production & Operations Management, 28(3), 682–699.               
•               Gangurde, S. R., & Patil, S. S. (2018). Benchmark product features using the Kano-QFD approach: A  case study. Benchmarking, 25(2),  450–470.               
• Parkman, I. (2018). The informational elements of product design briefs: An  exploratory investigation. International  Journal of Marketing & Business Communication, 7(1), 1–17.