At my workplace, communication is one of the biggest
issues we have going on and the issue is present
at nearly all levels of the company. The first
problematic experience that comes to mind is one that
happened recently just a couple of weeks ago. A
new team lead position was opening up in my
department on first shift (I work second shift) and
my boss notified my team that there would be a
new lead position available for us to apply for, but
he did not specify that it was for first shift only.
As a result, multiple people on my team submitted
their applications assuming that the position was for
second shift, and they were not notified that it was
a first shift position until the interview process had
already begun. Needless to say, most of the people
on my team were frustrated with my boss for not
being clear .I believe that psychological noise contributed
to this communication breakdown because my boss assumed
that everyone would automatically know that it was a
first shift position .If I could repeat that experience,
I would make the communication experience a more
positive one by making sure that everyone was aware
that the position was for first shift only prior to
accepting applications. I think that having a thorough
understanding of the communication process is integral to
effective communication and credibility. All it takes is
just one mishap or bad experience to leave a sour
impression on someone, so having an understanding of
how the process is supposed to work efficiently will
help reduce the likelihood of a breakdown of communication.
A very problematic communication experience from my
professional life that I have experienced was When the
Store Managers decided to have a meeting when I
was absent, and they had discussed some changes they
wanted to make to certain departments in the store.
Unfortunately, I wasn't informed on the changes they
wanted made for my department specifically So when
the time came for a Regional Manager walk-through the
changes weren't made to the newer OSHA Codes. The
noise of filters discussed in this section that likely
led to this challenging communication experience was Semantic
noise. The manager that informed of the changes they
wanted made felt that while these changes weren't exactly
what the OSHA guidelines stated that these changes
would be the best changes for the store and would
still not break the OSHA guidelines. If I could repeat
the experience while using the model in figure 2.1
I'd address the fact that while the Assistant Manager
had an idea that he/she felt would suffice The
Guidelines set by OSHA are what we must follow,
And that not following these guidelines can result in
hefty fines on top of other punishments that not only
will make our store look bad but our company as
a whole look bad. The other thing I'd have done
was just request a copy of the OSHA guideline
changes so I could read up on them myself for
when I returned back to work. During the past 20
years, this person was engaged several times. An issue
he found common during these relationships was
miscommunication or failed communication. Had he known
what we learned in this class, he would probably be
married with children by now. From failed relationships
to failed businesses, one thing he realized is that no
matter what, he would always get back up and try
again. For example, let’s look at his most recent
relationship and why he believes it failed. The noise
or filters discussed in this week’s readings about outside
influences that affect our communication were many in
that relationship. Some of the noises they experienced in
the failed relationship were physiological, psychological, and
semantic noises. Physiological noise due to his health
issues related to a lower back injury causing him to
shut down and not be receptive to her communications.
Semantic noise was also a factor when he and his
ex-fiancé would communicate or disagree on a topic due
to cultural differences in their backgrounds. He was
raised differently in his household to speak in a
cultured way, whereas she would say anything that came
to her mind, without filter. When this would happen,
he would shut down since he found it offensive.
Learning about emotional hijacking would have helped him
understand what was happening with her since her
emotions would get the best of her, not allowing
rational thinking. For this reason, they were unable to
continue their relationship, even though they tried many
times to adjust and understand each other. There was
also psychological noise with her due to past relationship
experiences which caused her to have trust issues (Cardon,
2021).If he could repeat this relationship using what we
learned in Figure 2.1, he would probably apply much
more empathy to her. He would likely try and
understand what she was going through at the time.
All he experienced during what she was going through
with her personal and professional issues, he knows they
were both experiencing physical, physiological, and psychological
noises that caused issues in communication. Self-awareness
and self-management would have played a critical role
in dealing with these communication issues and they
would probably have understood each other better. He
knows he needs to improve his self-awareness and self-
management techniques. If this means meditating or working
out to relieve stress, he needs to do that daily.
