CIS555_COURSE_GUIDE

CIS555

Preview: CIS555 : Requirements Engineering

Course Guide

Prerequisites

Course Description

Instructional Materials

Course Learning Outcomes

CIS512

This course addresses the processes for eliciting and developing systematic user requirements

and modeling techniques to develop computing systems. Topics include structural models,

functional models and integrated systems models based on explicit requirements techniques.

Required Resources

Andre Bondi. 2015. Foundations of Software and System Performance Engineering. CIS555

Blackboard Course. https://strayerbookstore.com

Examine performance analysis techniques and metrics.

Develop and document performance requirements and evaluate

requirement methodologies.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Weekly Course Schedule

Week 1 - To Do List

Learn: Read Chapter 1, "Why Performance Engineering? Why Performance Engineers?" and

Chapter 2, "Basic Performance Analysis."

Discuss: Introduce yourself and complete the discussion, Properties of Performance Metrics.

Week 2 - To Do List

Learn: Read Chapter 3, "Basic Performance Analysis."

Prepare: Read the instructions to prepare for your assignment due in Week 3.

Discuss: Complete the discussion, Queuing Networks.

Week 3 - To Do List

Learn: Read Chapter 4, "Workload Identification and Characterization."

Discuss: Complete the discussion, Reference Workload.

Determine effective system measurement and performance testing

techniques and engineering methods.

Evaluate performance engineering issues, processes, and concerns.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Week 3 - To Do List

Assignment: Complete the assignment, Performance Analysis Techniques and Metrics.

Week 4 - To Do List

Learn: Read Chapter 5, "From Workloads to Business Aspects of Performance Requirements,"

and Chapter 6, "Qualitative and Quantitative Types of Performance Requirements."

Prepare: Read the instructions to prepare for your assignment due in Week 5.

Discuss: Complete the discussion, Performance Requirements.

Week 5 - To Do List

Learn: Read Chapter 7, "Eliciting, Writing, and Managing Performance Requirements."

Discuss: Complete the discussion, Formulating a Performance Requirement.

Assignment: Complete the assignment, Performance Requirements.

Week 6 - To Do List

Learn: Read Chapter 8, "System Measurement Techniques and Instrumentation," and Chapter 9,

"Performance Testing."

Discuss: Complete the discussion, Performance Measurement.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Week 7 - To Do ListWeek 7 - To Do List

Learn: Read Chapter 10, "System Understanding, Model Choice, and Validation," and Chapter

11, "Scalability and Performance."

Prepare: Read the instructions to prepare for your assignment due in Week 8.

Discuss: Complete the discussion, Scalability.

Week 8 - To Do List

Learn: Read Chapter 12, "Performance Engineering Pitfalls."

Discuss: Complete the discussion, Identifying Performance Issues.

Assignment: Complete the assignment, Performance Testing.

Week 9 - To Do List

Learn: Read Chapter 13, "Agile Processes and Performance Engineering."

Prepare: Read the instructions to prepare for your assignment due in Week 10.

Discuss: Complete the discussion, Performance Verification.

Week 10 - To Do List

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Week 10 - To Do List

Learn: Read Chapter 14, "Working with Stakeholders to Learn, Influence, and Tell the

Performance Engineering Story."

Discuss: Complete the discussion, Stakeholders.

Assignment: Submit the assignment, Performance Engineering Evaluation.

Week 11 - To Do List

Learn: Read Chapter 15, "Where to Learn More."

Discuss: Complete the discussion, Training Course.

Grading Scale

Participation Total

Points

% of Grade

Discussion Participation 220 22%

Assignment Total

Points

% of Grade

Week 3 Assignment - Performance Analysis Techniques and

Metrics

195 19.5%

Week 5 Assignment - Performance Requirements 195 19.5%

Week 8 Assignment - Performance Testing 195 19.5%

Week 10 Assignment - Performance Engineering Evaluation 195 19.5%

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Participation Total

Points

% of Grade

Totals 1000 100%

Final Course Grade

Points Percentage Grade

900 - 1000 90% - 100% A

800 - 899 80% - 89% B

700 - 799 70% - 79% C

0 - 699 69% and below F

Unique Course Features

Grading Scale Notation

Please consult the University Catalog and your academic advisor to determine the final grade

needed in this class to satisfy your specific degree conferral requirements.

