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If I was beta testing a system, I would validate the system based on security,
usability, functionality, and performance. Security is one of the biggest concerns
when testing a system. Proper security is required to ensure business and personal
data is safeguarded, and unauthorized access to systems and data is prevented.
Usability should also be tested - the system should be easy for the users to use
without much technical knowledge. Functionality of the system is also important -
is the system functioning as intended and meeting the needs of the business.
Another test of the system is to ensure that it can perform under different traffic
conditions that it may face. If I were involved in beta testing an information
system like an online banking system, a payroll system, or an airline reservation
system, I would consider the following criteria to judge whether the system is
ready for general distribution:
1. Functionality: Test all the core features and functions of the system to
ensure they work as intended. Verify that users can perform essential tasks
without encountering critical errors or issues.
2. Usability: Evaluate the user interface and overall user experience. Ensure
that the system is intuitive, easy to navigate, and provides clear instructions
for users. Testers should check if common tasks can be performed
efficiently and without confusion.
3. Security: Verify that the system has proper security measures in place to
protect user data and prevent unauthorized access. Test authentication
mechanisms, data encryption, and vulnerabilities such as cross-site scripting
or SQL injection.
4. Performance: Assess the system's performance under various loads and
conditions. Test its response time, scalability, and resource usage to ensure
it can handle expected user traffic without significant slowdowns or
5. Compatibility: Ensure the system works across different platforms, devices,
and browsers. Test it on various operating systems and browsers to identify
any compatibility issues that may arise.
If the system continued to fail, I would collaborate with the development team
by open and transparent communication with the development team, sharing your
findings, concerns, and suggestions. Collaborate to understand the root cause of
the issue and discuss possible solutions. The following factors can be used to
determine whether an online banking system is ready for general distribution
during beta testing:
Usability: The navigation and controls on the system should be simple and
intuitive to use.
Security: To safeguard sensitive financial data and stop unwanted access, the
system should have strong security mechanisms in place.
Performance: There should be few if any delays or faults, and the system should
be quick and responsive.
The system should function fluidly across many platforms and be compatible with
a variety of devices and browsers.
Reliability: There should be no need for maintenance or downtime, and the system
should be stable and reliable.
The beta testing that I am currently participating in is the latest version of iOS.
The criteria that I judge Apple from when it comes to their new update, is
speed, customization options, and intuitiveness when using software. I like short
loading times. Sometimes it can be difficult to fairly judge the loading speed,
because depending on the task that you’re performing, the nature of the load
time could just be long and not the software itself be laggy. Sometimes it’s time
consuming to get through all the security features, depending on the task, and it
may not be a slow software. I also look for different ways that I can customize
the outer appearance. That way I can see if there’s a method of using the
software that may be more beneficial than another and lastly, I will, for the
ability to use the software with simple button labels that tell you what link or
new page it takes you to, convenience sign-in options that are secure, and well
designed buttons to tap. Since High school, I have heard the term IT or
Information System in the educational aspect. Now that I'm pursuing my bachelor's
degree in information technology, I can grasp the concept and understand that
those departments are related to system admin or Helpdesk to troubleshoot any
issue. Nowadays, all computers use software to keep running programs at the top
level and do specific tasks. However, System testing is critical because it gives
you the software's overall functionality. So, online banking is a process of
understanding banking transactions via the Internet; our world is full of information
and systems that will help us create, control, and store. An information system
is a set of computer-based data collection tools. In our world, businesses rely on
information systems to manage. For example, most of the big companies make
use of information systems to reach their potential customers with targeted
messages over the web and process financial accounts, most of the banks have
advanced encryption systems and robust cybersecurity to keep customers' personal
information secured, so it was testing all the programs play a huge role as
engineers either implementing or changing the methodology to prevent defects and
increased the functionality. In an online banking system the primary purpose is
to transfer money with security and banking online refers to using your
smartphone, tablet, or computer to log in to your account. There will be many
test conditions needed to be tested and approved. Systems development can
generally be thought of as having two major components: Systems analysis and
Systems design.