He also needs to write down and investigate what
triggers were causing issues with them communicating with
each other successfully, and how to handle it effectively.
With a better grasp of these techniques, he could be
better suited to handle a relationship in the future
and be a good listener with effective communication
skills for his partner (Cardon, 2021).Finally, if he had
truly understood the communication process and applied what
we learned in this class, then he could establish
credibility in his communication. People will trust him
when they are aware of his competency and that he
has a solid personal history of success and achievement.
Showing he sincerely cares and using terms such as
“we” and “us” instead of an “I” or “me” in the
relationship will also help with building trust in the
relationship .A failed communication can be problematic and
could ultimately result in disciplinary actions depending on
the information that was sent. Years ago, a friend of
mine worked for a government agency which dealt with
pertinent medical information. Because of HIPPA guidelines,
it is imperative individual’s medical information is kept
confidential and handled with tremendous caution and strict
protocols.
She received a request and responded to the email
by attaching the patient’s medical documents which was
requested. She replied but did not realize she had
replied all with the individual’s medical information. She
had only intended to send it to the patient. After
sending the email she realized she had made a terrible
mistake by including everyone.For this experience, she would
probably say psychological noise would be the best fit
for this example. The attitudes and emotions of the
recipients who received the email that included information
they knew should not have come to them, must have
been quite uncomfortable. Based on Figure 2.1, it was
vital that she should’ve encoded the email, so that
the expectation of privacy was upheld and kept separate
from the other participants within the email. Effective
communication is extremely important and the people you
work with should have confidence you are trustworthy
and will perform an excellent job, by encoding and
decoding an email successfully. A failed communication
experience that I seem to stumble across quite often
is not being able to get my point across no
matter how much Information I have to back up my
explanation. Time and time again I find myself explaining
and explaining and still no one hearing or maybe
even trying to understand my point of view. That
doesn’t mean it is me it could mean that it is
the people I am having conversation with because that’s
when it happens the most while talking to the same
couple of people. I believe that is the other persons
not being receptable or open minded honestly. It’s like
they only want to believe they’re point and don’t
like to see everybody else point of view. To shift
to a more positive response I normally just stop
talking although that is not the best solution but
when you’re constantly talking to people who don’t want
to see it no other way but their way it is
hard. Understanding the communication process can play a
big part because it helps you have a better
understanding on how to communicate between one another.
When talking to my pre-teens I find it difficult to
communicate, they are always wearing some kind of
headset or zoned out in an electronic. These devices
hold their attention, and they often mumble when
responding to my question or don't hear my question
at all. This communication barrier is called a physiological
noise, this is when the there is a disruption due
to physiological factor. Due to constant miscommunication, I
now have a designated area (backyard) where I know
that I have their full attention to discuss important
topics. In the past, I used to get really upset and
often go in circles trying to get them to understand
how important it is that they do not tune me
out. Not only was this a waist a time but it
was draining, After setting a routine for us to have
an area where we would not be disrupted and reduce
miscommunications, we find that having this time resulted
in getting us closer and spending more quality time
together. I think the main type of problem I have
experienced over the years working at many different
jobs would be psychological interference. Time and Time
again I would be told to do something whether it
be a task or just simply a command to obey and
almost 90 percent of the time it was attached to
a person with an attitude OR in my case tension/stress.
I like to think of myself as a very chipper person
9/10 but these jobs I was working were grave yard
shift and that shift alone tends to put a damper
on the day. For me, I loved this job so it
made no difference. I worked with kids who crossed
the border seeking asylum. The kids were great, shy
at first but once they understood we were only there
to help it made a world of a difference. Tension
is always high when it is a child's first night.