Assignments

Week 3 Assignment - Performance Analysis Techniques and Metrics

Summary

Click the linked activity title to access this assignment.

Text

Overview

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

You've just been promoted to be the performance engineering manager of the end user support

organization for your company. Your company has employees working from home with laptop

computers and some still in the office using laptop and desktop computers. End user requests

come in around the clock, at various rates, and via calls, online requests, or walk-ins.

Requirements

Write a 3–5 page paper in which you:

Describe a method you would use for each of the following:

To identify limits on system capacity and define service and interarrival time variability.

To create scheduling rules.

To perform what-if analysis.

Discuss the types of metrics you would implement to optimize the performance of your

organization from both a user experience and a resource utilization perspective.

Explain how you would differentiate the objectives of your performance metrics between

phone call, online, and walk-in requests.

Describe whether service requests are queued up for your organization to form an open or

closed queueing system, and fully justify why they follow this format.

Your assignment must follow these requirements:

This course requires the use of Strayer Writing Standards. For assistance and information,

please refer to the Strayer Writing Standards link in the left-hand menu of your course.

Any sources used must be cited and referenced properly.

The specific course learning outcome associated with this assignment is:

Examine performance analysis techniques and metrics.

Scoring Guide

Describe a method you would use for each of

the following: to identify limits on system

capacity and define service and interarrival time

variability; to create scheduling rules; and to

perform what-if analysis. 25 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit or did

not describe methods

you would use to

identify limits on

system capacity and

define service and

interarrival time

variability; to create

scheduling rules; and

to perform what-if

analysis.

Needs Improvement

(70-79%)

Described methods

for one of the

following tasks:

identify limits on

system capacity and

define service and

interarrival time

variability; create

scheduling rules; and

performing what-if

analysis. OR Only

listed methods and

did not provide a

complete description

of each.

Competent (80-89%)

Described a method

you would use for two

of the following tasks:

identify limits on

system capacity and

define service and

interarrival time

variability; create

scheduling rules; and

perform what-if

analysis.

Exemplary (90-100%)

Described a method

you would use for

each of the following

tasks: identify limits

on system capacity

and define service

and interarrival time

variability; create

scheduling rules; and

perform what-if

analysis.

Discuss the types of metrics you would

implement to optimize the performance of your

organization from both a user experience and a

resource utilization perspective. 20 %

Unacceptable (Below

70%)

Did not submit or did

not discuss the types

of metrics you would

implement to

optimize the

performance of your

organization from

both a user

experience and a

resource utilization

perspective.

Needs Improvement

(70-79%)

Only provided

metrics for a user

experience or a

resource utilization

perspective.

Competent (80-89%)

Listed the types of

metrics you would

implement to

optimize the

performance of your

organization from

both a user

experience and a

resource utilization

perspective.

Exemplary (90-100%)

Discussed the type of

metrics you would

implement to

optimize the

performance of your

organization from

both a user

experience and a

resource utilization

perspective.

Explain how you would differentiate the

objectives of your performance metrics between

phone call, online, and walk-in requests. 20 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit or did

not explain how you

would differentiate

the objectives of your

performance metrics

between phone call,

online, and walk-in

requests.

Needs Improvement

(70-79%)

Listed the different

metrics but provided

no explanation for

differentiation.

Competent (80-89%)

Explained how you

would differentiate

the objectives of your

performance metrics

between fewer than

three of the types of

requests.

Exemplary (90-100%)

Explained how you

would differentiate

the objectives of your

performance metrics

between phone call,

online, and walk-in

requests.

Describe whether service requests are queued

up for your organization to form an open or

closed queueing system, and fully justify why

they follow this format. 25 %

Unacceptable (Below

70%)

Did not submit or did

not describe whether

service requests are

queued up for your

organization to form

an open or closed

queueing system and

did not fully justify

why they follow this

format.

Needs Improvement

(70-79%)

Identified whether

service requests are

queued up for your

organization to form

an open or closed

queuing system.