The testing team receives requirements. The testing team starts planning and
designing. Initial Test documents are ready and reviewed. The testing team starts
the second run of testing and similar activities are executed as Run 1. In this
process during the second testing run, a few more defects are caught. The Defects
get fixed by developers and returned back to the test team for a retest. The
testing team re-tests the defects and performs regression.This can continue forever.
Run 3, Run 4 onwards until all defects in the software are found and the
software becomes bug-free. System design is the process of planning a new
business system or one to replace or complement an existing system. But before
this planning. In a scenario where I'm a business owner or in a management
position taking part in a beta test for a payroll system, the first attribute I would
examine is how simple it is to navigate the system. Whether a business is
replacing an old system or deciding what payroll system to start with aside from
cost the ease of use will be crucial. A payroll system that can be easily
introduced and quickly adapted to will lessen the workload for users.The next
essential attribute of the payroll system will be how well it complies with
business standards and regulations. There is little room for mistakes when
conducting payroll, so it will be important that the system provides all the
functions necessary for payroll without errors. To test this, I would enter
information and see how accurate the program's outputs are. If the payroll system
continued to not meet expectations during the beta test, I would first consult the
help desk to determine if I was at fault for the failure or the system. If it is
determined the system was the reason for the failure, and the business does not
want to explore other systems available right away, the next step would be to
express concerns and provide recommendations to the software developers. The
beta testing of an airline reservation system would be a fun project. There are
x-amount of flights per day arriving at x-airports throughout the globe. Testing
comes in to see if we can manage to not over book or under book the flights
and get people to where they intended...at the times we've promised. We're looking
for accuracy with the flight information and the client information. We're looking
for the integrated payment systems to work correctly, the live-information to be
correct, we need the seats to "hold" in the system so they are not purchased
again (over booking), we need the system to tally up the people and luggage
and stop when the planes are full. We need the whole bean to be fairly easy
to navigate and comprehend for the client, and to be aesthetically pleasing; believe
it or not, that is important. If the program is not passing muster, these errors
will need to be reported to the developers and recreated to find the root cause
so it can be fixed, and the program implemented. If I was involved in beta
testing and evaluating whether a new system is ready for general distribution, I
would evaluate based on several criteria. Functionality is one of the criteria that
I would test, I would want to make sure that the program is fulfilling the
purpose for which it was designed. Performance would be another criteria that I
would inspect. I can recall a time when a company I work for had to design
a new system on the fly because there was a fire at our data center and the
previous server that hosted this system was destroyed. The result of this rushed
system, was a system that works about 50% of the time, and even when it
works, the program was very latent. This was while I was working as a tier 1
agent, triaging network issues for enterprise customers, and time is of the essence
when trying to determine I am able to work to resolve the issue directly, or if
the issue needed to go to the next level. Another criteria that I would want to
test is usability of the system. Users want systems that area easily learned and
understood. Complicated systems and poorly designed user interfaces, will only
serve to cause a poor overall experience, which can then cause a myriad of
other problems. If the testing continued to reveal a failure of a specific criteria,
a root cause analysis would be needed to determine how to correct it. If I was
in a beta testing a software that deals with users information such as their bank,
booking, and payroll I would make sure to pay attention to security, navigation,
UI, and the CRUD functionality
I want to make sure that when a user sign up or sign in that they have two
way authentication and that their password is encrypted. Also want to make sure
that they can reset their log-in info without any issues. Next will be the
navigation part where i would test out each tabs, buttons, links, and forms are
working correctly. After that I would grade the software navigation based on how
easy it was for me to use the software and that its not to complex to find
tabs or pages. Next would be how the UI is easy to read and has clear
instructions on what the user should do. One of the main part of the software
is CRUD functionality. I want to check if i can sign up or sign in. Also i
want to able to read my information and be able to update and delete information
of the user choice. This step is very important cause having the crud function
is like 70% of the software.If a software fails these criteria then the software
needs to trace back to design phase and implement the feedbacks from the beta
test to make improvements. We want a software that is functional and easy to
understand for the users. We would need to confirm that the app can be used
and has an acceptable user experience. That can be done via some sort of beta
testing before launch and then having some sort of DevOps contious improvement
pipeline in place to ensure it stays up to par. Security would be another very
important component, as the system should have robust security measures in place
to protect sensitive personal and financial information . User privacy should be a
top priority! The system should also have good error handling in place. It should
provide clear error messages to help minimize the impact to users. Along with
this it should dl also have and maintain good audit logs. This is for transaction
history and in the case of the banking app regulatory compliance is a must. The
system should also have robust backup and DR plans in place in case of a
failure. It should regularly back up data to ensure redundancy and quick recovery
in the case of system failures, natural disaster or any other type of disaster. If
a system continued to fail in one particular are an investigation would need to
be launched to try to find the root cause of the issue. The criteria I would
judge whether a system is ready for general distribution would be its efficiency
and effectiveness. I would check if the system is ready by running through all
of the functions it offers and see if you run into any issues with it. You can
also check whether you can register on the system and login properly. Another
criteria I would take a look into would be the payment testing and see whether
the payment method is working properly or not. Suppose a certain criteria keeps
on failing, the only thing possible that you can do as a beta tester is keep on
giving your proper feedback about the issue. You have to make sure that the
error you report is as detailed as possible so that it can correctly be identified.
