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The problem-solving process involves thoughts, discussions, actions, and decisions that
occur from the first consideration of a problematic situation to the goal. The problems
that groups face are varied, but some common problems include budgeting funds, raising
funds, planning events, addressing customer or citizen complaints, creating or adapting
products or services to fit needs, supporting members, and raising awareness about
issues or causes. One problem I have faced in the workplace for example would be
gossiping. You won’t be able to stop gossip entirely, and it’s unrealistic to think you
will. What you can do is try to minimize it. Put policies in place that ban spreading
hurtful rumors about other people. Even though you may run a restaurant or a
department store without the typical office setting, “office politics” can still arise due to
gossip. When it comes to making decisions and problem solving it is not always going
to be peachy, you could have that are on-bored with you and what you want to get
done. And you could also have some that are more sensitive to what you want to be
done and just not agree to it, then you have to start all over again from step one until
you figure out the right move that everyone agrees on. Now when you are working
alone you look at what is the best move and how to approach it head on. You brain
storm first then come up with you game plan. Making decision in a group may give an
opportunity to explore with new and unique initiative and idea which streamline the
company’s revenue. After defining the problem, it is most important to analyze the
resources, information and data aiming to know the exact reason for the organizational
problem. It should be given extra priority as most of the cases the problem is hidden
behind the evaluations of the organizations’ resources and data (Dumitru, 2015). For
example, some questions must be asked such as what are the main problems of the
organization? What are the required elements to combat with the present organizational
problems? Which information do we need now? These are the questions that should be
addressed at the right approach and positive manner to consider while making decision
and solving problems in a group. There are numerous methods through which one can
address the issue and solution to the rest of the employees of the organization. One
needs to be assigned the responsibility to address the solution to the specific problem.
Therefore, it is very crucial to be a leading figure among the employees with a purpose
of addressing the issue in front of them. In addition, other employees should be given
chance to speak about the issue and give a desired solution to the problem. Attending
to a group meeting with starting brainstorming and encouraging speech would be the
best way to apply the learned lessons in the organization . For example: arranging a
meeting where all the key members would be present aiming to sustain the relationship
as well as to highlight the individuals’ knowledge to solve the problem. There are
several things to be considered when making decisions and solving problems when
working in a group. It’s definitely challenging when trying to solve problem when
working as a group. The first thing is to identity the problem and how complicated it
is to solve. The most importance is to work as a group and identify the problem and
solve the problem together. Effective communication is key to solving problems. Talk to
each other and figure out what went wrong to cause the problems. It's also important to
motivate each other and give positive feedback to team members. It's discouraging when
there are no positive feedback or positive encouragement from leaders. Effective team
leaders need to constantly keep in touch with members and give them positive
reinforcement. When making decisions with a team, the aspects of all members must be
taken into consideration. This consists of factors such as the main issue, information,
size of group, time and participation. If I were to apply what I have learned in this class
I would begin to think about modern teams. Within teams today, it is important to
realize what the common goals are in the organization. I would find the core issue to
decide how I would approach this decision. Everyone has a role on a team and diverse
opinions. I would determine the level of leadership compared to other members'
competence. I would be sure to consult others by sharing my ideas and being open to
theirs. With more ideas, there are multiple alternatives to choose from. To avoid
conflict, I would employ effective communication skills and group regulation. With
adequate research and critical thinking, I would prevent the group from negative
dynamics or behaviors such as group-think. By focusing on common goals yet open to
other ideas or criticisms, the alternatives can be narrowed down to the best decision.
