I had identified three leadership and behaviour skills I felt were most
applicable were Communication, Recognition and Integrity.
Communication can directly impact the question "I believe the
company mission and vision drive the decisions that are made".
Better communication around goals and plans for the company can
help staff draw a parallel from what they are doing on the daily basis
with what the vision is for the company over the long term.
Recognition has a direct impact on the question "My work gives me a
sense of personal accomplishment". One of the things employees
might feel is they are successful or completed something but could
be self-critical. By recognizing a job well done we can create a sense
of accomplishment for that individual.
Integrity will have the most impact on the line "Provides leadership
who act in just and ethical ways". It is without question that this is a
sore spot for the company and likely the single most important bad
result from the survey. Focusing of leadership skills focused around
integrity is to alleviate any doubts employees had that every
individual especially at the top will always act appropriately and fair.
For the next survey we will likely see improvement across the
weakest categories but from a broader perspective is a change in the
company culture as a whole. Company culture is not one singular
element but everything together. From personal experience it's a feel
and typically can come down to one question, "would you
recommend someone work here". The changes in leadership here can
rise all boats and create a better sense of being and joy with working
at the company. The overarching narrative is a better experience for
everyone and a more cohesive culture.