Most of the time, if the error description is not specific then it is hard for the
developers to find the exact cause and fix the issue. You have to describe how
you get the issue and if you think something is causing the issue. Assuming
that the beta testing that is being asked for this discussion is what is done in
the last phase of testing or the second part of acceptance testing. I would say
that judgment would be made after it is confirmed that the system is complete,
that it meets the needs that prompted the system to be developed, and that it
is acceptable to the users. You would always want the system to be easy for
the users to navigate and probably would be a good idea to take the feedback
from the Beta testers and try to correct the issues that are brought up. You
would try to identify the root cause of the failure first. Then, you would decide
what will need to be done to correct the failure, this may include just updating
the software, or having to replace the hardware. After determining where the
failure stems from you would implement the corrective actions and then retest
the system to be sure that the failure is resolved. If I were involved in beta
testing an information system, such as an online banking system or airline
reservation system, there are a few criteria that I would use to judge whether
the system was ready for general distribution. Firstly, I would check if the user
interface is simple and straightforward, with clear instructions and easy navigation
options. The user interface should be intuitive, and users should not have any
trouble finding what they need quickly.Secondly, I would examine the system's
functionality. The system should be tested for its reliability, speed, and accuracy
in performing tasks. It should also handle errors gracefully and provide appropriate
feedback. Thirdly, I would assess the system's security. The system should have
robust security features that protect users' personal data from unauthorized access.
Lastly, I would test the system's compatibility with different devices and operating
systems. The system should work across various platforms without glitches. If the
system failed any of these criteria in beta testing, I would collaborate with the
development team to identify and isolate problems. If the issues persist, I would
suggest postponing the system launch until all problems are resolved. It's preferable
to delay the release of an imperfect system than to risk customer satisfaction. In
the case of an online banking system, I would use the following criteria to
determine if it was ready for general distribution during beta testing:
Usability: The controls and navigation of the system should be intuitive to
the user and simple to navigate, everything should make sense and follow
a logical order.
Security: A top priority would be safeguarding financial data and preventing
unauthorized access, so strong security measures should be in place.
Performance: There should be few to no delays or errors and the system
should be fast and responsive. The system should function fluidly across
multiple platforms and be compatible with a variety of device and browser
If the online banking system fails a specific criterion the development team would
be alerted and attempt to fix the issue. If the problem is serious, like security
flaws or data loss, then it would be prudent to recommend that the system’s
distribution to the public be delayed until the problem is resolved, and it may
even be advisable to stop the beta testing to prevent detrimental damage from
affecting the customers. I am currently a dispatcher for a heating and air
conditioning company. Here we use a system that holds the data of all our
customer. It contains their equipment information, their club information, their
addresses, and the technicians that need to run the appointments. If I were to
beta test this application, I would choose a technical beta test. This is proprietary
information so I would not leave the test open to anyone besides people within
the organization. In this application we have to be able to move around
appointments and swap them with others. It would make sense to dig deep and
look for hard to find technical bugs as a technical beta test will do. It is
important that all applications meet their specified criteria. Depending on which
criteria is missing I would go different routes. If it was a bug in the system.