Finally, I would ensure the right decision is carried by the team with motivation to
impact the organization positively while maintaining effective criteria for this solution. I
have experienced making decisions and solving problems on my own for personal,
professional, and academic and I must agree I find it quite different then making
decisions or solving problems with a Team. I had to learn that somethings may take a
team effort and can be done more sufficient with the help of others. When making
decisions and solving problems within a group it is important to make sure your taking
accountability of your own actions and holding your other group members accountable
for their actions. I believe it is important when making a important decision within a
team that you make sure your communicating, keep a open mind, and respecting all of
the members suggestions and ideas. I have learned many different team strategies in
team building, the elements that define team dynamics, and so much more throughout
this course. When a problem is presented in a group setting moving forward , I now
know to remain positive, keep communicating within the group, and take accountability
for my role in the current problem. I feel like the main thing to consider for making
decisions and solving them would probably be for you and the rest of your team to
have the ability to listen to one another’s opinion or ideas. It can be very tricky because
there will be a lot of people giving their own voice and some might feel as if their
opinions are better than the rest. It’s difficult because we all have strong feelings when
it comes to certain topics but that doesn’t necessarily mean we don’t have to listen to
anyone else’s opinion or judge them for how they feel. In order to make the team
function when it comes to solving a problem is for all of them to be on the same page.
Also it would be best for everyone to take a few minutes to process the situation and
brainstorm an idea that could help out in any way. Also another issue could be is that
some situations can be personal and some people might jump into action without taking
the time to process it or listen to anyone else who is trying to help. As a single mom
I had to make a lot of decisions and figure things out on my own. After a while you
get used to it. When I had to work as part of a group/team at work it was a lot more
challenging. I had to share my ideas with the group and they would either challenge the
idea or not acknowledge my idea at all. If my idea is excepted there is a certain level
of anxiety that it is a good idea and that my idea will be successful. In a group there
are a lot of voices. How I will apply what I have learned in class will the healthy
conflicts, I will respect other peoples ideas, I will listen, I will develop a certain level
of trust. I believe that one very important thing to do in a group is to define the roles
that each team member will play and then each member has to respect that role and as
they say stay in your own lane. This will avoid a lot of conflicts and confusion.
Decision making and problem solving in a group environment is different that
performing this task as an individual. When working in a group or team, it is important
to understand the role that each member plays as well as taking into consideration the
working relationship amongst the members of the team or group. Another consideration
would be the stage that the team/group is in. It is important to understand the role that
each team/group member plays, since each member typically plays a specific function.
Depending on the decision that needs to be made certain team/group members may have
more of an impact on the subject at hand. The working relationships amongst
team/group members is important to understand in order to maintain those relationships.
I will apply what I learned during this course by understanding the roles that different
team/group members play. This is especially important for me as I just recently started
a job at a new company after being with my previous organization for eight years. I
was in a management role previously and I am now in a sales position. Previously I
had a say in a lot of the decision making that happened within my team, now I do not.
I am adjusting to the new organization and my new role, it is especially important for
me to understand the roles different people on the team play. I might not have
considered the importance of this as much if I hadn't attended this course. Making
decisions and solving problems as a team when there are multiple people, personalities
and opinions involved is quite a bit of a challenge verses an individual working
independently. It is important that all voices are heard, all ideas are considered, all
opinions are expressed when making any decisions as a team, as the final decision will
effect the team as a whole. Including all team members opinions and allowing everyone
to openly share their ideas and how to's is very important in solving problems within a
team as well. When all opinions or ideas are considered equally, a sense of satisfaction
will be brought to the team. Team satisfaction will help create commitment and avoid a
team "burn-out".I believe that the best form of conflict resolution is collaboration and
will apply this as needed in my professional life. I have learned that if I come to a
conflict within our team, it is important to be assertive to the satisfaction of both parties,
being open to both sides of the conflict and not to avoid the problem. When creating a
team, make sure management is organized, the goal is clear and each individual chosen
for the team is compatible with each other in a team setting. Next, nominate a role for
each team member; it is important that each role is clear on what their responsibilities
are. Conflict is highly likely to arise at some point; do not avoid the conflict,
accommodate or compromise one party over the other but rather use collaboration to
ensure both parties are as satisfied with the outcome as possible and ensure that the
outcome benefits the team as a whole. Monitor healthy team dynamics in order to
maintain the effectiveness of the team. I believe things that can be considered when
making decisions and solving problems in a group or a team would be identifying the
problem and being an effective listener and having a good communication skill. Also
