The leadership behaviors which I feel are needed to improve the work environment are the
following: showing discipline, step out of your comfort zone, ability to inspire and trust others,
and learn to have an open mind. In my opinion a good leader should display the behavior of
discipline and the ability to inspire others. I can remember back when I was in boot camp for
the United States Air Force and all I would hear is the word “discipline” from the training
instructor. You can see as time went on, we all started to emulate the training instructor’s
behavior and followed his lead outside of the barracks by displaying discipline. It was a clear
reflection on how the training instructor was able to inspire others in my unit by displaying the
proper behavior. &
To help develop into an effective leader, taking on more responsibility outside of your job
description and getting out of your comfort zone by learning new ideas is great way to
increase your skills. A great way to accomplish the above is by taking on projects outside of
your expertise and working with other different departments. This will allow you to network
with others and get you noticed as a person who takes on the initiative to learn new skills to
help with growth potential. Delegation and trusting others are also a key attribute to an
effective leader. Keeping an open mind and learning new ideas from others will help the
leader to learn from others. Regarding delegation, this will free up time and allow others on
the team to grow by completing tasks they would not normally do.
&The leadership skills that I would recommend for today’s leaders are self-development,
developing a team, and strategic thinking. I firmly believe that leaders should continue to
develop by learning new ideas. This is the reason why I am pursuing a master’s degree so I
can learn new ideas from others and help develop new skills to become a more effective
leader. Developing a team can be just as important. A leader should know how to
communicate effectively to train, build relationships with the team, and develop a since
togetherness to help achieve common goals. My manager displays the above traits allowing
the team to use critical thinking when making decisions and trusts that the team will always
put the company’s interest to heart. Strategic thinking is another skill that should be utilized.
For example, strategic thinking is used at my company to help forecast the potential of new
suits coming through the door in order to help problem solve around increasing the team to
ensure the work is handled properly without being overworked.
&Improvements&in the recommended leadership skills and behaviors can help increase
productivity, morale, and customer satisfaction. Let’s be honest when people are happy in the
workplace, it promotes positive results. Due to the pandemic more people are working from home.
As an example, my current team at work displays a more positive attitude, file handling mistakes
have been reduced and productivity has increased. As a result, we were able to reduce the
pending for the team and thus keep stress levels down to a minimum. There has also been more
focus in the managers reaching out to their teams to ensure everyone is fine which has affected
morale in a good way. As a team we reach out to each other more than ever for assistance if
needed which helps promote a team first mentality. Regarding the customer, leaders should try to
build relationships with the customers as well and communicate effectively which in turn will make
a customer feel like they are part of a family. This will get the customer to want to come back due
to the experience.
