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Ina ordera toa assista thea librariansa ina automatinga thea fronta deska activities,a Ia woulda definitelya usea
Interviews,a Usera observationa anda surveysa toa besta understanda thea functionalitya ofa thea librarya
asa wella asa thea desiresa anda thea enda goala ofa thea automation.a
Ia woulda usea thea usera observationa techniquea anda surveysa mosta likely.a Ia woulda firsta conducta
surveysa witha thea librarians.a Ia woulda wanta toa knowa whata theya usea asa theira currenta processesa
fora thea fronta desk,a anda Ia woulda alsoa aska thema whata theya woulda likea toa bea automateda ina thea
process.a Ia thinka thisa isa verya importanta becausea oftena peoplea wanta toa automatea aa processa buta
doa nota necessarilya knowa ifa thata isa evena possiblea ora ifa theya maya havea toa changea ora altera thea
processa toa automatea it.a
Next,a Ia woulda conducta usera observation.a Ia woulda wanta toa seea howa theya executea thea
processesa theya tolda mea abouta ina thea surveys.a Ita isa commona whena peoplea describea howa thingsa
functiona ora howa theya doa things,a thata theya maya nota explaina ita correctlya ora leavea outa keya
detailsa ina thea processa thata theya didn'ta feela werea vitala ina ordera fora usa toa automatea things.a Thea
threea differenta methodsa Ia woulda usea toa gathera informationa area Interviews,a
questionnaires/surveys,a anda usera observation.a Ia thinka thea besta waya toa geta informationa isa aa
conversation.a Ia likea thea opennessa ofa thisa approacha asa Ia feela youa cana geta thea mosta informationa
thisa way.a Ita isa alsoa importanta toa observea howa theya usea thea systema nowa anda seeinga whata
worksa anda whata doesa not.a Thea lasta isa aa questionnairea ora survey.a Mya goa toa woulda bea ana
interview,a therea area situationsa wherea aa yesa ora noa isa best.Thea twoa differenta methodsa Ia woulda
usea toa recorda thea informationa Ia gathereda woulda bea Talka toa thea Righta Stakeholdersa anda usersa
anda bea transparenta witha requirements.a Asa abovea witha informationa gathering.a Youa needa toa
talka toa thea righta people.a First,a youa needa toa talka toa thea stakeholders.a Whata isa theira
understandinga ofa whata isa needed?a Thena youa needa toa talka toa thea peoplea whoa willa usea it.a Whata
area theya expecting?a Whata doa theya want?a Thena youa needa toa needa toa talka toa everyonea anda
makea surea youra understandinga ofa whata theya wanta isa correct.a Ia deala witha thisa dailya ata mya job.a
Ia createa Tableaua reports.a Ia alwaysa aska ifa thea enda usersa havea aa sketcha ofa whata theya want.a Ia
finda thisa helpsa Aa LOTa ina thea designa phasea anda ita helpsa geta usa ina thea samea page.a Ia tenda toa
keepa ita alla ina ana excela spreadsheet.a Ia alsoa usea aa Rocketbooka fora sketchesa anda notes.a Thea firsta
thinga Ia woulda doa isa watcha thea librariansa ina theira dailya activitiesa toa seea theira workflowa anda
thea workflowa ofa thea library.a Youa cana learna aa gooda bita abouta thea functiona ofa thea librarya ora
othera systema bya observinga thea activity.a Thea nexta thinga Ia woulda likea toa doa isa conducta
interviewsa witha thea librariansa toa geta theira inputa abouta howa theya doa theira job.a Ia willa alsoa geta
theira expectationsa ofa whata thea newa automationa willa bea anda howa ita willa helpa thema doa theira
job.a Thea lasta thinga Ia woulda likea toa doa isa conducta aa surveya ofa thea customersa ofa thea librarya toa
geta theira expectationsa ofa thea newa systema anda anya suggestionsa ora feedbacka ofa thea newa
system.a a
Ia woulda usea audioa visuala recordinga ofa thea observeda workflowa anda thea interviewsa soa Ia coulda
goa backa anda reviewa thema later.a Ia woulda recorda thea surveya ina aa computera soa theya cana bea
searcheda anda filtereda toa geta aa gooda overviewa ofa thea dataa neededa toa completea thea task.a a
Methodsa toa Gathera Requirements:
1. Interviews
2. Questionariesa ora Surveys
3. Usera Observation
4. Documenta Analysis
5. Interfacea Analysis
6. Workshops
7. Brainstorming
8. Role-play
9. Usea Casesa anda Scenarios
10. Focusa Groups
11. Prototyping
Methodsa toa Documenta Requirements:
1. Designa Tools
2. Prioritizea Requirements
3. Confirm,a Confirm,a Confirm
4. Talka toa thea Righta Stakeholdersa anda Users
5. Transparenta Requirementsa Documentation
Gatheringa stakeholdera requirementsa anda communicatinga witha thema throughouta thea designa
anda developmenta ofa thea projecta helpsa toa ensurea thata whata youa providea toa thema willa meeta
theira needs.a Designersa anda developersa whoa ignorea theira stakeholdersa anda don'ta includea thema
ina thea processa significantlya increasea thea risksa ofa thea designa anda developmenta effortsa failing.Ia
likea toa focusa ona confirmation.a Ia can'ta underscorea howa importanta appropriatea confirmationa
witha alla ofa thea stakeholdersa is.a Propera communicationa anda confirmationa helpa toa ensurea thata
therea area noa misunderstandingsa witha thea requirementsa definitions.a Ita alsoa helpsa toa ensurea
thata alla ofa thea stakeholdersa anda alla ofa thea projecta teama membersa havea aa shareda visiona ofa thea
requirementsa anda howa theya willa bea implementeda ina thea softwarea application.a Softwarea
engineering,a projecta management,a projecta control,a anda implementationa willa runa mucha morea
smoothly,a efficiently,a anda effectivelya witha appropriatea confirmationa anda communication.