look into different kinds of alternative solutions. It’s important to be open minded and
considerate of other opinions. I will apply what I learned in class when presented by a
problem or decision in a team setting by learning both of my strength and weakness
when it comes to working in a group or a team. This will also help very much in
everything I do but especially at work. I know sometimes we lack communication so it
can be harder to work in situations like that. I will try my hardest to voice my thoughts
and express myself. I also want to be more open to what others may say. I did find
interesting learning about the team dynamics. After following the steps of having a good
team. It’s helpful to learn about different alternatives in having a successful team. There
are several things to consider when making decisions and solving problems in a group
or team. Being able to identify the problem and its level of difficulty would be the first
step followed by effective communication and trust. Knowing what the issue is and its
level of difficulty will make it easier to come together as a group to find an amicable
solution. This is where effective communication plays a crucial role. Clear
communication ensures that everyone is on the same page with no room for
misinformation. This also allows the group or team to share their ideas in efforts to
brainstorm for a solution. Trust comes in when a good leader places trust on their team
and follows through with their suggestions and/or recommendations.Being that I have
worked in the corporate world setting for several years, I have been a part of teams
with different dynamics. This course has helped strengthen my knowledge and helped
me better understand how important team dynamics and a great leader are for a team to
be successful. I plan to continue to put my best effort towards my contributions to
whatever team I am a part of. Things you would need to consider when making
decisions and solving problems in a team would be to identify the problem consider
how difficult the problem is, the number of possible solutions, what the group member
interest in problem is, whether or not the team members are familiar with the problem,
and the need for everyone in the team to come to an agreement on the solution. I could
utilize much from what I have learned in this course to both identify a problem and
come together as a team to be more cohesive. I could also take what I learned from
this course and create a more effective team or group because I understand that a team
goes through different stages such as forming, storming, norming, and performing. By
understanding the different types of leadership, being democratic leadership, autocratic
leadership, laissez-faire leadership, strategic leadership, transformational leadership, and
transactional leadership and using the best one, which in my opinion is autocratic
leadership. Also, by understanding now what a team is compared to a group could help
me form better defined roles in a team. When making decisions and solving problems
as a group or team, I would I would consider maturity, good communication skills, and
great leadership. Maturity in the work place is very important because at times team
members bring in unnecessary drama that only brings unnecessary meetings that is
common sense to many but not all. Although work cohesiveness is undoubtedly
important, there are limits to friendships and work related relationships. Good
communications are needed in life in general, especially in the work place. We need to
be able to express ourselves accordingly with the correct body language, usage of words
and expressing our concerns at the right time and place. Great leadership is especially
important for solving problems in a group setting because I strongly feel that in order
to flow accordingly and successfully as a team, the group needs a great leader to take
over and control the madness from time to time. By this, I mean someone that is
responsible, confident, and most importantly approachable to those with any problem or
concern both big or small. Taking things back to third week's learning, I was mostly
always against group norms because I felt as if it was unfair to those who wanted to
do things their own way and made the new employees feel uncomfortable and isolated.
After last wee's assignment I came to understand that group norms links to cohesiveness
and the positive atmosphere of the work place. I would consider being dependable,
understanding, focused, excellent communication skills, approachable, open minded, and
to be able to use critical thinking. This person needs all these plus more to be able to
make fast decisions at a moment notice to be able to use critical thinking to solve a
problem or dispute. They are the main point of contact when something goes wrong or
right. Leadership or team leader are the glue that holds a group together. Without this
an organization will not go anywhere. I am applying all that I do know and read these
past few weeks at work and with my coworkers. By displaying certain roles in the
workforce and seen the different roles is fun to watch workers form into the roles of
the Forming, Storming, Norming and Performing at work. Cohesion at work has
differently been a major role in what we do everyday for our clients, I like seeing this
action in full force. A small group of people at work always agree to do certain
activities enough through they are not wanting to participate with the group they do it
anyways. This is a problem at work at time and we have a peer at work who is a
liaison that report concerns to upper management. The employees write or talk with the
liaison about the topics that cause them hardship and we can discuss it either one on
one or in group if more people have the same problem. This seems to work so far.
When making decisions and solving problems in a group or team you must first be an
active listener, be logical, and be a good communicator. In order to be a good problem
solver you must know what the problem is, know how everyone feels about the problem
evaluate the options, be open minded and some times you have to be creative to solve
a problem or make a decision. I use what I learn in this class everyday in both my
home work life. I am part of a team at work as a member of my family. I have learned
how to be a good and positive leader. I have learned how to be an active team member.