Provided no

justification.

Competent (80-89%)

Described whether

service requests are

queued up for your

organization to form

an open or closed

queuing system, but

did not provide full

justification for

following the format.

Exemplary (90-100%)

Described whether

service requests are

queued up for your

organization to form

an open or closed

queueing system and

fully justified why they

follow this format.

Writing, mechanics, grammar, and formatting.

10 %

Unacceptable (Below

70%)

Did not submit or

more than six errors

present.

Needs Improvement

(70-79%)

5–6 errors present.

Competent (80-89%)

3–4 errors present.

Exemplary (90-100%)

0–2 errors present.

Week 5 Assignment - Performance Requirements

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Summary

Click the linked activity title to access this assignment.

Text

Overview

You are the performance engineering manager for the end user support team of your

organization. Your company has 100 employees divided into five upper level managers, five

middle managers, 50 engineers, 25 software developers, three administrative assistants, three

sales and marketing personnel, two accountants, two human resource personnel, and your five-

person (including you) end user support team. Your team has to ensure that everyone has a

laptop, as well as the associated applications with the appropriate capabilities for their job. In

addition, a third (25) of the engineers and software developers also have a desktop computer

loaded with their associated high-performance tools. Your team also has to ensure that the

software is patched timely and efficiently, logging and monitoring is performed on all systems, and

proper disposal of equipment is performed at the end of life. Most importantly, your team has to

process ad hoc service requests, such as password resets, system updates, and application

interoperability issues, all of which are handled as quickly as possible to keep the organization

running smoothly and efficiently.

Requirements

Create a Performance Requirement Document in which you:

Explain how you would formulate the performance requirements for your team using specific

examples.

Write five performance requirements using the following three steps:

Identify the constraining factors.

Identify the demand variables.

Identify criteria for a satisfactory performance.

Identify at least three metrics (such as response time) describing the work performed by

your team, and provide a rationale for your selection of each one.

Take two of the performance requirements you identified in the step above and format them

using the suggested fields of a performance requirement below:

Requirement number.

Title.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Statement of requirement.

Supporting commentary.

List of precedents, sources, and standards.

Derivation of quantities.

List of dependent requirements.

List of assumptions and precedent performance requirements.

Sources of measurement data.

Name of a subject matter expert on this requirement.

Indicator if the requirement is independently modifiable or, if not, why not.

Indicator that the requirement is traceable.

Indicator that the requirement is unambiguous or, if not, why not.

Indicator that the requirement is correct or, if not, why not.

Indicator that the requirement is complete or, if not, why not.

Indicator that the requirement has passed or failed review, and why.

Your assignment must follow these requirements:

This course requires the use of Strayer Writing Standards. For assistance and information,

please refer to the Strayer Writing Standards link in the left-hand menu of your course.

Any sources used must be cited and referenced properly.

The specific course learning outcome associated with this assignment is:

Develop and document performance requirements and evaluate requirement

methodologies.

Scoring Guide

Explain how you would formulate the

performance requirements for your team using

specific examples. 20 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit, or did

not explain how you

would formulate the

performance

requirements for your

team using specific

examples.

Needs Improvement

(70-79%)

Reviewed how to

write performance

requirements, but did

not explain how you

would formulate them

for your team.

Competent (80-89%)

Explained how you

would formulate the

performance

requirements for your

team, but provided no

specific examples.

Exemplary (90-100%)

Explained how you

would formulate the

performance

requirements for your

team using specific

examples.

Write five performance requirements using the

following three steps: identify the constraining

factors, demand variables, and criteria for

satisfactory performance. 35 %

Unacceptable (Below

70%)

Did not submit, or did

not write

performance

requirements using

the following steps:

identify the

constraining factors,

demand variables,

and criteria for

satisfactory

performance.

Needs Improvement

(70-79%)

Wrote 1–3

performance

requirements, or

used only one of the

required steps for any

requirement: identify

constraining factors,

demand variables,

and criteria for

satisfactory

performance.

Competent (80-89%)

Wrote four

performance

requirements, or

used only two of the

required steps for any

requirement: identify

constraining factors,

demand variables,

and criteria for

satisfactory

performance.

