My name is Desiree Thomas and I live in Frederick, Maryland with my husband
and our two daughters. This is my final term in the MS. Human Resources Management
program. Much of my past working experience in the HR field has been outside of the
United States and it’s only been a year and a few months since I started my first HR job
here in the US. I am truly looking forward to gaining the knowledge and expertise needed
to be an exceptional HR professional.
“Trust of communication” helps to build workplace connections that are infused
with positive energy, a sense of community, and shared purpose (Reina & Reina, 2015).
Trust is also critical to developing open, honest communications within the workplace. For
leaders to cultivate trust, they must be willing to share information. Giving and receiving
information is in fact giving and receiving trust (Reina & Reina, 2015. p. 49). When
leaders fail to share information, people feel left out and betrayed. Transparency involves
sharing all relevant information and decision rationale with stakeholders (Cardon, 2021. p.
10)
Do you support this notion? Explain why or why not.
Both managers and staff need timely information to function effectively in
accomplishing the organization’s purpose and strategy. As such, it is imperative that
leaders share and receive the information that is needed to do their jobs. When employees
are informed of what is going on, they are able to focus on performing their jobs with
confidence rather than expending time and effort trying to fill information gaps (Reina &
Reina, 2015). When information is shared people understand clearly what needs to be
done and they can pass this information to others to build collaborative relationships
(Reina & Reina, 2015). Sharing information also helps people to feel safe, informed, and
connected. However, if the information is confidential, leaders will need to be clear about
what information can and cannot be disclosed. A leader’s genuine honesty and
commitment to maintaining two-way accountability will increase others’ trust in him
(Cardon, 2021).
Reference
Cardon, P. W. (2021). Business Communication (4th ed.). New York, NY: McGraw Hill
Education.
Covey, S. M. R. (2009, February 9). How the Best Leaders Build Trust. Society for
Human Resource Management. https://www.shrm.org/resourcesandtools/hr-
topics/organizational-and-employee-development/pages/leadersbuildtrust.aspx
Reina, D, Reina, M. (2015). Trust and Betrayal in the Workplace : Building Effective
Relationships in Your Organization: Vol. (3rd ed.). Berrett-Koehler Publishers.