This class has help to learn to use my team members strengths and weaknesses to help
better our team. I have learned in order for someone to follow my lead I must first be
a leader that deserves to be followed, lead by example. Most important I need to listen
and be a good communicator. I know now that a person can have more than one role
in the team or group. When making decisions and solving problems in a group setting
it is important to consider multiple factors in order to achieve positive and efficient
outcomes. For instance, consideration of what stage a group's development is at before
making decisions or solving problems is important. If a group's development is not far
along and is in the forming or storming stage large and major decisions should be made
carefully. These early stages are sometimes rife with conflict and such decisions can
lead to increased issues and tension that is hard to overcome. Other factors such as how
leadership styles will be applied will affect overall group cohesion. Styles such as
democratic, autocratic, strategic, etc, all carry there own elements that will shape how a
team will respond to demands and decisions being made. As I am currently in a
leadership role I will use the lessons in this course as a reminder to critically assess the
characteristics of my group / team. It will be important to do this along with my
analysis of current tasks and goals if I wish to continue being an effective leader in the
future. There are several things to consider when making decisions in a group setting,
such as time, member skill, independence and self-direction, availability to required
information, group size. In solving problems in a group setting, there are advantages and
Advantages: More choices to resources, creative ideas, and perceptions, which helps
strengthen the final decision. Involvement gives a more broad context and the
importance of executing the decision. It also gives enhancing empowerment, which
results in improved productivity and efficiency.
Disadvantages: Groupthink is where members yield to the will of the group. Self
Censorship is where some members ignore practical examinations of alternatives in order
not to cause arguments. I now have a better understanding of some of the techniques I
had already used in past situations. I will be better prepared to use alternative ways of
looking at a team/group in decision making. To have a successful team/group there has
to be open communication between all members of the team, which will help build the
team dynamics in trust. Being able to be a strong leader will help in managing conflict
by developing specific roles within the team. There are a variety of ways to make
decisions as a group. Identify the decision to be made: before beginning to gather
information and list alternatives it's important as a group to understand clearly what you
are trying to decide so you have a goal to focus your discussion. Analyze the issue
under discussion: Once the decision is made examine the data and resources that you
already have and identify what additional information you may need. Establish criteria:
Identify the criteria or conditions that would determine whether a chosen solution is
successful. Ideally a solution will be feasible move the group froward and meet the
needs of every group member.Brainstorm potential solutions: Using the resources and
information collected above brainstorm for potential solutions for the problem or
decision identified in the first step. This involves collecting as many ideas as possible.
Evaluate options and select the best one: Once you have a list of potential solutions
now you ready to evaluate them for the best alternative according to the criteria
identified in step 3. Implement the solution: This involves identifying the resources
necessary to implement the decision as well as the potential obstacles then take action.
Monitor and evaluate the outcome: Based on the criteria identified in step 3 evaluate
whether the decision was successful.
In the future if I'm ever presented with a problem or decision in a team setting I would
listen to the problem, asking the entire group whats their thoughts on the problem,
gather any information that may help with solving this problem, evaluate all the
information that I have and make a reasonable decision based on what information I
have gathered. Some things we need to consider when making decisions and solving
problems within a group or team could be how we communicate with one another, our
body language, how well the team gets along, and many more. Working in a group/team
is very different than working on your own. When working in a team we need to
consider others ideas with an open mind even if we don't agree doesn't mean their ideas
are wrong. We should follow the guidelines that the leader has set to make sure things
stay on track and are finished timely. Voicing our opinion in a way that isn't hurtful to
others but also letting them know what our ideas are and how they could benefit the
team or group. When solving problems among the group we should make sure the right
form of communication is being used so the tension won't rise and the issue will be
resolved without further issues that could potentially impact the group. We should all
hold one another accountable for the work that needs to be completed but also offer
encouragement if you see a team member struggle, sometimes an uplifting word helps
motive another member.
Applying what I have learned over the last five weeks in my professional life will
greatly impact my team at work, I think we have a lot of communication issues at the
moment and maybe if I speak up and throw out some new ideas on how to better
improve the situation we are having we will have more better days within our team.