Exemplary (90-100%)

Wrote five

performance

requirements, for

which you have

identified the

constraining factors,

demand variables,

and criteria for

satisfactory

performance for

each.

Identify at least three metrics (such as response

time) describing the work performed by your

team, and provide a rationale for your selection

of each one. 15 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit, or did

not identify and

provide a rationale for

at least one metric

describing the work

performed by your

team.

Needs Improvement

(70-79%)

Only identified one

metric, or did not fully

discuss a rationale

for any of the two

provided.

Competent (80-89%)

Only identified two

metrics, or did not

fully discuss a

rationale for any of

the three provided.

Exemplary (90-100%)

Identified at least

three metrics

describing the work

performed by your

team and discussed

a rationale for each.

Write two of your requirements using the

suggested fields of a performance requirement.

20 %

Unacceptable (Below

70%)

Did not submit, or did

not write two of your

requirements using

the suggested fields

of a performance

requirement.

Needs Improvement

(70-79%)

Wrote requirements,

but did not use the

suggested fields of a

performance

requirement.

Competent (80-89%)

Wrote one of your

requirements using

the suggested fields

of a performance

requirement.

Exemplary (90-100%)

Wrote two of your

requirements using

the suggested fields

of a performance

requirement.

Writing, mechanics, grammar, and formatting.

10 %

Unacceptable (Below

70%)

Did not submit or

have more than six

errors present.

Needs Improvement

(70-79%)

5–6 errors present.

Competent (80-89%)

3–4 errors present.

Exemplary (90-100%)

0–2 errors present.

Week 8 Assignment - Performance Testing

Summary

Click the linked activity title to access this assignment.

Text

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Overview

Performance measurements displayed by the Windows Task Manager show that both processors

in a dual-core system are 50% busy even when the system is empty and idle before load has

been applied. Clicking on the Processes

tab shows that there is a polling process whose

processor utilization is 100%. The polling process is intended to check if an arriving message

queue is nonempty, and then forward any waiting messages to an application process for

handling. An examination of the design document reveals that the polling process should

repeatedly check the queue to see if a message has arrived, and then forward it for processing

elsewhere. The specification contains no statement about how often polling must occur or about

how the polling process should behave as long as the queue is empty. Neither does the

corresponding functional requirement.

Requirements

Write a 4–6 page paper in which you:

Explain why the displayed CPU utilization of a single process is 100% while the utilizations

of both processors are only 50%. What feature of the operating system might make this

possible?

Explain a design change to the polling process that will fix the CPU utilization problem and

why it does not impose a theoretical constraint on the maximum polling rate.

Propose a concise and focused performance test plan that you will use to check that the

remedy works as desired once it has been implemented. Use specific examples.

Explain the undesirable impact on the function, capacity, and performance of the system if

the problem is not urgently fixed, and fully discuss a root cause for each.

Your assignment must follow these requirements:

This course requires the use of Strayer Writing Standards. For assistance and information,

please refer to the Strayer Writing Standards link in the left-hand menu of your course.

Any sources used must be cited and referenced properly.

The specific course learning outcome associated with this assignment is:

Determine effective system measurement and performance testing techniques and

engineering methods.

Scoring Guide

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Explain why the displayed CPU utilization of a

single process is 100% while the utilizations of

both processors are only 50%, and discuss what

feature of the operating system might make this

possible. 25 %

Unacceptable (Below

70%)

Did not submit, or did

not explain why the

displayed CPU

utilization of a single

process is 100%

while the utilizations

of both processors

are only 50%, and did

not discuss what

feature of the

operating system

might make this

possible.

Needs Improvement

(70-79%)

Identified why the

displayed CPU

utilization of a single

process is 100%, but

did not discuss why

the utilizations of both

processors are only

50%, or did not

discuss what feature

of the operating

system might make

this possible.

Competent (80-89%)

Explained why the

displayed CPU

utilization of a single

process is 100%

while the utilizations

of both processors

are only 50%, but did

not discuss what

feature of the

operating system

might make this

possible.