This is when you have to be very vigilant. Study
the child's actions, how he walks, how he talks, how
many times he may go to the bathroom. Identifying
a flight risk is never easy but these boys that
came to the shelter always managed to try and run
as soon as they got there. This is very stressful;
especially when some of the kids come unexpected and
staffing is low. During initial intake the child is
given new clothes to wear along with getting a lice
treatment, a full shower, foot soak, and a hot meal
before bed. Most of the children know and understand
English but are not able to speak it fluently. I
on the other hand, know some Spanish but do not
speak it or practice it. Once the intake manager
found out I was a non-Spanish speaking person to
assist in the intake process, she made belittled me
in front of the new intake and continued only
speaking Spanish with my other colleague and to the
new intake. If I could go back to change things,
I would definitely let the manager know I was
working on my Spanish speaking skills and that just
being involved with the kids was good enough reason
for my involvement of the help that was required of
me. I feel my co workers would have accepted and
respected me more if they had known of my struggles
but advancement with the Spanish speaking. At the time
I felt foolish, so I didn't speak up on behalf of
myself. Kids can sense things like that. The child I
was caring for seemed apologetic to me with his
eyes while the staff I continued to work with just
simply acted as if I was not even there. By
understanding the communication process it helps to identify
potential mishaps. Being able to read a person and
how to communicate effectively brings credibility to a
person. They can diffuse situations before they occur and
interact/communicate smoothly. Utilizing different strategies and
techniques to communicate with people will enhance one's
ability to be a strong communicator, leading to a
strong leader. Effective communication is a must no
matter what area of expertise your career goal is
geared towards. I had a problematic communication
experience on my previous job. There were some
organization changes, the budget supervisor was moved to
Accounts Payable team. Meaning she would be my new
supervisor, she asked me to copy her on my emails
to keep her on the loop. After the first email
sent, in which she was included just to “keep her
on the loop”. There was a big conflict because she
was following up with other directors from different
departments. From a routine email it escalate to a
big problem. I think this was caused because the
background she had, teams working in different way.
The message I got from her was to copy her to
keep her informed. I guess when I copy her she
got the message that I was copying her because I
was not getting the information requested and needed her
to take action. I think Semantic noise let to the
challenging on this communication experience. If that
experience is repeated, I would ask what she mean
by keeping her on the loop and before sending any
email including her would clarify her no action is
needed on her end.
· The way I communicate
professionally or personally will affect my credibility. Having
a good understanding of the communication process and
try to follow it will help to create a good
reputation in my life in general. I used to work
at a CBO (Community Based Organization) that dealt
primarily with Homelessness and individuals with chemically
addictions. My level of responsibility was always to
service the client for whatever need we as an
organization could provide. We were a team of 8
with two supervisors on site and 6 case managers
all assigned a working listing of clients that our
supervisors thought best match our skill and experience.
As an employee I always offered help with all clients
and if I could step in for anyone in absence. I
always asked younger unseasoned employees if they needed
help with building rapport with clients. I was someone
who was know in the community as going above
and beyond the level of service. This behavior was
awarded with complaints from co workers stating i was
doing things for their clients without giving them a
chance to gain the experience.
At first hearing this information I was taken back
with anger and confusion realizing that my co workers
were talking down on me as if i was doing a
them a disservice. I went to my supervisor on what
i have been hearing. he informed me that he has
been hearing things around the workplace but chose to
make it better by not encouraging people to talk
behind someone’s back, but instead encouraged the team
to communicate more to each other.
If I could go back to this experience I would do
better to give my team information about my dealings
and work being done. Realizing that if everyone is
informed everyone is happy. Therefore everyone can pick
up where they left off without being blindsided by
work being done they weren’t aware of.
Understanding that this was the first challenge to my
credibility in positive and negative aspects of my work
performance I was able to learn from my mistakes
and taken on a better role of keeping the communication
strong within the team. In my current role I am
a supervisor so I am came in as a new employee
to their branch and the staff had to get to know
me and understand my way of managing things. The
communication was not the best at the branch when
I came in and the staff was not too intrigued
with a new staff member let alone someone on the
management side. The dynamic has changed drastically and
I can honestly say its because of the communication
within our meetings that we've have to hear everyone
out on the topics or things that needed to be
hashed out.
