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Whilee workinge ase ane employeee ine ae manufacturinge concern,e Ie usede toe keepe mye lunche ine
thee departmente fridgee soe thate ite woulde remaine fresh.e Onee daye duringe thee lunchtimee Ie sawe
mye lunche ase missing.e Ie assumede thate thee housekeepinge staffe muste havee takene ite ande Ie wase
reallye upsete aboute it.e Latere mye colleaguee tolde mee thate hee hade takene mye lunche ase hee wase
feelinge reallye hungrye sincee hee hade fastede thee previouse day.e Ie coulde havee usede mye criticale
thinkinge ande realizede thate thee housekeepinge staffe requirese priore approvale beforee gaininge
accesse toe thee departmente fridge.Whene Ie gote promotede ine thee Financee departmente ofe mye
company,e Ie hade toe reporte toe ae newe managere thate hade juste joinede thee company.e Ie hade hearde
rumorse thate shee wase reallye stricte ande uncooperative.e Ie wase hesitante toe worke undere here ase
Ie assumede thate shee woulde restricte mye growthe ine thee firm.e Bute aftere workinge withe here one
mye firste projecte Ie realizede thate shee wase highlye professional,e formale ande reserved.e Ie coulde
havee usede mye criticale thinkinge beforee judginge someonee basede one falsee rumors.e Latere on,e
shee becamee onee ofe thee beste managerse undere whome Ie havee growne significantlye ine mye
career.e Ie gete intoe argumentse withe customerse ate worke almoste everye day.e Ie worke ase ane autoe
mechanice soe Ie gete ae lote ofe customerse whoe looke upe whate coulde bee wronge withe theire vehiclee
beforee theye bringe ite toe thee autoe shope Ie worke in.e Whene theye comee ine theye alwayse thinke
thate theye knowe whate ise wronge ande whate needse toe bee fixed.e Ie havee thee hardeste timee tryinge
toe convincee thosee customerse thate thee internete hase note actuallye lookede ate theire care ande cane
note actuallye telle theme whate ise wronge withe theire vehicle.e Bute theye aree thee customere ande ife
theye wante thee wronge partse fixede ore replaced,e ite ise mye jobe toe doe whate thee customere wants.
Anothere argumente Ie havee ae lote ise withe ae coworkere whoe hase beene workinge one carse fore overe
30e years.e Thee argumente thate wee gete intoe ise thate Ie wille bee ine thee middlee ofe doinge somethinge
one ae vehiclee ande thene hee wille comee overe ande telle mee toe doe whate Ie ame alreadye ine thee
middlee ofe doing.e Thene hee wille juste starte doinge ite himselfe likee Ie doe note knowe whate Ie ame
doing.e Hee thinkse thate juste becausee hee hase beene wokinge one carse ae lote longere thene me,e thate
Ie doe note knowe whate Ie ame doing.e Evene thoughe Ie havee moree ASEe (Automotivee Standarde
Equipment)e certificationse thene hee hase evere had.e Ie cane thinke ofe severale instancese wheree Ie
usede fallaciese toe gete someonee toe doe something.e Mye jobe ise toe overseee thee maintenancee ofe
mye buildingse thate havee overe 1.5e millione squaree feete ofe space.e Wee continuallye battlee whate
ise importante ande whate "ise not'e importante ande wee cane holde offe one completing.e Thise ise alle
basede one staffinge ande one "thee squeakye wheel."e Consistentlye Ie ame forcede withe havinge toe
gete mye staffe toe doe things,e thate theye don'te wante toe doe (fore whatevere reason).e Thate ise thee
battlee withe Unions.e Quitee oftene Ie ame taskede withe tellinge theme toe doe thingse thate
"customers"e havee complainede aboute ande howe wee neede toe gete ite donee ASAPe -e alle thee whilee
knowinge thate I'me thee onee whoe wantse ite donee ande noe onee hase reallye complained.e Thise ise ae
constante thate Ie muste doe toe gete mye unione subordinatese toe worke ande accomplishe taskse theye
feele aree oute ofe theree realm.e Usuallye theye complain,e statee theye aree goinge toe filee ae grievance,e
bute ende upe doinge ite ande note filinge ae grievancee -e Ie feele likee I'me thee boye whoe criede wolfe
sometimes.e Bute Ie neede toe gete thingse donee ande sometimese tellinge fallaciese ise ine mye beste
intereste ine gettinge thingse done.e Ie cane onlye thinke ofe onee storye aboute wheree fallacye wase usede
againste me,e bute ite containse twoe differente typese ofe fallacies.
Whene Ie wase workinge ate ae calle centere ae fewe yearse agoe Ie gote diagnosede withe cancer.e Ie wase
ablee toe gete thee timee offe thate Ie needede fore thee treatments,e bute thee recoverye timee wase long,e
aboute 6e months.e Whene Ie camee backe toe worke aftere Ie finishede therapye Ie wasn'te ablee toe comee
ine toe worke ase muche ase Ie wanted.e aftere aboute 2-3e weekse mye coache ate thee timee wase
constantlye chewinge mee oute becausee Ie wasn'te ablee toe comee ine toe worke everye day,e mye coache
knewe whye Ie wasn'te ablee toe comee in.e Hee triede ane inappropriatee appeale toe authority.
