lOMoARcPSD|61746433
Operations Management Today
OM 3080 - Operations Management
University of Cincinnati
lOMoARcPSD|61746433
In a business environment where two firms offering the same services
or products, you may find that one company is more efficient than the
other is. The success of any business entity is dependent on many
factors, which are out of the scope of this piece of writing. Operations
management is one of the factors influencing the success of
businesses.
Operations management is a process in which input resources such as
labor and other materials used in an organization subsystems are
combined to produce a value-added product or services in a controlled
manner as that organization’s policies stipulate. It is, therefore, that
department or part of an organization that deals with the
transformation of various inputs into the desired outputs concerning
the set quality levels by an organization.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
lOMoARcPSD|61746433
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
lOMoARcPSD|61746433
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
lOMoARcPSD|61746433
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
lOMoARcPSD|61746433
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
lOMoARcPSD|61746433
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
lOMoARcPSD|61746433
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
lOMoARcPSD|61746433
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
lOMoARcPSD|61746433
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
lOMoARcPSD|61746433
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
lOMoARcPSD|61746433
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
lOMoARcPSD|61746433
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
lOMoARcPSD|61746433
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
lOMoARcPSD|61746433
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
lOMoARcPSD|61746433
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
Previously, operations management was only used in manufacturing
production. This included the production of tangible goods only.
However, the scope of the system has expanded with time to include
service systems. This is because operations effect every functional
lOMoARcPSD|61746433
department in an organization stretching from procurement of input
resources to marketing of the final product (Bayraktar et al., 2007).
Operations management is an applied discipline, which responds to
the complexity of issues as they arise in the industry. It is for this
reasons that theoretical analysis tends to lag behind when the
innovations had been made by the practitioners, especially when the
practitioners do not document and share their applied techniques.
Some of the reasons that have influenced the development of
operations management include:
The Shift of focus from cost to quality
Operations Management first came to be from 1890 through 1990
following the works of great scholars of management like W. Taylor,
L. Gantt, and co. The focus during this error was to improve labor
productivity. During this period of ‘Scientific Management,' motion
studies, production control, layout, queuing theory and time were
some of the techniques used to improve the productivity of labor.
After the Second World War to 1960s, the focus was on the
development of algorithms to solve production optimization problems
in the various areas of production.
Technology
The introduction of computers and their use to perform repetitive tasks
in an organization led to solutions to challenges such as production
control. Since then to date, databases and information systems have
become an inevitable tool in solving problems of handling big data. It
is this period of the computer that operations management has been
recognized and accepted as a functional field in an organization.
Heavy use of computers as a business tool has shifted attention to the
lOMoARcPSD|61746433
development of advanced integrated systems to and changed the
attention of the ancient implementation of mass production to benefit
from economies of scale to modern production aimed at reducing the
cost of production by cutting unnecessary labor.
Task environment: stakeholders
In the past, shareholders were the only recognized stakeholders of an
organization. The primary focus was how the shareholders would
maximize their profits (that is the goal of any business enterprise to
date). In most cases, the cost of products and services were used to
satisfy customers whose choice of goods were limited. However, after
1970, the client was considered as a stakeholder with the shift from
cost to quality. The cost of a product or service was attached to the
quality of that product/service. Customers become the focus of
operations management and a very important stakeholder this shifted
the notion to “sell what customers want” from “sell what I
manufacture.”
How operations Management role is applied in achieving an
organization’s strategy.
Operations management is mostly concentrated in the management of
the sources, which are directly taking a share in the production process
or achieving the goals of an organization. Some processes to produce
the desire results/output usually combine these sources. These
resources include but not limited to people, materials, technologies
and information.
The transformation process includes drafts of planning and control,
operations systems, and activities improvement that is essential for
providing products to the customers. Operations management is used
lOMoARcPSD|61746433
in the design of activities to set up a procedure on which action
precedes what activity, supervise to ensure the activities flow as
designed and take any corrective mechanism to improve the system if
the final product does not meet the set quality or goals as previously
designed (Petra & Marcela,2011)
Any organization, therefore, has to make its organization goal after a
thorough scrutiny and understanding of its operational management
systems to set goals and objectives, which can be realized.
In Summary, Operations management is an essential system in any
organization. An organization can gain a greater competitive
advantage over other business that produces similar products and
services by knowledge and understanding of its subsystems, which
will help it, achieve its goals. There is a need for continuous efforts to
monitor the research base of operations management against evolving
modern realities and complications. This will help in coming up with
more effective and sufficient ways in coming up with more cost-
effective and sufficient methods in the utilization of the scarce
resources during the production process.
References
Bayraktar, Erkan & Jothishankar, M.C. & Tatoglu, Ekrem & Wu,
Teresa. (2007). Evolution of operations management: Past, present
and future. Management Research News. 30. 843-871.
10.1108/01409170710832278.
http://doi.org/10.3389/fnbeh.2016.0010
Petra, H.; Marcela D. (2011) Operations Management as Practice of
Organizations' Strategic Management in Relation to the Environment.
lOMoARcPSD|61746433
2 011 I nternational Conference on Financial Management and
Economics IPEDR, Singapore