When making decisions and solving problems in a group or team you need to consider
everyone ideas, allow everyone the opportunity to get involved and voice their opinions
and concerns. You must understand that teamwork revolves around everyone's
participation and making decisions together helps build the team. Tread lightly on
members ego, be genuine in wanting to make decisions as a team, avoid negative
gestures, body language says a lot, speak clearly, compromise, listen to other members
of the team, and treat everyone with respect. When someone offers a good suggestion
praise that person, give encouragement and support to one another. When presented with
a problem or decision in a team setting I would allow myself to listen to the problem
and think of ways I'm able to resolve the problem without causing a bigger problem. I
can ask other members of the team their thoughts and feelings and whether they have
any ideas to offer. I will examine the big picture, allowing myself to identify who
would be affected and how so that I'm able to communicate everything with everyone
and we are all on the same page. When solving a problem within a group you need to
worry about everybody in that group, their beliefs, options, and concerns. You need to
realize it is not only your voice that matters, that everybody in the group has the right
to speak up and voice what they are thinking and the other group members need to be
respectful and listen to them. When working in groups I will use what I learned in this
class by communicating with others, if there is an issue I will make sure I communicate
that right away. I will make sure we have a strong leadership, if not I will make sure
I am a strong leader. Conflict resolution needs to be clear, this falls within
communication if the team is communicating well then when conflicts arise they should
be dealt with professionally. I will stress with team dynamics that we all need to be
able to trust one another and if we cannot do that it will drag down the team as a
whole. There are multiple factors to be considered when it comes to making decisions
and problem solving in a group or team. First the team/group members have to be able
to work together by displaying great communication and understanding among each
other. Also everyone in the team/group has to be able to voice their opinions and ideas
to the rest of the team/group members. Not only is listening important but considering
everyone's input and apply it to the task at hand is also as important in order to have
good self esteem in the team/group's chemistry. Determining who will take the
responsibility of being the leader of the team/group is as essential in order to ensure a
great cohesiveness in a group. Being a great leader comes with understanding that there
will be highs and lows in a team/groups foundation but the way the leader can resolve
and motivate members will determine how effective things can be accomplished. This
class has given me a greater understanding of what a team needs to be successful and
how groups can intertwine together to make work for efficient. I will know how to
become a better leader and guide people in a great path to succeed together. Being
aware of everyone's abilities and qualities that they bring to a team/group is important
to provide an outstanding and effective task. Some of the things that you should
consider when making decisions and solving problems within a group are common
grounds, manage the emotions within the group, appropriate assertiveness, create an
alternative solution, make sure the issue is clear, active listening, achieve a trade off,
and consider what everyone in the group thinks should be done about the issue. I can
apply what I have learned in this class when presented with a problem or decision in a
team setting by listening to what everyone thinks should be done about the issue. I can
also make sure that everyone agrees with the decision being made about what to do
about the issue rather than just doing what one person thinks should be done about the
issue. The first week we learned about working in teams and how to handle working
with others in a team. The second week we learned about group development strategies
and what all could happen while forming a group or team. The third week was about
leadership and conflict management. I learned that out conflicts should always be made
clear to our leaders. Last week we learned about team dynamics and what helped to
make a team. During this class I have learned that throughout my years in school and
work I have not really had any true leadership within the groups or teams that I have
been in. I think the biggest concerns would be not only the difficulty of the situation or
problem, but also the actual group members understanding, interest, knowledge, or
capabilities. There may also be some members who work on there part better alone,
where others work better as a group. This could possibly effect other parts- if you have
someone who is more introverted and the rest of the team are extroverts, the difference
could stress the introvert out and possibly make their work not as great as it normally
would be. Also, letting people know that some of the decisions made are not personal,
rather just an agreed solution to better fit the problem. What one person believes is the
best situation, others may feel it needs a different approach. Because I do have a lot of
"team" based groups in my employer, I think this class has helped me to think outside
of my "norm". Being able to asses the group situation and get to know people and how
they work in a group setting will help me make sure the group can work together
smoothly and effectively. Assessing how people work and what their strengths and
weakness will also let me know what to assign them. five common and