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Runningc Head:c QSOc 321
1
7-2c Projectc Submission
QSO321
Southernc Newc Hampshirec University
QSOc 321
2
Partc One:c Justificationc ofc Benefits
Triplec bottomc linec (TBL)c isc anc importantc businessc concept.c TBLc refersc toc thec jointc
assessmentc ofc social,c environmental,c asc wellc asc economicc sustainabilityc thatc formsc thec veryc
basisc forc efficientc usec ofc resourcesc andc sustainabilityc (Breesamc &c Jawad,c 2021).c
A.c Keyc Components
Thec threec keyc componentsc ofc thec triplec bottomc linec arec people,c planet,c andc profit.c
Peoplec referc toc allc thec importantc stakeholdersc ofc anc organization.c Itc includesc management,c
employees,c individualsc involvedc inc thec supplyc chain,c customers,c andc thec communityc withinc
whichc thec businessc operates.c Thec peoplec componentc ofc thec triplec bottomc linec alsoc includesc thec
familyc membersc ofc thec employeesc asc wellc asc allc otherc peoplec whoc havec anc interestc inc thec
businessc orc arec affectedc inc somec wayc orc thec otherc byc thec operationsc ofc thec businessc (Atu,c 2013).c
Thec secondc componentc ofc thec triplec bottomc linec isc thec planet.c Itc includesc thec planetc
Earthc andc thec naturalc environmentc thatc existsc withinc it.c Itc focusesc onc promotingc thec usec ofc
naturalc resources,c avoidingc toxicc materials,c andc reducingc thec carbonc footprintc onc thec earth.c Itc
alsoc includesc restorationc andc effectivec removalc asc wellc asc disposalc ofc wastes.c Thec thirdc
componentc ofc thec triplec bottomc linec isc profit.c Profitc clearlyc includesc thec moneyc thatc isc
importantc forc anyc businessc toc achievec success.c Itc includesc payingc taxes,c creatingc employment,c
wealthc creation,c andc otherc economicc impactsc ofc anc organization.c
Eachc ofc thec threec componentsc ofc thec triplec bottomc linec hasc significantc benefitsc forc thec
businessc asc wellc asc society.c Peoplec playc anc importantc rolec inc thec functioningc ofc organizations.c
Theyc arec thec mainc pillarsc onc whichc thec successc ofc ac businessc depends.c Thec peoplec workc inc ac
collaborativec mannerc inc orderc toc helpc thec businessc achievec itsc goalsc andc objectives.c Peoplec
suchc asc thec employeesc andc managementc canc increasec thec productivityc ofc thec businessesc andc
increasec theirc overallc profits.c Thisc componentc ofc thec triplec bottomc linec alsoc benefitsc societyc byc
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helpingc toc sustainc andc contributec toc itc inc ac numberc ofc ways.c Focusingc onc thec planetc componentc
canc alsoc benefitc businesses.c Byc usingc morec ofc thec naturalc resources,c thec businessc willc bec ablec toc
savec morec money.c Itc canc effectivelyc lowerc itsc expensesc onc energyc resources.c Moreover,c thec
reductionc ofc environmentalc footprintsc canc helpc inc enhancingc thec reputationc ofc thec businessc inc
thec industryc (Atu,c 2013).c Thisc componentc canc alsoc benefitc societyc byc makingc thec societyc morec
sustainablec andc allowingc futurec generationsc toc usec thec resourcesc efficiently.c Profitc canc alsoc
benefitc businessesc andc societyc inc ac numberc ofc ways.c Itc canc helpc inc strengtheningc thec financialc
resourcesc ofc ac businessc andc allowc itc toc operatec andc expandc effectively.c Itc helpsc inc eliminatingc
povertyc fromc societyc andc loweringc thec ratec ofc unemployment.