As of now, our communication has improved when we
all sat down and talked about what needs to happen
in the branch and how things will only get better
and easier with communication.
The things that led to the challenging communication
was that everyone wanted to be in a position of
authority which made things harder on management because
each person felt the need to voice things their way,
which nothing is wrong with that but its a way
to communicate.
Understanding the communication process is important in
establishing credibility because if you have ever heard
the saying " your word is everything" this is a
very powerful saying because most people have only
their word to go by so communication is vital is
every aspect of everyday life. I will say the hardest
communication experience was working in retail and dealing
with other managers. Being a manager and much younger
than your higher ups or even people that are your
subordinates was very challenging. I asked a cashier if
she could take out the trash, and she stated she
didn’t take the trash out at home so why we
should do it on a job. I had a shift of 8
people that was supposed to be 15, due to it
being summer, and a lot of the younger cashiers
were calling out to hang out or do anything else.
I was mopping and cleaning the breakroom and taking
out more trash. I figured if I the manager doing
my part and the bulk of the work to make it
easier for everyone else, why couldn’t I ask for two
trash bags to be pulled and changed. I felt as if
I gave her the option to chose what she would
and wouldn’t do, it would cause my other staff to
feel like they could decide to tell me what they
wouldn’t do if asked. I told my cashier if she
didn’t want to work, she could clock out and go
home. Everyone knows when you work on a job
that you will not always have tasks that you enjoy.
I felt as if responsibility is for the whole team,
especially if your manager is giving you the smaller
tasks due to a shortage. If I could repeat the
experience, instead of asking that cashier in front of
the whole crew, I would have pulled her to the
side and asked her, so that if she did say no,
I could have asked someone else, without having to
discipline her in front of everyone. I regret it
sometimes, but I do feel as if I were right in
handling the situation. I do believe that having better
communication skills without allowing emotions effect how
you handle the situation would suit everyone. Sometimes
sticking to facts, and not how you only feel can
make it better to communicate, also being able to be
relatable and seeing a viewpoint from others can help
to make communication better. As an Aircraft maintenance
technician having good communication skills is a very
important tool to have while performing your day to
day task, for example I remember a situation where
where an aircraft came in with a fault to the left
hand engine where I perform the maintenance necessary
to rectify the issue and all that was needed to
be done was a full power engine run which I
was not qualified cleared to perform at that time so
I informed the lead mechanic of all that was done
and signed the sections off the sections up to the
engine runs which was all that was left, what ended
up happening was the aircraft was scheduled for a
flight in the morning but couldn’t go due to the
operational test of the engine not being performed, what
I could have done differently that would have surly
helped in this situation was I should have left a
written turnover along with the verbal turnover which I
left with the lead and that would have ensured that
the engine operational test was completed.Having an
understanding of the communication process will allow you
to be more efficient at communicating as well as
give you the ability to make changes to the process
as necessary to allow you your point across. I just
recently started a new job that is fully remote and
will be even after the pandemic is over. This comes
with some challenges, mainly, having to adjust to never
being in the same room as my manager and the
rest of my team. While we do video meetings daily,
there are still some aspects of communication that are
not portrayed this way. Non-verbal communication is harder
to pick up on when you are on a video call,
and this can contribute to not being able to
communicate as well. I know that personally, I am
someone that gestures when I speak, but not so much
when I am just sitting in front of a camera.In
the first week of my new position, I had not yet
been able to actually speak to my new manager,
either over the phone or in a video meeting, and
we were emailing back and forth. I had made a
comment in an email, that was supposed to be light-
hearted and funny, but it was not perceived this way
by her. While I have always been someone that is
careful about sarcasm, jokes, and any other comments in
writing with people that I do not know, I momentarily
forgot I was communicating with someone that had not
yet been able to get to know my personality and
the way I communicate .If I could repeat the
experience, in a perfect world, I would have asked
to either speak over the phone or do a video
call initially so we could get to know how each
other speaks, but if that would not have been possible,
I would just make sure to choose my words more
carefully. Having a strong understanding of the communication
process can lead to being a stronger communicator. Being
able to utilize different techniques and alter your personal
communication style to better fit with someone you are
conversing with can allow you to be seen as someone
with credibility. This can also allow you to foster
stronger relationships with colleagues, supervisors, and subordinates.
