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BUS430
Preview: BUS430 : Operations Management
Course Guide
Prerequisites
Course Description
Instructional Materials
BUS100
This course covers the key concepts related to operations management within an organization.
Topics include strategic issues related to designing products and delivery services, making
capacity and location decisions, and operating processes and control systems.
Required Resources
David A. Collier. 2017. OM6: Operations + Supply Chain Management. BUS430 Cengage
Learning sixth edition textbook available at https://www.strayerbookstore.com
Booth Moore. 2015. 'The True Cost’ Documentary Tallies Global Effect of Cheap Clothes .
https://www.latimes.com/entertainment/movies/la-et-mn-true-cost-cheap-clothes-documentary-
20150528-story.html
Zappos.com. August 14, 2008. . Zappos Company Culture - The Zappos Family on Nightline
https://www.youtube.com/watch?v=tFyW5s_7ZWc
Harvard Business School. 2011. QuikTrip. http://supplychainresearch.com/images/quik_trip.pdf
2020 Strayer University. All Rights Reserved. This document contains Strayer University and Proprietary Confidential
information and may not be copied, further distributed, or otherwise disclosed in whole or in part, the without expressed
written permission of Strayer University.
Financial Times. December 3. 2015. How Amazon Gets Packages to You .
https://www.youtube.com/watch?v=m1XYyrxiEg8
NBC News. October 25, 2017. New Amazon Key Will Allow Package Delivery Inside Your Home .
https://www.nbcnews.com/nightly-news/video/new-amazon-key-will-allow-package-delivery-
inside-your-home-1081500227522
NBC News Learn. May 1, 2020. . Daily Grind: Sustainable Coffee Farming
https://www.youtube.com/watch?v=3D8-ZyhtF00
Herb Weisbaum. November 25, 2013. Who Made Consumer Reports' 'Naughty & Nice' List?
https://www.today.com/money/who-made-consumer-reports-naughty-nice-list-2D11641772
Ben Popken. 2018. Target Launches Same-Day Delivery Service as Retail Wars Heat Up .
https://www.nbcnews.com/business/consumer/target-launches-same-day-delivery-n843441
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