B.c Organizationalc Value
Thec implementationc ofc thec triplec bottomc linec frameworkc canc providec optimumc valuec andc
benefitsc toc thec organizations.c Onec ofc thec importantc benefitsc thatc itc providesc isc thatc itc helpsc inc
increasingc thec transparencyc ofc thec organizations.c TBLc reportingc helpsc inc mitigatingc thec
concernsc ofc thec stakeholdersc andc ensuringc thatc noc informationc isc hiddenc fromc themc (Atu,c
2013).c TBLc actsc asc ac toolc andc allowsc thec organizationsc toc accuratelyc measurec thec extentc upc toc
whichc theyc havec beenc successfulc inc fulfillingc theirc obligationsc (Ekwuemec etc al.,c 2013).c Itc helpsc
themc toc improvec theirc overallc performancec inc thec longc run.c Thec usec ofc TBLc increasesc thec
accountabilityc ofc thec businessesc relatingc toc thec resourcesc theyc usec andc thosec thatc theyc waste.c
Thec usec ofc TBLc reportingc helpsc inc disclosingc thec areasc inc whichc thec businessc isc
performingc wellc andc thec areasc thatc requirec significantc improvement.c Thec availabilityc ofc suchc
informationc ensuresc betterc andc well-informedc corporatec decision-making.c Thec implementationc
ofc TBLc allowsc thec employees,c asc wellc asc allc otherc stakeholders,c toc increasec theirc knowledgec
aboutc thec organizationc (Atu,c 2013).c Suchc ac learningc environmentc provesc toc bec beneficialc forc
thec attainmentc ofc thec sustainabilityc goalsc ofc thec business.c
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Thec connectionc betweenc organizationc visionc andc missionc isc thatc thec visionc isc thec long-
termc goalc ofc thec organizationc orc wherec anc organizationc wantsc toc reachc inc thec future,c whilec
missionc providesc thec directionc toc enablec thec organizationc toc reachc itsc visionc (Bowen,c 2018).c
Thec usec ofc TBLc unitesc thec employeesc ofc thec organizationc andc encouragesc themc toc workc
collaborativelyc inc orderc toc helpc thec organizationc achievec itsc missionc asc wellc asc vision.
C.c Bc Corporationc Benefits
Attainingc thec Bc Corporationc Certificationc canc providec thec organizationsc withc ac numberc
ofc benefits.c Onec ofc thec benefitsc isc thatc organizationsc canc usec itc asc ac marketc differentiationc
strategyc (Paelmanc etc al.,c 2021).c Itc canc helpc organizationsc toc differentiatec themselvesc fromc
othersc inc thec industryc andc gainc ac competitivec edge.c Moreover,c attainingc thec certificationc isc alsoc
seenc asc ac CSRc activityc (Harjotoc etc al.,c 2018).c Itc canc sendc ac messagec toc thec customers,c importantc
stakeholders,c andc thec communityc thatc thec organizationc isc concernedc aboutc itsc corporatec socialc
responsibilitiesc andc isc workingc inc ac responsiblec manner.c
Partc Two:c Operationalc Recommendations
Initiativec 1
Thec firstc recommendedc initiativec toc strengthenc thec commitmentc ofc thec organizationc
towardsc people,c planet,c andc profitc isc thec developmentc ofc ac dedicatedc internalc committeec thatc
encouragesc regularc reviewc ofc thec environmentalc andc socialc performancec ofc thec organization.c
Accordingc toc thec assessment,c thec management,c boardc ofc directors,c andc executivec councilc meetc
onc ac regularc basis.c However,c thec environmentc andc socialc performancec arec notc reviewed.c Thec
establishmentc ofc thec internalc committeec willc ensurec thatc ac certainc dayc isc fixedc forc thec reviewc ofc
thec performance.