I use to be a manager at a plasma center. I
was responsible for the whole flow of the center.
After about 4 years I was promoted to be the
center Training Coordinator. My job consisted of keeping
records for auditing purposes and to ensure that everyone
in the center stayed up to date with their training
requirements. One day an internal auditor walked into
the building. I was nervous but my Center Quality
Manager and our Center Manager assured me that
everything would go great. The first day was a
breeze. The next day, I walked into my office and
I was greeted by a mess that I later found out
was left by my Center Quality Manager and Center
Manager. I immediately became angry and sent out a
group text to everyone on our team. In the message
I referred to my office as being left trifling. Everyone
on the team was to upset with me because I
used the word "trifling." After that, the conflict was
never solved because we refused to listen to one
another. I wish that I would have handled the situation
better but I felt like they were trying to set me
up because they knew that the auditor was coming
back that morning. I wish I would have just cleaned
the mess up and discussed it with them face to
face. I work at a food establishment and we constantly
are having either failed or problematic communication. We
are a restaurant as well as a fresh market so
things can get hectic sometimes. In order to hear
orders as well as other employees we are required
to wear a headset so we can hear while the order
is being placed. More often than not, something comes
over the screen and it turns out not to be what
the customer wanted. The problem is either the customer
did not clarify themselves, the person taking orders made
the mistake, or the person making the order made
the mistake. It is usually just that the person heard
the customer wrong, however, in some cases it will
make certain employees lose their mind and freak out.
We always have a full staff so there is quite a
bit of back ground noise that also affects what we
hear. We have one person in particular who will yell
at everyone if an order happens to be changed last
minute due nit being able to hear clearly. Instead of
addressing the issue calmly and just redoing the order,
they get super mad and yell and cuss and threaten
to walk out because people are "incompetent". When in
all reality it was a simple mistake. We can prevent
these things by double checking before we make the
order, etc, but we do not always have the proper
amount of time to get certain things done. As a
manager at an assisted living, you deal with a lot.
As far as family members, residents, staff, providers, etc.
I have this particular who is not from this country,
and their demeanor comes off as being a little harsh
and or mean. Some may be like this, others not
so much. My problem with her is that she is
questioning my decisions as a manager, and or spilling
bad blood on my name. This gives the impression
that I do not care for my staff, which is not
the case at all. I feel like it is because I am
younger than her, either way, she has no respect for
me, and undermines everything I say and or do. Has
the staff members, believing that I am just this
horrible person. It does not matter what I say or
do, it is always something. I am the reason for
everything that has gone wrong at work. The owner
and I have had meetings with her, discussing her
behavior and how she acts. She did not even want
to listen to the owner, the person who signs her
checks. Communication is something that we do daily
without thinking about it. We have different interactions
with different people almost immediately after we wake
up. Communication skills are something I have been
actively working on over the last few years. For a
long time, I communicated very poorly with anyone I
came into contact with. I was such an angry and
mean individual to everyone, even when they would not
say anything that required me to be defensive. For
a long time, I said it was a defense mechanism
in order to keep myself guarded. I have learned that's
just poor communication/people skills. In August of last
year, I moved up in my company into management.
Communication is a key thing in management. The most
problematic thing we have here currently is the constant
negative attitude and unnecessary hateful remarks about guests
and other staff members from upper management. I am
the manager of the front desk agents and it's my
responsibility to handle guest complaints and questions as
well as any issues with the front desk staff. The
general manager I have is first of all wonderful at
her job, and she's a wonderful friend. She has always
gone above and beyond to assist me in many ways.