Exemplary (90-100%)

Explained why the

displayed CPU

utilization of a single

process is 100%

while the utilizations

of both processors

are only 50%, and

discussed what

feature of the

operating system

might make this

possible.

Explain a design change to the polling process

that will fix the CPU utilization problem and why

it does not impose a theoretical constraint on

the maximum polling rate. 20 %

Unacceptable (Below

70%)

Did not submit, or did

not explain a design

change to the polling

process that will fix

the CPU utilization

problem and does not

impose a theoretical

constraint on the

maximum polling

rate.

Needs Improvement

(70-79%)

Only identified a

design change to the

polling process, but

the design change

does not fix the CPU

utilization problem or

does not impose a

theoretical constraint

on the maximum

polling rate.

Competent (80-89%)

Explained a design

change to the polling

process that will fix

the CPU utilization

problem, but did not

discuss why it does

not impose a

theoretical constraint

on the maximum

polling rate.

Exemplary (90-100%)

Explained a design

change to the polling

process that will fix

the CPU utilization

problem and does not

impose a theoretical

constraint on the

maximum polling

rate.

Propose a concise and focused performance

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

test plan that you will use to check that the

remedy works as desired once it has been

implemented. Use specific examples. 25 %

Unacceptable (Below

70%)

Did not submit, or did

not propose a

performance test

plan that you will use

to check that the

remedy works as

desired once it has

been implemented.

Needs Improvement

(70-79%)

Provided a general

performance test

plan, but the test plan

does not specifically

provide

measurements that

can be used to check

that the remedy

works as desired

once it has been

implemented.

Competent (80-89%)

Proposed a concise

and focused

performance test

plan that you will use

to check that the

remedy works as

desired once it has

been implemented.

Did not use specific

examples.

Exemplary (90-100%)

Proposed a concise

and focused

performance test

plan that you will use

to check that the

remedy works as

desired once it has

been implemented.

Used specific

examples.

Explain the undesirable impact on the function,

capacity, and performance of the system if the

problem is not urgently fixed, and fully discuss

a root cause for each. 20 %

Unacceptable (Below

70%)

Did not submit, or did

not explain and

support with a root

cause the

undesirable impact

on the function,

capacity, and

performance of the

system if the problem

is not urgently fixed.

Needs Improvement

(70-79%)

Explained the

undesirable impact

on one of the three

metrics (function,

capacity, and

performance of the

system) if the

problem is not

urgently fixed, or did

not fully discuss a

root cause for each.

Competent (80-89%)

Explained the

undesirable impact

on two of the three

metrics (function,

capacity, and

performance of the

system) if the

problem is not

urgently fixed, or did

not fully discuss a

root cause for each.

Exemplary (90-100%)

Explained the

undesirable impact

on the function,

capacity, and

performance of the

system if the problem

is not urgently fixed,

and discussed a root

cause for each.

Writing, mechanics, grammar, and formatting.

10 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit or

more than six errors

present.

Needs Improvement

(70-79%)

5–6 errors present.

Competent (80-89%)

3–4 errors present.

Exemplary (90-100%)

0–2 errors present.

Week 10 Assignment - Performance Engineering Evaluation

Summary

Click the linked activity title to access this assignment.

Text

Overview

A large manufacturer of automated industrial equipment will demonstrate its technical prowess to

the public by hosting a tent at your state fair. The tent will feature the automated dispensing and

delivery of different varieties of drinks to customers seated at up to ten tables. Each place at the

tables will be uniquely numbered and equipped with a radio-frequency identification chip (RFID).

The system will also automatically prepare and deliver hamburgers and other traditional foods.

Delivery will be in closed, uniquely identified containers via a combination of conveyor belts and

cable cars suspended from the ceiling of the tent. Order entry and payment will be via apps in

customer-owned handheld devices and via touchscreens that are permanently mounted at the

tables. The devices will communicate with the order entry system via a dedicated Wi-Fi.

Customers will return used containers to one or more drop-off points from which the containers

will be sent to a station for washing and reuse. The dispensing of drinks will be done in glassed-in

areas that are visible to the customers. Since the late delivery of drinks and food will lead to bad

publicity, you have been hired as a performance engineer to work on the project.

