How did the organizations I explored address sustainability
concerns inherent to their industry, if at all?
Industry: Chocolate;Impact:Environment.Nestléisstrivingfortheir
2030goalofzeroenvironmentalimpactintheiroperations,with
attentiononreducingwaterwithdrawals,increasingrenewable
energyuse,zerowastetolandfillandinnovatingsustainable
packagingsolutions.InDecember2020,NestlélaunchedtheirNet
ZeroRoadmap,withtheirintentiontohalveabsoluteemissionsby
2030andbringthemtonetzeroby2050.ThiswillrequireNestléto
addressemissionsthroughouttheirvaluechain,implementing
regenerativeagricultureandagroforestryandlandrestoration.This
roadmapwilltransformthewaytheyoperatetoreachtheirgoal.
Theyhaveinvested$1.2billiontowardsregenerativeagriculture
acrosstheirsupplychain.Theyareaheadoftheirgoalin
manufacturing,packagingandcarbon-neutralbrands.
Industry: Coffee;Impact: CustomerService.Therewasan
unfortunateincidentwheretwoAfricanAmericanbusinessmen,
DonteRobinsonandRashonNelson,orderedfromthecoffeeshop
whilewaitingforabusinessmeeting,anemployeeneedlessly
reportedthetwomentothepoliceformakingapurchaseand
refusingtoleave,inwhichthepolicearrestedthemen.Starbucks
immediatelyreleasedastatementofapologyandbegantocorrect
thisissueimmediately.CEOKevinJohnsonimplementedAnti-bias
trainingfor175,000partners.Inaddition,Starbucksengagedformer
U.S.AttorneyGeneralEricH.Holder,Jr.andCovington&Burling,
LLPtoconductanassessmentofStarbucks’policies,procedures,and
initiatives."ProgressReportdescribesStarbucks’effortsduringthe
lastyeartooperationalizetheCompany’scommitmenttocivilrights
andequaltreatmentinthefourcategoriesdiscussedinthe2019
Report:(1)SustainingtheThirdPlace;(2)FosteringanInternal
CultureofEquityandInclusion;(3)CommunityEngagement;and(4)
TheImportanceofLeadership"(Starbucks,2019).
What other sustainable practices did the organizations you explored
identify as priorities, and what kinds of business risks may they be
taking on to prioritize those sustainable practices?
Throughnon-GMObreeding,Nestléplantscientistsrecently
discovereduniquelowcarbonanddroughtresistantcoffeevarieties.
Othernewlowcarbon,diseaseanddroughtresistantcoffeeplant
varietiesarestillintheworks.PerNestlé’sTaskForceonClimate-
relatedFinancialDisclosures(TCFD)Report,herearetherisks:
Starbucksalsoistransparentandreceivesthird-partyauditsfor
sustainability.
AcomprehensiveEnvironmentalBaselineAuditconductedby
QuantisinpartnershipwiththeWorldWildlifeFoundationin2020
showedthatastronglevelofcorporateparticipationintheS&P
GlobalCSAwith238companiesparticipatingforthefirsttime.The
riskisiftheauditcomesbackwithahugeissue,itcouldcostmore
moneytoinitiallyimplementasolution.
Name some specific impacts of not remaining competitive in the
market based on what you learned from your reading in the
Resources section.
Benefitsincludecommitmentfromnotonlyconsumers,butalso
employees,shareholders,andcommunity.Byreducingthecostsof
resources,operatingprofitsareimproved,andthemainbenefitsare
thelownegativeimpactsupontheenvironmentandalllife.
Do you think that the business risks the organizations are taking to
prioritize their identified sustainable operations are worthwhile
from a business perspective? Why or why not?
IdothinkthebusinessrisksNestléandStarbucksaretakingto
prioritizetheidentifiedsustainableoperationsareworthwhilefroma
businessperspective.Firstoff,itisagiventhatitisaverywise
businessmoveforStarbuckstoimprovediversity,culture,and
treatmentofcustomers.Nestlédiscovereduniquelowcarbonand
droughtresistantcoffeevarietiesfromgrowingnon-GMOandthat
willdefinitelybeaprofit.
References
Nestle. (2020). Nestlé's Task Force on Climate-related Financial Disclosures (TCFD) Report
2020. Nestlé Global.
https://www.nestle.com/nestl%C3%A9s-task-force-climate-related-financial-disclosures-tcfd-
report-2020
Nestle. (2020). Nestle Net Zero Roadmap. Retrieved 1/20/2022 from nestle-net-zero-roadmap-
en.pdf
Starbucks. (2019). Global Environmental and Social Impact Report. Retrieved 01/20/2022 from
https://stories.starbucks.com/stories/2021/starbucks-global-environmental-and-social-impact-
report-2020/
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