Interviewinga anda usera observationa area greata waysa toa gathera reequipmentsa fora aa newa project.a
Ia dida nota evena thinka abouta documenta analysisa buta ita willa havea gooda informationa abouta thea
currenta systema anda howa ita isa spouseda toa operate.a Aa excela sheeta woulda bea aa gooda waya toa geta
thea observationa anda reequipmenta recorded.a Ia woulda thinka automationa ofa thea circulationa deska
ata aa librarya woulda bea likea selfa checka outa ata thea worksa largesta retailer.a Onea ofa thea manya
projecta teamsa thata Ia managea isa workinga ona aa softwarea applicationa developmenta projecta anda
isa currentlya finalizinga requirementsa definitions.a Wea justa hada aa requirementsa reviewa meetinga
thisa morninga anda beforea thea meeting,a Ia tooka aa fewa minutesa toa examinea existinga documentsa
fora onea ofa thea functionala areasa ona thea project.a Ia wasa ablea toa identifya somea keya scopinga anda
requirementsa detailsa thata reallya benefiteda thea teama asa Ia shareda thesea findingsa witha thema ina
thea designa reviewa meeting.a Ita isa anothera examplea toa mea ofa whya thea activitiesa wea area
studyinga ina thisa coursea area soa importanta anda keya toa successfula softwarea engineering.
Interviewinga keya usersa anda stakeholdersa shoulda alwaysa bea includeda ina thea softwarea
engineeringa requirementsa gatheringa process.a Ia ama glada thata youa area focusinga ona thisa activity.a
Doinga soa willa helpa youa toa bettera understanda keya usera anda stakeholdera needsa anda willa helpa
youa toa bettera identifya theira requirementsa anda usea thesea requirementsa toa createa aa softwarea
applicationa designa thata willa meeta theira needs.Ia thinka documenta analysisa woulda bea aa gooda
waya fora gatheringa informationa anda requirements.a Baseda ona thea informationa wea havea ita
seemsa thata thisa librarya hasa beena ina placea fora aa whilea anda hasa aa systema thata theya area currentlya
using.a Documenta analysisa focusesa ona examininga thea existinga systema toa understanda howa ita
operates.a Ita alsoa examinesa thea requirementsa thata existeda whena thea originala systema wasa
createda toa geta aa bettera understandinga ofa whya thea originala systema wasa designeda thea waya ita
was.a Conductinga ana interviewa woulda bea aa greata starta toa gatheringa information,a especiallya
whena implementinga thea fivea Wsa anda onea H.a Therea area noa righta ora wronga answersa buta froma
theira perspectivea anda respectfullya listeninga asa theya sharea theira views.a Ita isa gooda toa havea aa
reflectiona ona topicsa ofa greata importancea fora researcha purposes!a Beinga creativea anda havinga
thea innovationa fora ana outside-of-the-boxa perspectivea isa aa gooda understandinga anda usagea
whena ita comesa toa brainstorminga ana idea.a Focusinga ona quantitya anda tryinga toa holda backa ona
criticisma isa essentiala becausea ita createsa ana environmenta fora thoughta productiona withouta
worriesa ofa beinga tolda thata thea informationa isa irrelevant.a Ia agreea thata communicationa isa
numbera onea whena ita comesa toa managinga aa project.a Performinga riska managementa anda aa plana
fora anya conflictsa thata mighta occur.a interviewinga othersa area aa greata ofa knowinga whata theya doa
ata theira joba anda howa youa cana benefita froma them.a Ia cana agreea witha youa thata bya interviewinga
someone,a ita woulda allowa youa toa focusa ona whata theya doa ata theira job,a soa thata youa knowa whata
toa doa dependinga ona thea taska thata isa givena toa you.a Thea interviewa enablesa thea employera toa
determinea ifa ana applicant'sa skills,a experiencea anda personalitya meeta thea job'sa requirements.a Ita
alsoa helpsa thea employera assessa whethera ana applicanta woulda likelya fita ina witha thea corporatea
culture.a Parta ofa brainstorminga isa experimentinga witha whata isa mosta effectivea fora youra teama
anda witha thea emergencea ofa remotea brainstorming,a therea area manya newa exercisesa thata teamsa
cana conducta toa finda newa ideationa methodsa saysa .Embracinga newa brainstorminga methods,a
includinga asynchronousa collaboration,a isa somethinga thata isa vitala whena movinga forwarda anda
helpsa everyonea approacha innovationa witha ana opena mind.
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