A.c Organizationalc Impacts
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Thec initiativec willc havec positivec impactsc onc thec organization.c Itc willc helpc thec
organizationc toc identifyc thec keyc areasc ofc improvement.c Moreover,c itc willc ensurec betterc
alignmentc withc thec missionc andc visionc ofc thec organization.c
B.c Societalc Impacts
Thec initiativec willc alsoc havec ac positivec impactc onc society.c Itc willc reducec thec
environmentalc damagec andc helpc inc ensuringc ac positivec impactc onc thec environment.c
C.c Customerc Impacts
Thec initiativec willc sendc customersc thec messagec thatc thec organizationc isc concernedc aboutc
thec environmentc andc thec well-beingc ofc society.c Itc willc helpc inc increasingc customerc satisfaction.c
D.c Businessc Risk
Thec potentialc businessc riskc isc thatc forc thec successc ofc thec initiative,c additionalc humanc
resourcesc mayc bec required.c Itc mayc requirec thec businessc toc investc more.c c
E.c Operationalc Managementc Technique
Thec operationalc managementc techniquec recommendedc forc thisc initiativec isc projectc
management.c Itc involvesc fourc phasesc suchc asc initiation,c planning,c execution,c andc closurec
(Riahi,c 2017).c Asc thec committeec isc toc bec createdc onlyc once,c thisc techniquec provesc toc bec thec
idealc choice.c
F.c Definingc Requirementsc andc Scope
Forc thec successfulc implementationc ofc thec initiative,c thec cooperationc ofc managementc
andc importantc stakeholdersc isc important.c Itc mayc alsoc requirec hiringc newc employees.c
G.c Rolesc andc Responsibilities
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Thec managementc ofc thec companyc willc playc anc importantc rolec inc thec formationc ofc thec
committee.c Thec managementc willc alsoc bec responsiblec forc checkingc whetherc thec committeec isc
performingc itsc dutiesc effectivelyc orc not.c
Initiativec 2c
Thec secondc initiativec isc thec developmentc ofc anc environmentalc managementc systemc
(EMS).c Itc includesc policies,c plans,c andc strategiesc toc effectivelyc managec thec impactc ofc
organizationalc activitiesc onc thec environmentc (Khannac etc al.,c 2009).c c
A.c Organizationalc Impacts
Thec initiativec willc helpc inc betterc alignmentc ofc thec missionc andc visionc ofc thec
organization.c Itc willc alsoc improvec thec brandc reputationc ofc thec organization.c
B.c Societalc Impacts
Thec initiativec willc helpc inc ensuringc ac positivec impactc onc thec environmentc asc wellc asc
peoplec inc society.c
C.c Customerc Impacts
Thec initiativec willc enablec thec customersc toc accessc morec sustainablec productsc andc ensurec
greaterc customerc satisfaction.c
D.c Businessc Risk
Thec potentialc businessc riskc isc thatc ifc thec systemc isc notc implementedc inc thec rightc way,c itc
canc resultc inc thec wastagec ofc variousc businessc resourcesc likec finance.c
E.c Operationalc Managementc Technique
QSOc 321
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Thec sixc sigmac techniquec willc bec usedc thatc includesc stepsc likec defining,c measuring,c
analyzing,c improving,c andc controllingc (Khannac etc al.,c 2009).c Thec applicationc ofc thisc techniquec
willc enablec thec systemc toc performc atc itsc highestc level.c
F.c Definingc Requirementsc andc Scope
Thec initiativec willc requirec thec identificationc ofc objectivesc andc thec settingc ofc targets.c Thec
staffc membersc ofc thec organizationc alsoc needc toc bec trainedc forc thec successc ofc thec initiativec (Huic
etc al.,c 2001).c
G.c Rolesc andc Responsibilities
Thec managementc andc employeesc willc playc anc importantc rolec inc thec implementationc andc
managementc ofc thec system.c