Over the last several months her attitude has increasingly
declined and it's taken a huge toll on my mental
health. Over the last year, the entire country has
been different. With things trying to open back up
and business being steady our business...like all other
businesses' in the world is having to endure being
extremely short-staffed. This puts extra strain on managers
everywhere, but the poor attitudes are only making things
worse. I have recently sat down and spoke to the
general manager and tried to find common ground and
try to make this better for all of us involved.
Currently, it's not working. The only peaceful days we
other employees have here are days when she does
not come to work. Which makes the days easier and
I leave without headaches. With communication as a part
of our daily lives, it is not difficult to think
about a problematic experience. Here recently, I took a
small social media break. One of my peers noticed
that I had not posted in a while and decided to
reach out. Shockingly, my peer did not check on
me, rather assumed that I unfriended her because she
could not locate my profile. She seemed upset. Initially,
I was clueless concerning her word choice.
I believe psychological noise led to a challenging
communication experience. I noticed she was messaging in
a manner that was outside of her norm. I figured
something was wrong. She later explained she had a
rough day and was feeling alone in life. If I
could repeat the experience, I would adjust the decoding
portion of the communication. I did not give the
politest response, instead, I took an offense. By
understanding the communication process, credibility can be
established with the understanding of the noise and filters
that play a role in how messages are interpreted.
When we are aware of the things that make
communication difficult, we can implement traits that make
it clear and effective.
I have a coworker who takes everything to heart.
She has the mentality that everyone is out to get
her. She works under me but is sometimes noncompliant
when i ask her to complete a task. We have had
a few disagreements so to keep confusion down, my
supervisor feels that any communication between us should
be via text and wants me to add her to the
text, I sent a group text message to my coworkers
and my immediate supervisor about a resident going to
his training center with a dirty shirt on and having
body odor. Even though I knew who worked that
morning I did not send a private message to that
person but followed protocol and added my supervisor
in the message. I did not point fingers at the
person who worked but stated that the instructor told
me that I needed to remember to make sure resident
bathe and wore clean clothes before coming to the
center. Needless to say my coworker became upset and
told me that i should have sent her a text message
because she was the person that took him that
morning. She said that i was trying to throw her
under the bus. I tried to tell her that i never
named anyone and pointed out that the instructor said
that I needed to remember to make sure he was
clean, She was not receiving what i was saying at
all!
The noise filter in my opinion that made the
communication challenging was psychological noise because i
feel like my coworker took what i said personally.
If i could have that exchange over, I would probably
let my supervisor handle it. I think that only when
we put our feelings aside will there ever be any
type of positive communication. A failed communication that
comes to mind is a recent even in my workplace.
I was involved in a conference call with my coworkers
and manager. My manager was on leading the call
from her cell phone. Since she was on her cell
phone instead of the office phone it made it very
difficult to understand the message she was trying to
convey because the signal was very poor. This was
a physical noise that made for the communication to
be difficult between the team and we had to postpone
the meeting for another day due to the difficulties
of trying to understand her and to avoid misunderstandings.
Understanding the communication process is important in
establishing credibility when communicating. When you are
establishing credibility, you are trying to build trust and
make it known that you care for the team. It is
very important that you always want to have open
communication and be opened to hear feedback. ww You
want to avoid misunderstandings which can lead to not
having trust and it can affect your credibility. A
failed problematic communication experience would be
communicating my feelings with my husband and with
coworkers/bosses. I am really bad about holding my
feelings in and then just being upset instead of
communicating so the issue can be addressed and resolved.
I will take something the wrong way and overthink
and become upset rather than just voicing that so
that the miscommunication could be fixed. The reason
most of this happens is because of the miscommunication.
