“The best-performing companies worry less about performance and more about
their organizational capabilities” (Bititci, 2015).
Yes I agree with this statement because organizational capabilities are what
is needed to drive performance, implement strategy, gain competitive advantage,
and adapt to change. Organizations should be focusing within the organizations,
culture, and what they are capable of first prior to worrying about performance.
Organizational capabilities are assets that an organization focuses on in order to
get the work done, execute business ideas, and satisfy their customers. It also
defines an organization’s identity and differentiates their competitor. It basically
contributes to organizational culture, leadership performance, relationship with
customers, and allows an organization to operate efficiently (Boatman, 2021).
Organizational culture is very important in any organization as it has an
effect on capability and performance, it drives innovation, productivity, employee
development, retention, and allows an organization to meet their objectives and
goals. According to a study conducted by Eagle HIll Consulting, organizational
culture influences job performance, 77% agree a strong culture allows employees
to do their best work; 76% see the impact in productivity and efficiency, and 74%
believe that there is a connection between culture and the ability to serve the
customer base. It has an impact on an employee's commitment to achieving
