One of the main positive aspects of the Amazon affects for
customers is the convenience. Amazon has created a cost
competitive online store that competes with retail stores. Instead of
customers browsing stores and waiting in long lines to check out,
they can easily search for the product in the search bar on Amazon's
site, many different options pulls up and it can be delivered as soon
as the same day with free delivery. Another positive for customers
involves the Covid pandemic. Many people are still nervous or
uncomfortable with going into stores so Amazon has become a go to
for household items as well. The Amazon affect also has negative
affects for customers. With Amazon always having products and
different options, it can cause customers to frown and expect more
from actual retail stores they visit. This then hurts the stores within
the communities which can cause some stores to close.
Negative work place and poor employment treatment is major when
speaking of local storefronts. This falls completely on business
practice. In order for employees to enjoy working and stay
productive, they have to feel needed and appreciated by the
company. It is important for businesses to engage with their team
members and also reward great work and successful launches that
teams work hard to get going. It is important that businesses
promote CSR initiatives as well. Participating in community programs
and non profit organizations is a good way for businesses to stay in
the positive eye of their customers.