Thee seconde parte ise one mye sidee whene hee gavee upe one thee harassment.e Ie thoughte thee
problemse weree overe then,e bute aboute ae weeke latere hee camee toe mee ande pullede mee asidee ande
startede toe explainede whye hee wase puttinge soe muche pressuree one me.e Hee saide thate mye call-
in'se weree affectinge hise bonus.e Ate thate point,e Ie hade assumede thate hee wouldn'te understande
whate Ie wase goinge through,e ande thee nexte daye Ie quite thee jobe ande startede lookinge fore ae newe
jobe toe paye thee bills.e Ie woulde saye I'me note muche ofe ane argumentativee persone soe thinkinge ofe
somee argumentse ise tough.e Howevere mye roommatese ande Ie havee gottene intoe somee prettye
stupide ande simplee disagreements.e Fore example,e theree wase ae hugee debatee overe whethere ae
hote doge ise ae sandwiche ore not.e Theree wase ae slighte majoritye fore thee sidee thate claimede ite wase
note ae sandwich.e Theree wase noe reasoninge ore evidencee broughte upe defendinge thate side,e juste
thate "it'se note ae sandwiche ande thate ise juste howe ite is".e Sincee theree wase ae majoritye one thate
side,e theye convincede ane opposinge debatere toe agreee withe theme juste becausee ofe thee numberse
theye had.e Ie woulde saye thee persone whoe flippede wase biasede ine thee argumente becausee hee juste
didn'te wante toe bee ae parte ofe thee "losing"e side.e Anothere examplee woulde bee ae disagreemente Ie
hade ate worke withe ae coworker.e Thee coworkere ande Ie weree bothe workinge toe resolvee ane issuee
whene Ie camee upe withe ae solution.e Mye coworkere disagreede ande saide thate mye solutione
wouldn'te worke ande whene Ie triede toe explaine whye ite would,e shee triede questioninge mye
experience.e Shee triede assuminge sincee shee hade workede theree longere thate shee knewe whate wase
best.e Shee alsoe transferrede ine frome anothere storee ande dide note knowe whate mye experiencee
trulye was.e Ine thee end,e mye solutione wase righte ande juste becausee shee hade workede ine thee
companye fore twoe monthse longere (yeahe that'se all),e shee didn'te knowe anye bettere thane Ie did.e
Ine bothe situations,e bettere communicatione coulde havee helpede use comee toe ane agreemente
rathere thane havinge splite decisionse one bothe matters.e Throughe mye worke experiencee ase ae
servere Ie havee learnede toe makee assumptionse aboute mye customerse wantse ore needse whilee theye
aree ine thee restaurante becausee moree timese thane note theye wille faile toe telle mee whate theye neede
beforehand.e Ae fewe weekse agoe ae customere orderede ae salade bye sayinge "I'lle takee ae grillede
chickene salade withe greeke dressing".e One oure menue wee havee twoe saladse similare toe whate shee
askede for,e onee beinge ae grillede chickene salade ande thee othere ae greeke salade thate chickene
woulde bee addede one to.e Bye thee waye shee orderede here salade Ie assumede thate shee wantede thee
grillede chickene salad,e howevere Ie turnede oute beinge wrong.e Ie shoulde havee confirmede exactlye
whiche salade shee wase referringe toe ine ordere toe properlye ordere here food.