Initiativec 3
Thec thirdc initiativec isc toc focusc onc maximumc usec ofc thec renewablec sourcec ofc energy.c
Evenc thoughc somec ofc thec locationsc ofc thec companyc usesc renewablec energyc sources,c itc isc lessc
thanc 50%.c Thec companyc needsc toc promotec morec andc morec usec ofc renewablec sourcesc suchc asc
wind,c solar,c andc hydropower.c
A.c Organizationalc Impacts
Thec initiativec canc helpc thec companyc savec ac lotc ofc resourcesc andc increasec itsc profits.c Itc
willc alsoc ensurec ac betterc alignmentc ofc thec missionc andc visionc ofc thec organization.c
B.c Societalc Impacts
Thec initiativec willc havec ac positivec impactc onc thec environmentc andc benefitc societyc asc ac
whole.c
C.c Customerc Impacts
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Thec initiativec willc helpc inc reflectingc thec concernc ofc thec businessc forc thec environmentc
andc helpc inc increasingc customerc satisfaction.c
D.c Businessc Risk
Onec ofc thec potentialc businessc risksc isc thatc itc willc requirec ac greaterc investmentc ofc timec forc
properc planning.c Itc mayc resultc inc ac lossc ofc timec thatc couldc havec beenc usedc forc corec businessc
operations.c
E.c Operationalc Managementc Technique
Thec operationalc managementc techniquec thatc willc bec usedc forc thisc initiativec isc sixc sigma.c
Asc thec initiativec isc ac continuousc process,c sixc sigmac provesc toc bec thec idealc technique.c
F.c Definingc Requirementsc andc Scope
Inc orderc toc ensurec thec successc ofc thisc initiative,c thec organizationc willc requirec properc
planning.c Itc willc findc outc differentc waysc inc orderc toc maximizec itsc usec ofc renewablec sourcesc ofc
energy.c
G.c Rolesc andc Responsibilities
Thec managementc ofc thec organizationc willc playc anc importantc rolec inc thec implementationc
ofc thisc initiative.c Somec ofc thec employeesc willc alsoc takec thec responsibilityc toc findc waysc toc
maximizec thec usec ofc renewablec sourcesc ofc energyc inc thec organization.c
QSOc 321
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References
Atu,c O.c E.c O.c K.c (2013).c Triplec bottomc linec accounting:c Ac conceptualc expose.c IOSRc J.c Bus.c
Manag,c 13(4),c 30-36.
Bowen,c S.c (2018).c Missionc andc Vision.
Breesam,c H.c K.,c &c Jawad,c Z.c A.c K.c (2021,c March).c Applicationc ofc thec Triplec Bottomc Linec
(TBL)c conceptc toc measurec thec maintenancec performancec ofc buildings.c Inc IOPc
Conferencec Series:c Materialsc Sciencec andc Engineeringc (Vol.c 1090,c No.c 1,c p.c 012079).c
IOPc Publishing.
Ekwueme,c C.c M.,c Egbunike,c C.c F.,c &c Onyali,c C.c I.c (2013).c Benefitsc ofc triplec bottomc linec
disclosuresc onc corporatec performance:c Anc exploratoryc studyc ofc corporatec stakeholders.c
J.c Mgmt.c &c Sustainability,c 3,c 79.
Harjoto,c M.,c Laksmana,c I.,c &c Yang,c Y.c W.c (2018).c Whyc doc companiesc obtainc thec Bc
corporationc certification?.c Socialc Responsibilityc Journal.
Hui,c I.c K.,c Chan,c A.c H.,c &c Pun,c K.c F.c (2001).c Ac studyc ofc thec environmentalc managementc
systemc implementationc practices.c Journalc ofc cleanerc production,c 9(3),c 269-276.
Khanna,c D.c &c Bhutiani,c Rakeshc &c Matta,c Gagan.c (2009).c Environmentalc Managementc
System.c Journalc ofc Comparativec toxicologyc andc Physiology.c 6.c 10-17.
Paelman,c V.,c Vanc Cauwenberge,c P.,c &c Vanderc Bauwhede,c H.c (2021).c Thec impactc ofc Bc Corpc
certificationc onc growth.c Sustainability,c 13(13),c 7191.
Riahi,c Y.c (2017).c Projectc stakeholders:c analysisc andc managementc processes.c SSRGc
Internationalc Journalc ofc Economicsc andc Managementc Studies,c 4(3),c 37-42.
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