The leadership behaviors that I believe need to be addressed as
determined by the assessment are a general ability to communicate
with colleagues (including recognition and praise) and training and
development of colleagues. The areas rated the lowest dealt with
direct interaction from the leadership teams. A way to possibly
increase the positivity of interactions between management and
colleagues is to create a cross functional team(s) that will be
responsible for bringing changes to management. Additionally, the
formality of these cross functional teams would allow colleagues to
feel like they will actually be heard and not blown off. Leadership
could also undergo a skills training that allows them to build rapport
with the colleagues and allows for a better way to show praise and
appreciation. Another area which needs to be revamped is the
training and development of colleagues. An improved training and
development regime will allow the company to unlock the power of
their people which is every company’s greatest asset. Also, this can
be a great way to reward those who have truly shined helping with
the recognition and praise issue also raised. b
When looking at the leadership behaviors needed to improve the
working environment, I believe they are accountability, an emphasis
on training, and conflict management. This survey has shown that the
colleagues at the surveyed company feel slighted by a lack of
recognition for work that is done. With an emphasis on training,
leadership can gain useful tools in working with and mentoring
colleagues and showing the appreciation that the employees crave
for the hard work that they perform. Another issue brought to light is
the general lack of trust in any category that deals with the
supervisor. Most noticeably trust in a supervisor has taken a drastic
downturn every time the survey happens. Things that can go a long
way in improving that lack of trust is instilling accountability in
leadership so the colleagues are able to come to them for help,
improving conflict management will also help in this regard. If
colleagues do not see leadership being held accountable for certain
actions that poisons morale and bleeds the trust that they have in
leadership.
I believe that making the above-mentioned culture changes and
improved leadership skills will improve the organizational
performance by reenergizing the colleagues that will in turn help
make the bottom line of the company more successful. Employees
want to do a good job; people don't show up to work and make the
conscious thought to be bad at there job. By showing that a
leadership team is listening and actively doing what they can to
improve situations will go a long way to raising morale.