Such as the system is not reading the a.m./p.m. difference or the appointments
weren't versatile enough to be swapped with others I would definitely send this
back to programming. I would explain the issue the program was having and
why I needed to send it back. There are various types of testing; this process
allows developers to evaluate the quality, architectural flaws, security vulnerabilities,
and much more. Whether it is a new launch or recall, testing is essential in
ensuring the system's performance, reliability, and security. A product can have
multiple issues; compromise, delay, or even non-function can be related to many
or any concerns. To help identify the problem, running a diagnostic test is vital
to determine why, what, or how the issues disrupt the software performance;
confidentiality, integrity, and availability are the frameworks for delivering the
software to the intended users.
Online banking applications are critical software that involves millions of financial
transactions. Online banking applications require vigours testing, whether a new
software launch or a recall, and both require testing. For example, a new launch
will go thru various testing, such as black box testing, to assess the external
functionality of the software without any internal probing of the codebase or data
structure. In contrast, the white box is an internal testing check on the
performance, reliability, usability, source code, verified input and output flow, and
security. Furthermore, testing like the alpha test hiring a professional company to
examine and perform quality assurance testing and the beta test using input from
the end user. Database testing tests data integrity, loading, storage processes, and
rules testing. Security testing for vulnerabilities and flaws, adding automated
security tools, and multifactor validation prevent a breach of the application.
Usability that allows the end user to interact with the application or, in other
words, user-friendly.
Root cause analysis is vital in what, how, when, and why the system failed to
deliver its function or performance in a recall situation. A pentester can review
logs, run system diagnostics, troubleshoot, and perform other types of testing that
can help identify the issue, such as software security testing that scans or learn
about weakness and vulnerabilities in the software. Software Security testing should
be a fundamental part of the SDLC and various testing. For example, a personal
experience with a local bank that uses voice authentication to authenticate the
user's identity had a flaw that would record background noise leading to
authentication process failure and account lockdown. The client would physically
go to the branch to reset the validity and get clearance to activate the account,
which impacted the bank business, withdrew customer confidence, and grew
frustrated. A voice recognition software issue After multiple complaints, ultimately,
the bank stakeholder were able to fix the problems. Still, in those few days or
weeks, the bank had to use other means of authentication, such as sending a
code on your phone, which was on the client file when opening an account. I
have used multiple payroll systems from those delivery services use to those that
most companies use like ADP, the main purpose of those are to pay you with
some security. I have also used and still use many online banking systems. I
expect there are many test conditions that need to be tested and approved but
the main criteria, for both, would be making sure you get your money like
you're supposed to. So if I was a beta tester I would test the security of
transactions, I would make as many different sized transactions as I could. After
that I would try to find the loopholes to see if any personal data is sent that
can be easily visible for hacker. I would try to test different scenarios, like
trying to send money to accounts that doesn't exist or trying to send a balance
that isn't available in my account. If the system continued to fail a specified
criterion I would take pictures of the problem and send them to the developer.
I would keep testing for those every update, double checking for any new
problems as well and repeat the process until the system passes. Errors exist
long before the testing phase, however. If we have requirements errors, we want
to catch these as early as possible. We might have incomplete requirements,
incorrect requirements, unrealistic requirements, or even untraceable requirements. If
any of these slip through to implementation, we can have some issues on our
hands that cause delays. For example, if we have an incomplete requirement, we
lack the necessary details, and/or we have to make assumptions. Well most of
the in town small banks in my area kind of use a primitive way of running
their sites. Dont get me wrong, they are secure, they just dont have that kind
of feel like someone would want to use it on a daily basis kind of feel, so in
reality, since they all have one thing in common and that is a secure platform,
since it is a major and valuable piece of everyones everyday life, I would think
it is time to work on some of the asthetics, make it more easy on the eyes to
use, and do some of the dummy calculations that most people would rather not
have to do while looking at their bank accounts.