Ie feele likee therese manye "littlee whitee lies"e you'ree tolde ase ae childe thate oncee youre parentse saye
ite thatse juste howe ite is,e noe questionse asked.e Likee anye kide mye parentse woulde telle mee thingse
likee ite ise illegale toe havee ae care lighte one whilee youe aree drivinge ore ife youe swallowe gume thene
ite wille staye ine youre stomache fore sevene years.e Reallye oncee Ie gote oldere Ie coulde havee donee
mye researche toe seee ife smalle thingse likee thesee weree truee ore not,e bute Ie choosee toe blindlye
believee them.e Ie actuallye stille thoughte fore thee longeste timee thate havinge ae lighte one ine thee care
whilee drivinge wase illegal.e Ie worke fore ae trucke dealershipe ande specificallye ine thee bodye shop.e
Onee ofe thee technicianse ise generallye undere thee impressione thate hise coworkers,e managemente
team,e ande thee Companye oure note lookinge oute fore hise beste interests.e Juste ae fewe monthse ago,e
hee stormede intoe thee officee ande handede mee ae repaire estimatee thate oure estimatore hade writtene
fore him.e Hee didn’te agreee withe thee repaire timee one thee estimatee ande thoughte ite shoulde bee
highere duee toe moree damagee beinge founde one thee vehiclee undere verye closee inspection.e Thee
collisione centere thate wee worke ine ise ae flate ratee shop.e Essentially,e thee moree repaire hourse thate
aree includede one thee writtene estimatee increasese thee paye fore thee technician,e commissionse fore
thee officee staff,e ande drivese revenuee fore thee shop.e Hee accusede thee estimatore ofe bothe beinge
lackadaisicale whene hee hade initiallye inspectede thee trucke ande alsoe dishonest,e insinuatinge thate
hee wase tryinge toe cute thee customere somee slacke one thee bill.e Hee assumede thesee twoe things.e
Ife hee hade simplye askede thee estimatore questionse regardinge thee estimatee hee would’vee
realizede thate thise particulare trucke hade nevere actuallye showne upe one site.e Thee customere askede
fore ane estimatee bye picturese only.e Thee techniciane alsoe founde oute thate thee customere hade
agreede toe paye moree fore whatevere wee founde ande onlye wase lookinge fore ane initiallye ball-parke
figure.e Somee reasoninge could’vee donee thee tricke here.One anothere occasion,e Ie witnessede twoe
ofe neighborse arguinge loudlye one thee neighborhood’se trashe pick-upe day.e Apparently,e theree
hade beene ae historye ofe arguinge betweene theme whiche wase thee catalyste here.e Neighbore onee
hade movede neighbore two’se bine frome streete thee morninge ofe trashe daye ande wase wheelinge ite
upe thee owner’se driveway.e Juste ase hee wase nearlye finished,e neighbore twoe walkede oute ofe thee
fronte doore ande brieflye thankede him,e grabbinge thee can.e Aftere peakinge inside,e hee noticede thee
largee cardboarde boxe thate hade beene ine thee cane wase stille there,e ande thee garbagee trucke hade
alreadye passed.e Hee blamede neighbore onee ofe movinge hise cane offe ofe thee streete juste ase thee
garbagee trucke passede ine ordere toe purposelye returne ae fulle can.e Ite tooke mye securitye camerae
toe showe thate thee trucke dide ine facte attempte toe raisee thee cane ande emptye thee contents;e
however,e givene thee lighte weighte ofe thee boxe insidee thee cane ande thee waye ite wase lodgede in,e
wouldn’te allowe thee boxe toe comee out.e Again,e reasoning,e criticale thinking,e ande somee
questionse could’vee leade toe ae muche moree peacefule exchange.e Onee examplee ine whiche
someonee triede toe usee biase toe persuadee mee ise whene decidinge toe goe toe onlinee schoole manye
peoplee weree note supportive.e Thee peoplee whoe Ie tolde aboute mye decisione wantede mee toe goe
toe ae bige universitye frome mye state,e juste likee them.e Manye oldere peoplee alreadye hade thee biase
thate physicallye goinge toe collegee ise thee onlye waye toe gete ae degree.e Theye doe note understande
thate timese havee changed,e ande manye peoplee aree gettinge onlinee degreese opposede toe goinge toe
bige universities.e Ie thinke thate ife thee biase wase removede ande peoplee whoe weree opposede toe
onlinee schoole investigatede ite ande thee benefits,e theye woulde havee sawe whye ite wase ae goode
choicee fore me.e Anothere examplee ofe ine whiche someonee triede toe usee biase toe persuadee whene
Ie decidede toe gete ae Chevy.e Ae lote ofe peoplee frome mye hometowne worke ate Ford.e Everyonee
arounde mee drivese Forde carse ande encouragese peoplee toe drivee whate theye make.e Ie founde mye
Chevye fore ae reasonablee pricee ande reallye felle ine lovee withe thee car.e Ife biase wase removede
frome thise situation,e Ie thinke thate peoplee woulde havee beene moree opene mindede toe othere
options,e besidese Fords.e Theye woulde havee understoode thate Ie pickede mye care becausee Ie likede
ite ande note becausee ofe whoe madee it.e Whene Ie decidede toe gete married,e severale peoplee withine
mye familye advisee note toe doe ite becausee wee weree tooe younge toe makee thee righte decisionse ande
thate wee weree goinge toe regrete ite becausee wee weree tooe young.e Ate thee timee mye wifee wase 18,e
ande Ie wase 20e yearse old,e thise wase ane argumente madee basede one assumptionse onlye becausee
ofe oure age.e Thanke Gode 20e yearse later,e wee aree blessede happye parentse ofe 4e kidse ife thee
argumente woulde havee beene madee basede one factse ande note onlye feelingse ore emotionse theye
woulde ofe usee criticale thinking.e Anothere examplee ise whene Ie boughte mye care oute ofe thee
auctione friendse tolde mee note toe doe ite becausee Ie wase goinge toe havee ae lote ofe mechanicale
problems.e However,e Ie dide somee researche beforee doinge it,e ande ite helpede becausee Ie wase ablee
toe gete ae care fore overe sevene yearse withe noe significante issuese argumente wase madee usinge biase
mye friendse havee boughte theire carse one dealershipse ife anye havee hade anye previouse experiencee
withe auctione carse ite argumente woulde havee beene moree impactful.e
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