Requirements

Write a 4–6 page paper in which you:

Explain the possible key components of this system and their potential load drivers.

Describe the workloads and the nature of the performance requirements for each one,

including the cable car system and the conveyor system.

Since the fair is a few years off, explain how your performance process would cope with

changes in technology for order entry and payment occurring up to a year before the fair

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

starts.

During performance testing, it is observed that the time from order entry to the delivery of

the food is exceedingly slow, even when only two people are sitting at a single table.

Describe a test and measurement plan for determining whether the cause of the problem is

in the order entry system, the delivery system, or elsewhere.

Your assignment must follow these requirements:

This course requires the use of Strayer Writing Standards. For assistance and information,

please refer to the Strayer Writing Standards link in the left-hand menu of your course.

Any sources used must be cited and referenced properly.

The specific course learning outcome associated with this assignment is:

Evaluate performance engineering issues, processes, and concerns.

Scoring Guide

Explain the possible key components of the

system, and describe their potential load

drivers. 20 %

Unacceptable (Below

70%)

Do not submit, or did

not explain the

possible key

components of the

system and their

potential load drivers.

Needs Improvement

(70-79%)

Explained the

possible key

components of the

system, but did not

describe their

potential load drivers.

Competent (80-89%)

Identified the

possible key

components of the

system and their

potential load drivers.

Exemplary (90-100%)

Explained the

possible key

components of the

system and

described their

potential load drivers.

Describe both the workloads and the nature of

the performance requirements for each

component, including both the cable car system

and the conveyor system. 25 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit, or did

not describe the

workloads and the

nature of the

performance

requirements for

each component,

including the cable

car system and the

conveyor system.

Needs Improvement

(70-79%)

Listed the workloads

and the nature of the

performance

requirements for

components, or did

not include both the

cable car system and

the conveyor system.

Competent (80-89%)

Described the

workloads and the

nature of the

performance

requirements for

some components, or

did not include both

the cable car system

and the conveyor

system.

Exemplary (90-100%)

Described both the

workloads and the

nature of the

performance

requirements for

each component,

including the cable

car system and the

conveyor system.

Explain how your performance process would

cope with changes in technology for order entry

and payment occurring up to a year before the

fair starts. 25 %

Unacceptable (Below

70%)

Did not submit, or did

not explain how your

performance process

would cope with

changes in

technology for order

entry and payment

occurring up to a year

before the fair starts.

Needs Improvement

(70-79%)

Provided a general

description of how

your performance

process could cope

with changes, but did

not focus on changes

in technology for

order entry or

payment and did not

focus on the required

timeline.

Competent (80-89%)

Explained how your

performance process

would cope with

changes in

technology for order

entry or payment

occurring up to a year

before the fair starts.

Exemplary (90-100%)

Explained how your

performance process

would cope with

changes in

technology for order

entry and payment

occurring up to a year

before the fair starts.

Describe a test and measurement plan for

determining whether the cause of the slow

delivery time problem is in the order entry

system, the delivery system, or elsewhere. 20 %

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

Unacceptable (Below

70%)

Did not submit, or did

not describe a test

and measurement

plan for determining

whether the cause of

the slow delivery time

problem is in the

order entry system,

the delivery system,

or elsewhere.

Needs Improvement

(70-79%)

Identified a test and

measurement plan,

but did not indicate

how it would

determine whether

the cause of the slow

delivery time problem

is in the order entry

system, the delivery

system, or

elsewhere.

Competent (80-89%)

Identified a test and

measurement plan

for determining

whether the cause of

the slow delivery time

problem is in the

order entry system,

the delivery system,

or elsewhere.

Exemplary (90-100%)

Described a test and

measurement plan

for determining

whether the cause of

the slow delivery time

problem is in the

order entry system,

the delivery system,

or elsewhere.

Writing, mechanics, grammar, and formatting.

10 %

Unacceptable (Below

70%)

Did not submit or

more than six errors

present.

Needs Improvement

(70-79%)

5–6 errors present.

Competent (80-89%)

3–4 errors present.

Exemplary (90-100%)

0–2 errors present.

information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed

written permission of Strayer University.

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