Over the phone or over text is a huge issue
because you can’t understand truly how the person means
something. Also, if it is a professional situation, email
will create hostility sometimes based on how you type
something out which could lead to bigger problems all
because of the communication style. I am working hard
on explaining my feelings without getting upset and also
thinking before I react and make sure I re-read my
texts or emails so I can ensure that my message
will come across correctly. The communication process
establishes credibility by ensuring that you are building
good character and showing truth behind what you say
and your actions. It takes awhile to build and can
be quickly destroyed so you have to be extremely
careful when communicating whether it is in your personal
or professional life. For me a failed Problematic
communication experience would be when I go to help
different companies get there computers set up for
successful business and try to teach them how they
can move forward and get more knowledge of the
accounting side of things. Most people have a hard
time with numbers and math and for me that is
a stronger point of mine.
Psychological noise I would say led to most of the
communication problems, because they already have in their
head that it will be a hard time before I even
get there to explain things to them. Plus Semantic
noise would also probably be a problem to the fact
that when I say something truly isn't hard they
already have it in their heads that it is going to
be hard because of the new software or the numbers
involved and that isn't their strong points.
If I could change anything in figure 2.1 I would
change the way that the message is understood. Make
sure that the room is quiet and make sure that
the point that I am trying to get across is as
clear as possible so that the questions are very
minimal.
Understanding the communication process can help by making
sure the way you think you are presenting the
information is exactly how you are presenting the
information. The clearer you can be with the topic
that you are presenting makes it a little easier as
a whole so that everyone understands it on basically
the same level. The cultural dimensions for South Korea
are high in collectivism in society, high in collectivism
in organizations, high in hierarchy, high in performance
orientation, medium in future orientation, medium in
assertiveness, and low in humane orientation. Cultural
intelligence is a measure of ability to work with and
adapt to members of other cultures. The characteristics
of South Korea’s cultural intelligence is they have respect
for authority and having a good relationship is important.
Korea is a very conventional and conservative country
when it comes to business. When people are in
power; they are not questioned just followed. They are
big on trust, honour, and being respectful. Cultural
intelligence can impact success communicating with colleagues
and professionals in other countries because if you are
not familiar with their culture it can come across as
untrustworthy. It is important to research the dos and
don’ts of a country before considering doing business.
The reading tells us the best way to understand a
country; is to live there first. If you do not know
how to communicate and understand their beliefs, then
business will crumble.
I prefer talking either face to face or over the
phone because when texting its very easy to read
something in a negative way when its not intended
to be that way. Then you have to have the whole
"I didn't mean it that way" conversation! Just call
me or tell if possible tell me what you have to
say when you see me.When feelings start getting in
the way with work clear thinking almost never happens.
I've always used the theory of leaving home at home
and don't bring it into work. Modern technology has
put a big damper on getting messages across correctly
due to the fact that so many people think that
if they get a message all upper case it means
that someone is mad, or in my generation it means
I forgot to shut off it off and I don't want
to start my message over again. Communication can
either help or hurt you depending on when and how
you come across.Strong words and strong character being
stated here. Meeting issues head on and taking accountability
for our actions is the right step in any direction.
Studying the processes of communication with benefit us
all for the better thank you for sharing your experience.
Communications can be ruined in so many ways. We
are all quick to assume what our peers are doing
instead of listening to them and letting it all sink
in. Psychological noise can cause lots of hurts feelings
and make a good day good bad just because you
assume or you don't understand what is going on
with a person or their lives. MAking sure your
meanings and your points are as clear as you can
get them is a huge part of everyday life. I have
had a few situations on my work place where i
have been left out of the loop and then being
called out for not completing work when i didn't
even know i had an project to complete! I am
a new manager in my company and i feel that
sometimes i get overlook because i am the new and
quiet manager. So i have to constantly keep communication
with my superiors that they need to include me on
projects so i know that i have to do and properly
manage my team. All i can do in the mean time
is try to keep an open communication with my
managers and hope that keeping me in the loop does
not continue to be an issue.
